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"The property could be renovated. It didn’t seem as dated in the pictures online. " More

By a verified traveller on Fri 30 Jul 2021

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Hotel Description

4-star boutique hotel near Parliament Hill

Central Ottawa getaway

Within a 15-minute walk of this Downtown Ottawa hotel, you'll find Parliament Hill and University of Ottawa. Byward Market Square and Carleton University are also within 3 miles (5 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Self parking, dry cleaning, and luggage storage are also offered.

Intimate Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $195* Per night/room 11 Jun. - 12 Jun.

Spacious Corner Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Romantic Luxury Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cozy Family Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Majestic King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Arc The Hotel ratings based on 5 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Arc The Hotel

Everyone (3) Couples (1)
3 out of 5
Too small of a room, faced a brick wall and the overall hotel is not appealing

Posted by on 17 Dec. 2019

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Comment from Hotel Management

18 Dec. 2019 by w

Thank you very much for your feedback, I am so sorry to hear you had such a terrible view. We try very hard to work with the views the hotel has in it's location. Being in a city center it's always challenging. Next time, please ask front desk to offer you a room with a view, we will always do this so long as we have availability. thank you very much for your feedback. have a great Wednesday.

5 out of 5

Posted by on 9 Sep. 2019

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Comment from Hotel Management

23 Sep. 2019 by Whitney

Thank you for staying with us! Please consider staying with us again next time you are in Ottawa. Director of Sales and Marketing - Whitney

4 out of 5
The property could be renovated. It didn’t seem as dated in the pictures online.

Posted by on 30 Jul. 2021

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Comment from Hotel Management

3 Aug. 2021 by Sean

We hope you found your room to be clean and comfortable!

4 out of 5

Posted by on 16 Nov. 2019

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Comment from Hotel Management

16 Nov. 2019 by W

Thank you for the review! We look forward to hosting you again soon. Whitney

3 out of 5
Staff had a strong accent making it difficult to understand. Weird customers w weird noises.

Posted by on 6 Sep. 2021

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Comment from Hotel Management

10 Sep. 2021 by Amol

Thank you for staying with us.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There are 3 meeting rooms available. The eco-certified Arc The Hotel also features multilingual staff, dry cleaning/laundry services, and an ATM. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Ottawa hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 8 levels
  • Built in 2001
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Ottawa Station (4.9 km / 3 mi)
  • Metro station: Parliament Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Arc The Hotel offers 112 accommodations with laptop-compatible safes and coffee/tea makers. Memory foam beds feature premium bedding. Business-friendly amenities include desks, desk chairs, and phones. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

  • Memory foam beds
  • In-room dining
  • Television
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.

Arc The Hotel has a restaurant serving breakfast, lunch, and dinner.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 25 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • Children stay free
  • Parking height restrictions apply
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Grey water recycling system
  • Children stay free 18
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 9.99 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Housekeeping
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 9–17 for adults, and CAD 9–17 for children
  • Secured self parking fee: CAD 25 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 100.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arc Hotel
  • Arc Hotel Ottawa
  • Arc Ottawa
  • Hotel Arc
  • Arc The Hotel Hotel
  • Arc The Hotel Ottawa
  • Arc The Hotel Hotel Ottawa

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.