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Hotel Description

Eco-friendly hotel perfect for exploring Ottawa

Heart of Ottawa

Your stay at this Ottawa Division hotel places you within 9 miles (15 km) of Canadian Tire Centre and Tanger Outlets. Canadian War Museum and Rideau Canal are within 12 miles (20 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 115 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Free local calls, hair dryers, and safes are also available. Housekeeping is available on request.

Standard Room, 1 King Bed, Microwave (Leisure)

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$100* Per night/room 23 Jul. - 24 Jul.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Microwave (Feature Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible (WC Roll In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Microwave (Extended)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel

Everyone (2)
5 out of 5

Posted by on 9 May 2021

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Comment from Hotel Management

20 May 2021 by Marian H.

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on 19 Feb. 2019

Was this review helpful to you?
Comment from Hotel Management

1 Apr. 2019 by Diana - General Manager

Thank you for your excellent rating!

About the Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel

Location 2055 Robertson Road, Ottawa, ON K2H5Y9

Property Features

Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. Event space at this hotel measures 2496 square feet (232 square meters) and includes conference space. The eco-friendly Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Free self parking is available. This Ottawa hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 6 levels
  • 2496 sq ft of conference space
  • 232 sq m of conference space
  • Built in 2010
  • To-go breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ottawa International Airport (YOW) (27.3 km / 17 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Ottawa West Nepean, an IHG Hotel offers 115 accommodations with safes and coffee/tea makers. 37-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 2:30 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 25.00 per pet, per night

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25.00 per pet, per night
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Ottawa West Nepean
  • Holiday Inn Express Ottawa West Nepean
  • Holiday Inn Nepean
  • Holiday Inn Express Hotel Nepean
  • Holiday Inn Express Nepean
  • Holiday Inn Express Hotel Suites Ottawa West Nepean
  • Holiday Inn Express Hotel Suites Ottawa West Nepean

You should know

  • Pool access available from noon to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.