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"All the amenities are walking distance from the hotel/condo " More

By a verified traveller on Sat 12 Jun 2021

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Hotel Description

3-star beachfront hotel near Ocean City Beach, connected to a shopping center

On the beach

Within a 10-minute walk of the hotel, you'll find Ocean City Beach and Maryland Beach. Gold Coast Mall and Ocean City Square Shopping Center are also within half a mile (1 km).

Beachfront dining

This hotel features a restaurant, an indoor pool, and a poolside bar. There's fun for all ages with a children's pool and a playground, and families will appreciate the picnic area. Enjoy the fitness center and perks like free valet parking and free WiFi.

Free WiFi, refrigerators

The 239 individually decorated guestrooms offer free WiFi and room service. Entertainment options include LCD TVs with cable channels, while refrigerators and microwaves provide the conveniences of home. Housekeeping is available on request.

Standard Room, 2 Queen Beds (Non-Oceanfront)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$318* Per night/room 30 Jun. - 1 Jul.

Standard Room, 2 Queen Beds, Oceanfront

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds (Atrium View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds (Western View)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Carousel Resort Hotel & Condominiums ratings based on 31 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Carousel Resort Hotel & Condominiums

Everyone (13) Couples (4) Family (11)
5 out of 5
All the amenities are walking distance from the hotel/condo

Posted by on 12 Jun. 2021

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Comment from Hotel Management

14 Jun. 2021 by Hotel Management

Thank you for staying at the Carousel Hotel! We're very pleased to hear you enjoyed your time with us and we hope to see you again!

2 out of 5
The hotel room was very outdated. Inside the bathtub was peeling to the point I had to wear flip flops to take a shower. The bathroom was dirty. The pool was also dirty. This hotel needs serious renovating.

Posted by on 2 Jun. 2021

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Comment from Hotel Management

2 Jun. 2021 by Hotel Management

Thank you for leaving a review of your stay at the Carousel Hotel. We regret to hear that your time with us was less than enjoyable. We aim to give our guests the best experience and it is clear we failed on this measure. We will use your feedback as a teaching tool so that we can improve going forward.

5 out of 5
great place to stay

Posted by on 27 May 2021

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Comment from Hotel Management

27 May 2021 by Hotel Management

Thank you for staying at the Carousel Hotel! We're very happy to hear you enjoyed your time with us! Please come see us again!

4 out of 5
Staff was friendly at check-in. The room was clean and pleasant. Do yourself a favor and park in the garage.

Posted by on 26 Apr. 2021

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Comment from Hotel Management

26 Apr. 2021 by Hotel Management

Thank you for leaving a review of your stay at the Carousel Hotel! We're glad to hear you enjoyed your time with us and we hope to see you again!

5 out of 5

Posted by on 18 Apr. 2021

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Comment from Hotel Management

28 Apr. 2021 by Hotel Management

Thank you for staying at the Carousel Hotel! We're very glad to hear you had an enjoyable time during your time with us and we hope to see you again!

5 out of 5
My family and I had the time of our lives, we will be back for certain.

Posted by on 5 Apr. 2021

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Comment from Hotel Management

6 Apr. 2021 by Hotel Management

Thank you for staying at the Carousel Hotel! We're pleased to hear you enjoyed your time with us! Please come see us again!

5 out of 5
I liked the ice ring... I didn’t like the breakfast wasn't included...

Posted by on 3 Jan. 2021

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Comment from Hotel Management

4 Jan. 2021 by Hotel Management

Thank you for leaving a review of your stay at the Carousel Hotel! We're happy you enjoyed your time with us and we hope to see you again!

3 out of 5
Property is older and antiquated. In definite need of a facelift.

Posted by on 24 Oct. 2020

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Comment from Hotel Management

26 Oct. 2020 by Hotel Management

Thank you for leaving a review of your stay at the Carousel Hotel. We apologize for the issues you experienced and have forwarded these comments to the department managers to address. We hope you will give us another chance to provide you with a better experience.

4 out of 5
Room was clean and nice size. Always a good experience staying here.

