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Outdoor pool
TV, MP3 dock
TV, MP3 dock
Premium bedding, in-room safe, blackout drapes, iron/ironing board

Guest reviews

4.2 out of 5 Very good
1,002 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Pet Friendly
Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationDesert Willow Golf Resort3 min drive
Popular LocationHovley Soccer Park5 min drive
Popular LocationRancho Las Palmas Country Club11 min drive
AirportPalm Springs, CA (PSP-Palm Springs Intl.)26 min drive

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    About this area

    Palm Desert

    Homewood Suites by Hilton Palm Desert is located in Palm Desert. Palm Springs Air Museum and Palm Springs Art Museum are cultural highlights, and some of the area's activities can be experienced at Empire Polo Club and Desert Willow Golf Resort. Check out an event or a game at Indian Wells Tennis Garden, and consider making time for Living Desert Zoo and Gardens, a top attraction not to be missed.
    View in a map
    Popular Location

    What's nearby

    • Desert Willow Golf Resort - 3 min drive
    • Hovley Soccer Park - 5 min drive
    • Agua Caliente Casino - 10 min drive
    • Rancho Las Palmas Country Club - 11 min drive
    • McCallum Theatre - 11 min drive

    Getting around

    • Palm Springs Station - 18 min drive
    • AirportPalm Springs Intl. Airport (PSP) - 26 min drive

    About this property

    Homewood Suites by Hilton Palm Desert

    An outdoor pool, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, conference space, and dry cleaning are onsite. All 128 rooms feature kitchens with refrigerators, stovetops, microwaves, and dishwashers. Free WiFi and MP3 docks are standard, as are TVs with cable channels.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Follows standard sanitization guidelines of CleanStay (Hilton)

    Social distancing

    Contactless check-out
    Protective shields in place at main contact areas
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Masks available
    Masks are required at the property
    Hand sanitizer provided
    Individually-wrapped food options available for breakfast
    This information is provided by our partners.

    Temporary closures

    Some amenities are temporarily unavailable

    Due to COVID-19, some amenities and services are unavailable Fri., Mar. 20 - Thu., Dec. 31 (dates are subject to change):
    Breakfast
    Swimming pool
    Fitness facilities

    Property amenities

    Due to COVID-19, some amenities and services are unavailable for the dates of your stay.

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Free self parking

    Food and drink

    • Free buffet breakfast available daily
    • 1 bar
    • Free reception (select days)

    Things to do

    • 24-hour fitness center
    • Outdoor pool
    • Shopping

    Family friendly

    • Dry cleaning service
    • Full-sized refrigerator
    • Kitchen
    • Laundry facilities
    • Microwave
    • Outdoor pool
    • Separate dining area
    • Separate living room
    • Sofa bed

    Conveniences

    • Elevator
    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry cleaning service
    • Free grocery shopping service
    • Laundry facilities
    • Luggage storage

    Languages spoken

    • English

    Business services

    • Business center
    • Meeting rooms
    • Conference space

    Outdoors

    • BBQ grill(s)

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • Assistive listening devices available
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible fitness center
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible registration desk

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning (climate-controlled)
    • Blackout drapes/curtains
    • Ceiling fan
    • Linens
    • Premium bedding
    • Queen sofa bed

    Bathroom

    • Designer toiletries
    • Hair dryer
    • Toothbrush and toothpaste (on request)

    Entertainment

    • Cable channels
    • MP3 dock
    • Premium channels
    • TV

    Food and drink

    • Coffee/tea maker
    • Cookware/dishes/utensils
    • Dining room
    • Dishwasher
    • Kitchen
    • Microwave
    • Refrigerator
    • Stovetop

    More

    • Free local calls
    • Free newspapers (weekdays)
    • Iron/ironing board
    • Phone
    • Safe
    • Separate living room
    • Separate sitting area

    Policies

    Check-in

    Check-in from 3:00 PM - anytime

    Check-out

    Check-out before 11 AM
    Express check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival
    For more details, please contact the property using the information on the booking confirmation

    Renovations and closures

    The following facilities or services will be unavailable from March 20 2020 to December 31 2020 (dates subject to change):
    • Breakfast
    • Fitness facilities
    • Swimming pool

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
    Up to 45 lbs
    Pets cannot be left unattended

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are not available
    Cribs (infant beds) are not available

    Property payment types

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Pet fee: USD 75.00 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    4.2
    Very good
    1,002 reviews
    5 - Excellent
    505
    4 - Good
    333
    3 - Okay
    89
    2 - Poor
    36
    1 - Terrible
    39

    4.4/5

    Cleanliness

    4.4/5

    Staff & service

    3.9/5

    Amenities

    4.3/5

    Property conditions & facilities

    2/5 Poor

    Travelled with family
    Sad face IconDisliked: Cleanliness, staff & service, amenities
    Unfriendly desk clerk at check-in Lack of maintenance Bad housekeeping
    Stayed 1 night in Sep 2020

    5/5 Excellent

    Travelled with family
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 2 nights in Sep 2020

    3/5 Okay

    Travelled with family and small children
    Happy face iconLiked: Cleanliness, property conditions & facilities
    Sad face IconDisliked: Staff & service, amenities
    THE POOL WAS NOT OPEN, IT WAS 115 DEGREE THIS WEEKEND, NOWHERE ON THE SITE OS WHEN ROOM WAS BOOKED DID IT SAY THE POOL WAS CLOSED. KIDS NOT HAPPY AT ALL...
    Stayed 1 night in Sep 2020

    2/5 Poor

    Travelled with pets
    Happy face iconLiked: Staff & service
    Sad face IconDisliked: Property conditions & facilities
    The air conditioner was broken in 120 weather. I had to switch rooms after I already unpacked and disinfected and showered. They should test it before placing people in the rooms.
    Stayed 1 night in Sep 2020

    1/5 Terrible

    Travelled with family
    Sad face IconDisliked: Staff & service, room comfort
    false Advertising and terrible service
    I paid in advance to have my room ready for check in at 3pm. The room wasn’t ready until 4pm and our bags were left behind the front desk and Ryan the customer service person there said he would have the room cleaned ASAP and would it my bags in the room. Unfortunately, upon me and my families return our bags were put on the floor in a back room mixed with our others bags and Ryan had someone finally at 4:30pm bring our bags to our room to find out they also brought the wrong bags and left them in our room. No, mention that the pool was closed, not even a bagged breakfast which was supposed to be included. It was very hot Saturday at 3pm and this made our check in hell and bad service included.
    Stayed 2 nights in Sep 2020

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