Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

C$97* Per night/room 29 Sep. - 30 Sep.

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking (Universal View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Fitness)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds (Fitness)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room (Parlor)

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 1 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

See all rooms (18)

4.2 out of 5

Very good!

See all 79 Travelocity Reviews

"The hallway smelled like urine/ 1 pillow/2 in each bed only super thin, not comfortable pillows at all. The elevators took forever and when we waited ... " More

By a verified traveller on Mon 13 Sep 2021

DoubleTree by Hilton at the Entrance to Universal Orlando ratings based on 79 Verified Reviews

Review Summary

4.2 out of 5 4.0 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.5 out of 5.0

Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton at the Entrance to Universal Orlando

3 out of 5

The hallway smelled like urine/ 1 pillow/2 in each bed only super thin, not comfortable pillows at all. The elevators took forever and when we waited they were always full- so winded going down they the stairs.

Posted by mayra on 13 Sep. 2021

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Comment from Hotel Management

14 Sep. 2021 by Customer Service

We appreciate your feedback, mayra. We're disappointed to hear that our bedding didn't meet your expectations. We strive to provide our guests with comfortable and relaxing rooms, which is why this is so upsetting to hear. We've addressed your concerns with the appropriate members of our team so we can ensure a more enjoyable experience in the future.

5 out of 5

I like that this property is centrally located and I was able to get around easily without having to rent a vehicle for me and my family. The hotel staff was friendly and helpful easily answering any questions that we had. I understand that during this unprecedented times of COVID that rooms are not being cleaned daily unless asked I would have liked a central location on a given floor to deposit trash so that it does not collect/build up in the rooms.

Posted by Kay, from Brooklyn on 9 Sep. 2021

10 Sep. 2021 by Customer Service

Thank you for the lovely review, Kay! We are very proud to hear about the wonderful stay you had at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. It is great to hear that you found our central location and kind staff to be so agreeable! We hope you plan on staying with us again soon as we'd love to share another great experience with you. Thanks again! Have a wonderful day!

Great stay and very close to everything

Posted by Ryan on 1 Sep. 2021

4 Sep. 2021 by Customer Service

Thank you for the excellent rating, Ryan! We endeavor to go above and beyond to ensure our guests have a memorable experience at DoubleTree by Hilton! We look forward to hosting you again soon. Have a fantastic day!

2 out of 5

Close to Universal is the only thing I liked. I did not like that i had to pay 30.00 a night to park at the hotel I was staying in or having to pay for breakfast. The room was really humid and smelled bad. Room was warm although AC set to 60. Although the distance to Universal was great i would not stay here again.

Posted by Lisandra on 1 Sep. 2021

1 Sep. 2021 by Customer Service

Thank you for taking the time to share your feedback, Lisandra. It's unfortunate you had such challenges during your time with us. We strive to offer quality service and convenience for our guests. We're disheartened our accommodations and service didn't meet your expectations. We care deeply about the happiness and satisfaction of our guests so we'll be sure to discuss your review and concerns moving forward. We do hope you allow us to host you again soon so we can share a more positive experience with you.

Clean quiet and close to universal.. great place to stay..

Posted by a verified traveller on 11 Aug. 2021

15 Aug. 2021 by Cris

Thank you for your recent stay. We appreciate your feedback and look forward to welcoming you back again soon.

Great location. Clean rooms. Amazing customer service.

Posted by a verified traveller on 3 Aug. 2021

4 Aug. 2021 by Doubletree by Hilton at the Entrance to Universal

Thank you for taking a moment to share your experience. We are happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

4 out of 5

Walking around the parking lot this morning cuz and I did at the hotel

Posted by a verified traveller on 2 Aug. 2021

2 Aug. 2021 by Guest Services

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations.

There was a fee for parking. Per night. I did not like that. Very in happy 😡

Posted by a verified traveller on 30 Jul. 2021

30 Jul. 2021 by Cris

The pool was nice

Posted by a verified traveller on 25 Jul. 2021

25 Jul. 2021 by Cris

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

I rented 2 rooms for a family vacation. The view over the Universal parks was cool! You could see the fireworks each night. Room 1 was nice and clean. The hair dryer was cracked and made a lot of noise. The toilet leaked onto the bathroom floor. There was a fridge in the room. Room 2 was clean but for some reason it stayed extremely damp in the room. The bedding and carpet seemed damp every evening. Maintenance came and checked and didn’t have any answers. The toilet clogged and overflowed. Maintenance responded and unplugged the toilet but advised my family that they could clean up the mess on their own with towels. There was no room service offered. You had to pickup towels, trash bags, toilet paper yourself from the front desk if needed. There was a large beauty pageant being held at the hotel. The night of our arrival, there was a long line for the elevators and one of them was broken. It got repaired the next day after we asked them about it. The pool, splash pad, and hot tub was decent. The Starbucks on site was “temporarily” closed for a few days. There was a convenient free shuttle offered to and from the Universal Studios which was very close to the hotel. Renting a car was easy with the Avis that was on-site. The American Grill and Sunshine Cafe on-site were good for food and breakfast. Basically, this hotel was not the worst or the best.

Posted by a verified traveller on 18 Jul. 2021

19 Jul. 2021 by Guest Services

Thank you for your recent stay and taking the time to provide a review. We apologize for any inconvenience experienced during your time at the hotel. We hope to see you again soon.

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Hotel Description

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed

Premium Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking (Universal View)

Room, 1 King Bed (Fitness)

DoubleTree by Hilton at the Entrance to Universal Orlando ratings based on 79 Verified Reviews

Guest reviews for DoubleTree by Hilton at the Entrance to Universal Orlando

About the DoubleTree by Hilton at the Entrance to Universal Orlando

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