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5.0 out of 5

"I love how spacious the suite is, such a great value! My boyfriend and I were surprised to see we even had two bathrooms. I would definitely stay here ... " More

By a verified traveller on Fri 17 Jan 2020

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Hotel Description

3.5-star eco-friendly hotel near Parliament Hill

City center stay

Within a 15-minute walk of this Downtown Ottawa hotel, you'll find Canadian War Museum and National Arts Centre. Parliament Hill and Byward Market Square are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a rooftop terrace on site, and a 24-hour front desk and a coffee shop are also provided.

Free WiFi, kitchens

The 199 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, pillowtop beds, and flat-screen TVs with cable channels.

1 Bedroom Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds (1 Bedroom Suite, 2 Double Beds)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Luxury Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

1 Bedroom Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Superior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Albert At Bay Suite Hotel ratings based on 6 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Albert At Bay Suite Hotel

Everyone (3) Couples (1) Family (1)
5 out of 5
I love how spacious the suite is, such a great value! My boyfriend and I were surprised to see we even had two bathrooms. I would definitely stay here again.

Posted by , from Montreal on 17 Jan. 2020

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Comment from Hotel Management

17 Jan. 2020 by Andrew Busing

Hello Adriana, Thank you for taking the time to share a 5 star review with us. We truly appreciate your feedback. We are so pleased that you and your boyfriend were able to enjoy your suite. We look forward to welcoming you back again soon.

5 out of 5

Posted by on 15 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by Andrew Busing

Hello, Thank you for taking the time to share a review. We appreciate your feedback and look forward to seeing you again soon.

5 out of 5
Perfect convenient location; very efficient staff;well stocked rooms

Posted by on 18 May 2019

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Comment from Hotel Management

21 May 2019 by Andrew Busing

Hello, Thank you for taking the time to share a review. We appreciate your feedback and look forward to seeing you again soon.

5 out of 5
Very comfortable and spacious suites. 2 TVs, 2 queen beds and a sofa-bed. Perfect for a family up to 6.

Posted by on 4 Nov. 2019

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Comment from Hotel Management

5 Nov. 2019 by Andrew Busing

Hello, Thank you for taking the time to share a review. We appreciate your feedback and look forward to seeing you again soon.

5 out of 5

Posted by on 10 Oct. 2019

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Comment from Hotel Management

11 Oct. 2019 by Andrew Busing

Hello, Thank you for taking the time to share a review. We appreciate your feedback and look forward to seeing you again soon.

5 out of 5

Posted by on 10 Aug. 2018

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Comment from Hotel Management

13 Aug. 2018 by Ryan

Thank you for your review and feedback. We hope to see you again soon. Ryan Young Front Office Manager

About the Albert At Bay Suite Hotel

Location 435 Albert St, Ottawa, ON K1R7X4

Property Features

Albert At Bay Suite Hotel offers its guests a sauna and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Albert At Bay Suite Hotel. For a fee, parking is available. This 3.5-star Ottawa hotel is smoke free.

  • 199 guestrooms or units
  • 12 levels
  • Built in 1982
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Convenience store
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of living rooms1
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Macdonald-Cartier Intl. Airport (YOW) (13.1 km / 8.2 mi)
  • Train station: Ottawa, ON (XDS-Ottawa Train Station) (6.3 km / 3.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Albert At Bay Suite Hotel offers 199 accommodations with iPod docking stations and laptop-compatible safes. Accommodations offer separate living rooms. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Separate bedroom
  • Dining room
  • Living room
  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

OCCO Kitchen and Bar - Onsite restaurant.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Service animals are allowed
  • Noise-free rooms not guaranteed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 75.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 24.95 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Albert Bay
  • Albert Bay Hotel
  • Albert Bay Suite
  • Albert Bay Suite Hotel
  • Albert Bay Suite Hotel Ottawa
  • Albert Bay Suite Ottawa
  • Albert Suite
  • Albert Suite Hotel
  • Bay Suite
  • Bay Suite Hotel
  • Albert At Bay Hotel Ottawa
  • Hotel Albert At Bay Suite
  • Albert At Suite Hotel Ottawa
  • Albert At Bay Suite Hotel Hotel
  • Albert At Bay Suite Hotel Ottawa
  • Albert At Bay Suite Hotel Hotel Ottawa

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.