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5.0 out of 5

"Hotel was clean and comfortable. Good location, staff, and breakfast. " More

By a verified traveller on Thu 27 Sep 2018

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Hotel Description

3.5-star eco-friendly hotel near Byward Market Square

Downtown Ottawa stay

A stay at this Downtown Ottawa hotel places you steps from Rideau Centre and a 5-minute walk from Shaw Centre. Byward Market Square and University of Ottawa are also within half a mile (1 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Self parking, a terrace, and a lobby fireplace are also offered.

Free WiFi, LCD TVs

The 282 guestrooms offer free WiFi, room service, and LCD TVs. Other amenities include coffee/tea makers, hair dryers, and laptop-compatible safes.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$119* Per night/room 26 Sep. - 27 Sep.

Executive Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Novotel Ottawa City Centre ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Ottawa City Centre

Everyone (1)
5 out of 5
Hotel was clean and comfortable. Good location, staff, and breakfast.

Posted by , from Brooklyn NY on 27 Sep. 2018

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Comment from Hotel Management

18 Oct. 2018 by rv

Dear Barry, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Raman Virk Front Office Manager

About the Novotel Ottawa City Centre

Location 33 Nicholas St, Ottawa, ON K1N 9M7

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1900 square feet (177 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the eco-friendly Novotel Ottawa City Centre. For a fee, parking is available. This 3.5-star Ottawa hotel is smoke free.

  • 1 building
  • 282 guestrooms or units
  • 9 levels
  • 1900 sq ft of conference space
  • 177 sq m of conference space
  • Built in 1988
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Macdonald-Cartier Intl. Airport (YOW) (15.6 km / 9.7 mi)
  • Train station: Ottawa, ON (XDS-Ottawa Train Station) (4.3 km / 2.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Ottawa City Centre offers 282 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

The Albion Rooms - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 50 per pet, per stay, plus a deposit of CAD 50.00 per stay
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 20 per person (approximately)
  • Self parking fee: CAD 28 per night (in/out privileges)
  • Pet deposit: CAD 50.00 per stay
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Novotel Ottawa
  • Novotel Hotel Ottawa
  • Novotel Ottawa
  • Novotel Ottawa Hotel
  • Ottawa Hotel Novotel
  • Ottawa Novotel
  • Ottawa Novotel Hotel
  • Accor Ottawa
  • Novotel Ottawa Hotel Ottawa
  • Novotel Ottawa City Centre Hotel
  • Novotel Ottawa City Ottawa
  • Novotel Ottawa City Centre Hotel
  • Novotel Ottawa City Centre Ottawa
  • Novotel Ottawa City Centre Hotel Ottawa

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.