Posted by , from Baltimore on 19 Sep. 2020

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Comment from Hotel Management

21 Sep. 2020 by Hotel Management

John, thank you for leaving a review of your stay at the Carousel Hotel! We're glad to hear you enjoyed the size and cleanliness of the room! We hope that we continue seeing you and providing a wonderful experience!

2 out of 5
First we arrive to the hotel that was extremely busy. We get our room key. Go to our room which is in a outside hallway. Our door will not open. They call maintenance, who couldn't get the door to open. Finally after 45 minutes in 90 degrees sweating and tired they give us another room. We enter our room only to find the bathroom door was to small for my husband to enter with his wheelchair. I specifically called before booking and asked if the doors will permit a wheelchair to enter. They assured me they were. I go to the balcony to find the screen door is not even on the track. It was propped up. I had to fix it. I then go to the front desk to ask about the door being to small. They say we can use the public bathroom on the first floor. Really? We were told the hotel was booked solid. Funny they were able to give us another room to replace the first one. We were stuck and force to use a luggage cart with a sheet over it as privacy. Thank God my husband has a colostomy and could use a urinal. The beds are very hard. The water in the shower does not go down. We had to ask 3 times for towels. The sink stopper at kitchenette had mold and slim on the rubber. The faucet was cover with lime scale. The bar on the patio allows the people to get so drunk and then they urinate in the bushes which I seen 3 men doing from my balcony. There is no limit on people in the pool. So no pool for us. The last morning I found a roach in my room and had to unpack to be sure I don't bring any home

Posted by on 8 Sep. 2020

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Comment from Hotel Management

8 Sep. 2020 by Hotel Management

Martin and Ruth, thank you for leaving a review here as well as on Google Reviews. Again, we sincerely apologize for your negative experience and wish you could've given us an opportunity to address those issues during your stay at the hotel instead of informing us at checkout. Regarding the information on the rooms, as we do not know who you spoke with, we cannot verify the accuracy of what you were told. Our reservation department would have done what they could to accommodate your requirements as best they could. Our cleaning staff is working hard to provide a clean and safe environment, every room is being carefully inspected before every check-in. We are following state health guidelines when it comes to the number of people we are allowed at the pool as well as sanitizing lounge chairs after every use. Once again we apologize for the inconvenience and hope you can give us another chance to prove that we can provide a great service.

About the Carousel Resort Hotel & Condominiums

Location 11700 Coastal Hwy, Ocean City, MD 21842

Renovations + Closures

The property is closed between January 13 and February 11.

Property Features

Carousel Resort Hotel & Condominiums offers its guests an indoor pool, a seasonal outdoor pool, a spa tub, and a sauna. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. You'll find a business center on site. A children's pool, a fitness center, and a terrace are also featured at the family-friendly Carousel Resort Hotel & Condominiums. Valet parking is free. This 3-star Ocean City hotel is smoke free.

  • 239 guestrooms or units
  • 22 levels
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional) (49 km / 30.4 mi)
  • Parking: Free valet parking

Room Amenities

Carousel Resort Hotel & Condominiums offers 239 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room dining
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Reef 118 Restaurant - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of Travel in the New Normal (US Travel - USA) and SafeStay (AHLA - USA).

  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Travel in the New Normal (US Travel - USA)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carousel Condominiums
  • Carousel Condominiums Ocean City
  • Carousel Resort Hotel
  • Carousel Resort Hotel & Condominiums
  • Carousel Resort Hotel & Condominiums Ocean City
  • Carousel Resort Hotel Condominiums
  • Carousel Resort Hotel Condominiums Ocean City
  • Carousel Resort Hotel And Condominiums
  • Carousel Hotel Ocean City Md
  • Carousel Hotel Condominiums
  • Carousel Ocean City
  • Carousel
  • Carousel Resort & Condominiums
  • Carousel Resort Hotel & Condominiums Hotel
  • Carousel Resort Hotel & Condominiums Ocean City
  • Carousel Resort Hotel & Condominiums Hotel Ocean City

You should know

  • The seasonal pool will open in May and close in October.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.