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4.4 out of 5

"Staff was very friendly and accommodating. Hotel had just opened four days ago due to COVID. There were some maintenance issues that needed to be addr ... " More

By a verified traveller on Sat 27 Mar 2021

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Hotel Description

4.5-star adults-only hotel near Palm Springs Convention Center

Heart of Palm Springs

Within a 15-minute walk of this Uptown Design District hotel, you'll find San Jacinto Mountains and Palm Springs Art Museum. Ruth Hardy Park and O'Donnell Golf Club are also within half a mile (1 km).

Poolside dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this luxury hotel. Enjoy the spa tub and perks like free WiFi. There's a poolside bar on site, and a 24-hour front desk and concierge services are also provided.

Free WiFi, comfy beds

Boasting comforts such as pillowtop beds and premium bedding, the 57 guestrooms offer thoughtful touches like espresso makers and bathrobes. Other amenities include free WiFi, minibars, and LCD TVs with digital channels.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$327* Per night/room 27 Jul. - 28 Jul.

Bungalow, Patio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bungalow

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Colony Palms Hotel and Bungalows ratings based on 40 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Colony Palms Hotel and Bungalows

Everyone (6) Couples (2) Family (1)
5 out of 5
Staff was very friendly and accommodating. Hotel had just opened four days ago due to COVID. There were some maintenance issues that needed to be addressed and they were working on it at time of my arrival. Hotel was walking distance to all the shops and restaurants. Overall it was a good experience

Posted by on 27 Mar. 2021

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Comment from Hotel Management

28 Mar. 2021 by Front Office Manager

I'm so glad you had a great stay with us and yes we are working on a few details during our initial days opening back up. We look forward to welcoming you back on your next stay in Palm Springs - have a great day. Front Office Manager William

5 out of 5

Posted by on 29 Jun. 2019

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Comment from Hotel Management

30 Jun. 2019 by Erin

Thank you for the 5 out of 5! We are so glad that you enjoyed your stay and look forward to you coming back to visit us.

5 out of 5

Posted by on 24 Jan. 2019

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Comment from Hotel Management

25 Jan. 2019 by Erin

Thank you for the 5 out of 5! We are so glad you enjoyed your stay with us.

5 out of 5
Excellent food and drinks at the hotel's restaurant. Very nice pool and jaccuzzi (the latter, very hot, which is how I like it!). Guests of the hotel were friendly but not intrusive, and the children some of them brought with themwere charming and well--behaved. Isn't that amazing?

Posted by on 21 Apr. 2018

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Comment from Hotel Management

10 May 2018 by Nicole Winslow

Dear Anonymous, Thank you for glowing review, we are so happy to hear you enjoyed your stay with us!! Hope you visit again soon, Nicole Winslow

5 out of 5

Perfect Getaway

The Colony Palms is one of my favorite hotels to stay at in the downtown Palm Springs area. It's close to great dining and bars. But the number one reason I enjoy this resort is the wonderful staff and beautiful rooms and grounds. It's the perfect getaway!!!

Posted by , from Los Angeles on 11 Oct. 2017

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Comment from Hotel Management

17 Oct. 2017 by Nicole Winslow

Dear Kevin, Wow! Thank you for the great review!! Please come and visit us again soon! Warm regards, Nicole Winslow

5 out of 5

Relaxing Stay! We'll be back!

Pros: The nostalgic, classic look. Very clean rooms and grounds. Friendly staff (especially in the restaurant) and excellent food! Really nice heated pool.
Cons: Offer a courtesy upgrade or free meal if there is a problem with the room. Better staff to staff communication to ensure guest satisfaction.
Location: Right next to the strip! Lots of great restaurants and shops within walking distance. A must do is the Tahquitz Canyon hike!
My wife found Colony Palms on Travelocity. We were looking for a quick getaway with our kids and Palm Springs is one of our favorite places to go. The Colony Palms feels like a secret resort instead of a bland hotel. Very beautiful, classy look and VERY clean. The staff are very friendly too. The food is outstanding as well as the pool and spa. We had 4 people (2 adults 2 kids). The room was a little small but we managed. The only thing that bothered me was the lack of communication between my online request and the first room we were given. I requested a double bed online at Travelocity along with a bath in the room. However, when we arrived a 4pm for check in, we were given a single bed, no bath. I requested a double bed but housekeeping wasn't ready. We waited in front of the new, double bed room for one hour and the room was cleaned and ready all along (!) There was an apparent miscommunication between the front desk and housekeeping. I would also like to recommend that the staff be a little more generous and offer an upgrade when these things happen. I requested an upgrade but got denied, even though the hotel clearly had plenty of vacancies. Aside from this glitch, my family and I really enjoyed our stay here. Plenty of peace and quiet :)

Posted by , from Irvine, CA on 22 Dec. 2015

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5 out of 5

Gorgeous, boutique hotel! Quiet and beautiful.

