Heart of Ottawa
At this Downtown Ottawa hotel, you'll be within a 5-minute walk of Elgin Street and Confederation Park. National Arts Centre and Ottawa City Hall are also within half a mile (1 km).
This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 9 conference rooms, as well as the 24-hour business center and free WiFi in public areas. There's a spa tub on site, and a 24-hour front desk and a coffee shop are also provided.
Free WiFi, comfy beds
The 177 guestrooms feature comforts like pillowtop beds and premium bedding, while microwaves and coffee/tea makers offer the conveniences of home. LCD TVs come with cable channels, and other amenities include free WiFi and room service. Housekeeping is available on request.
9 Sep. 2020 by Douglas Crosbie - Guest Services Manager
18 Oct. 2019 by D. Crosbie - Guest Services Manager
Thank you very much for your insight. We have let all our 3rd party suppliers know that there are renovations on site, and have a message that goes automatically after booking if their site is capable of sending it. I am sorry to hear that you were unaware. We are doing our best to ensure everyone is well aware of our situation during our renovations.
27 Aug. 2019 by Douglas Crosbie - Guest Services Manager
17 Mar. 2019 by Douglas Crosbie - Guest Services Manager
22 Jul. 2019 by Douglas Crosbie - Guest Services Manager
Thank you very much for your feedback. This is great insight, and we appreciate your time in sharing it. We are looking at adding more seating during our upcoming renovations this fall, and lighting will also be addressed at that time. We hope to see you again soon!
29 Jun. 2018 by Douglas Crosbie - Guest Services Manager
Thank you very much for your feedback, and I am sorry to hear that the parking situation did not meet your needs. Regrettably there is little that can be done to improve this area, and we understand the inconvenience this may cause. We hope you might give us another chance in the future, and were pleased to hear that there were many positives as well!
5 Jan. 2018 by Douglas Crosbie - Guest Services Manager
I am very sorry to hear about your booking troubles, and regret that we weren't able to meet your expectations of the other hotel. I do hope you found some time to enjoy your trip to Ottawa.
13 Nov. 2017 by Douglas Crosbie - Guest Services Manager
Thank you very much! We appreciate your time and feedback. We hope to see you again!
As a guest of The Carleton Suite Hotel, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. Along with a coffee shop/café, there's a snack bar/deli on site. There's an onsite 24-hour business center. WiFi is free in public spaces. Event space at this hotel measures 7635 square feet (709 square meters) and includes conference space. The eco-friendly The Carleton Suite Hotel also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. For a fee, parking is available. This 3-star Ottawa hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
The Carleton Suite Hotel offers 177 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 43-inch LCD televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Tim Hortons - Onsite coffee shop.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Please note that the lobby is located on the 4th floor.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.