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"Property had a great location to downtown Ottawa and very friendly staff. " More

By a verified traveller on Mon 22 Jul 2019

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Hotel Description

Family-friendly 4-star hotel near Byward Market Square

Downtown Ottawa stay

Within a 15-minute walk of this Downtown Ottawa hotel, you'll find Parliament Hill and Shaw Centre. Byward Market Square and University of Ottawa are also within 2 miles (3 km).

Family-friendly fun

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Families will appreciate the arcade/game room and onsite laundry facilities. Relax with a drink at the bar/lounge and enjoy perks like free WiFi.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 489 guestrooms also offer WiFi and LCD TVs with cable channels. Other amenities include Netflix, room service, and premium bedding. Housekeeping is available on request.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$144* Per night/room 7 Nov. - 8 Nov.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Balcony, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 2 Double Beds, Balcony, Corner

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ottawa Marriott Hotel ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Ottawa Marriott Hotel

Everyone (1) Couples (1) Family (1)
4 out of 5

Posted by on 18 Jul. 2021

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2 out of 5
We had difficulties during our stay. Rooms as requested not ready at check in, keys didn’t work requiring us to re-activate at least 10-15 times during our stay before they had to replace the entire mechanism, sink slow to drain in bathroom. Nice staff, good service in lounge.

Posted by on 14 Aug. 2019

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5 out of 5
Property had a great location to downtown Ottawa and very friendly staff.

Posted by on 22 Jul. 2019

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About the Ottawa Marriott Hotel

Location 100 Kent St, Ottawa, ON K1P5R7

Property Features

Ottawa Marriott Hotel offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 36162 square feet (3360 square meters) and includes conference space. An arcade/game room, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Ottawa Marriott Hotel. For a fee, parking is available. This 4-star Ottawa hotel is smoke free.

  • 489 guestrooms or units
  • 29 levels
  • 36162 sq ft of conference space
  • 3360 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Ottawa, ON (XDS-Ottawa Train Station) (5.6 km / 3.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Ottawa Marriott Hotel offers 489 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with cable channels, pay movies, and Netflix. Bathrooms include designer toiletries and hair dryers. This Ottawa hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

SPIN Kitchen and Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Starbucks - Onsite café. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pet Policy

  • Pets are welcome and stay free

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed (no fees)
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 13 and CAD 25 for adults, CAD 9 and CAD 25 for children (approximately)
  • Fee for in-room wireless Internet: CAD 7.95 per day (rates may vary)
  • Covered self parking fee: CAD 23.00 per day (in/out privileges)
  • Valet parking fee: CAD 29.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Hotel Ottawa
  • Ottawa Marriott
  • Ottawa Marriott Hotel
  • Marriott Ottawa
  • Ottawa Marriott Hotel Hotel
  • Ottawa Marriott Hotel Ottawa
  • Ottawa Marriott Hotel Hotel Ottawa

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.