Pros: everything
Location: You can walk to many restaurants, coffee shops and galleries
I love this gorgeous, boutique hotel! Quiet and beautiful. This was my second visit and it's just great! They also have complimentary bikes you can borrow which I think is fantastic. Every staff member I met and worked with was terrific.

Posted by on 24 Aug. 2015

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2 out of 5

Overall mediocre

Pros: Air conditioning worked great, bed was comfortable, wireless was free and fast.
Cons: Delivering what was promised.
Location: Palm Springs downtown, great shops and restaurants. Tip: don't go in the summer unless you like triple digit temperatures!
I say "mediocre" because I specifically asked for a bathtub while booking. When I arrived to check in, it was insinuated that due to booking online I couldn't really get what I was promised or had paid for. The woman who was checking in ahead of me also had an issue where she was loosing 80 dollars due to some misunderstanding, she was not happy even though she was very calm and polite. The room was clean and pleasant however the room was much smaller than the photo projected it to be. I would never stay there again.

Posted by , from Los Angeles, CA on 3 Aug. 2015

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5 out of 5

An oasis in Palm Springs

This hotel is a welcome respite from the tackiness of Palm Springs. Our room was lovely with the best appointed bar I have ever seen in a hotel. The pool was perfect and the food very good, in fact the best we had in Palm Springs. The garden were spectacular, filled with the scent of jasmine and hummingbirds everywhere. You really feel like you are somewhere else tropical. I would say the only glitch was the reception staff. There was no explanation of the facilities, and they seemed put out to show us to our room. The recommendation for a Mexican restaurant was poor to say the least. Loved the bar!

Posted by , from WA on 20 Apr. 2015

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4 out of 5

perfect , elegant

Pros: Close restaurants, Free Internet, Quiet
Cons: pool not so clean ( clorine issue one day
Great front desk assistance , lovely casitas,friendly restaurant-bar staff , quite elegant , intimate resort .I would go back ............

Posted by , from Santa Monica, CA, USA on 5 Oct. 2012

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About the The Colony Palms Hotel and Bungalows

Location 572 North Indian Canyon, Palm Springs, CA 92262

Property Features

The Colony Palms Hotel and Bungalows offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1000 square feet (93 square meters) and includes a meeting room. A terrace, multilingual staff, and a garden are also featured at the luxury The Colony Palms Hotel and Bungalows. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Colony Palms Hotel and Bungalows was completed in March 2021. This 4.5-star Palm Springs hotel is smoke free.

  • 57 guestrooms or units
  • 2 levels
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Built in 1936
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Cabanas by the pool (surcharge)
  • Charging station for electric cars
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Palm Springs Station (7.5 km / 4.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Colony Palms Hotel and Bungalows offers 57 accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Pillowtop beds feature premium bedding. LCD televisions come with premium digital channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8 AM to 11 AM.

The Colony Club - This poolside fine-dining restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 44 lbs)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Caters to adults only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 45 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Spa tub access
  • Internet access
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee
  • Concierge service
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 50 per person (approximately)
  • Uncovered self parking fee: USD 35 per day (in/out privileges)
  • Uncovered valet parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Colony Palms
  • Colony Palms Hotel
  • Colony Palms Hotel Palm Springs
  • Colony Palms Palm Springs
  • Palms Colony Hotel
  • Colony Palms Resort
  • Colony Palms Palm Springs
  • Colony Palms Hotel
  • The Colony Palms And Bungalows
  • The Colony Palms Hotel and Bungalows Hotel
  • The Colony Palms Hotel and Bungalows Palm Springs
  • The Colony Palms Hotel and Bungalows Hotel Palm Springs

You should know

  • Pool access is available 24-hours a day.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.