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"The whole experience at this Hotel was Absolutely Amazing! The Hotel staff were so helpful and extremely friendly, the room was beautiful with a stunn ... " More

By a verified traveller on Tue 19 Nov 2019

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Hotel Description

3.5-star hotel near Jack London Square

In Oakland

At this Jack London District hotel, you'll be steps from Jack London Square and within a 15-minute walk of Oakland Convention Center. Oakland City Center and Fox Theater are also within 2 miles (3 km).

Free area shuttle

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the sauna and perks like a free area shuttle.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 145 guestrooms also offer free WiFi and flat-screen TVs with cable channels. IPod docks, room service, and coffee/tea makers are also available.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$175* Per night/room 5 Jul. - 6 Jul.

Room, 2 Queen Beds (Water View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Balcony (Water View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Water View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Waterfront Hotel, a Joie de Vivre Boutique Hotel ratings based on 16 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Waterfront Hotel, a Joie de Vivre Boutique Hotel

Everyone (7) Couples (2) Family (7)
5 out of 5

Posted by on 9 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by JD

Dear , Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. We are glad you enjoyed the newly renovated Waterfront Hotel. Thank you for your rating and business. We do hope to see you again soon!

2 out of 5
The property had an excellent view but the carpet in the hallway is old as is the rest of the hotel. What really upset me was that I prepaid for two queen beds and when I checked in they didn't mention that they didn't have that reserved for me and I had to call the front desk and all they offered was a rollaway bed. Not exactly what I had in mind when I booked the room.

Posted by on 9 Dec. 2019

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Comment from Hotel Management

9 Dec. 2019 by JD

Dear Guest, Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. all of the hallway carpet was replaced in December 2018. We do apologize for the room type issue on our end. We are glad you enjoyed the newly renovated Waterfront Hotel. Thank you for your comments and business. We do hope to see you again

1 out of 5
Early departure fee. Extra $130 because I only stayed 2 hours on a one day reservation

Posted by on 3 Dec. 2019

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Comment from Hotel Management

3 Dec. 2019 by JD

Dear Guest , Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. Yes the early departure fee clearly applies in your case. the policy is on our website. Not sure how you can use a room for 2 hours, then leave and expect not be charged. Thank you for your comments and business. We do hope to see you again soon!

4 out of 5

Posted by on 1 Dec. 2019

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Comment from Hotel Management

3 Dec. 2019 by JD

Dear Guest , Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. We are glad you enjoyed the newly renovated Waterfront Hotel. Thank you for your rating and business. We do hope to see you again soon!

5 out of 5
The whole experience at this Hotel was Absolutely Amazing! The Hotel staff were so helpful and extremely friendly, the room was beautiful with a stunning view, the hotel is near everything and is just beautiful. It's the best hotel we've ever stayed at, I highly recommend it! I can't wait to go back!

Posted by on 19 Nov. 2019

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Comment from Hotel Management

19 Nov. 2019 by JD

Dear Guest, Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. We are glad you enjoyed the newly renovated Waterfront Hotel. Thank you for your comments and business. We do hope to see you again soon!

1 out of 5
Do not stay here. We had a terrible experience at the Waterfront Hotel. We were not checked into one of our rooms until 4 hours after our planned check in time to find one of our rooms had been smoked in the previous night and the other smelling of mold & metals. The management on staff that night was incredibly rude and unhelpful in every way possible. We travel all over the world and the worst service we have ever experienced was in our own backyard, very disheartening.

Posted by on 29 Aug. 2019

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Comment from Hotel Management

10 Sep. 2019 by JD

We did address your concerns and did the best we could. I am sorry that was apparently not enough. We do hope next time you are in the area you will give us another chance.

4 out of 5
I liked the location on the water and Jack London Square. The view was spectacular. The staff was nice. I did not like the fact that check-in took a very long time and our room was not ready and we had to wait nearly an hour for our room. We could not get into our room until 6 pm. That was just not acceptable.

Posted by on 19 Aug. 2019

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Comment from Hotel Management

20 Aug. 2019 by JD

Dear Guest, Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. We are sorry for the late check in. If we are short staffed in housekeeping the cleaning of the room will end up being completed later in the day as happened in your case. Thank you for your comments and business. We do hope to see you again soon!

5 out of 5
Nice property. Some of the homeless in the area made walking at night a little scary.

Posted by on 6 Jul. 2019

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Comment from Hotel Management

6 Jul. 2019 by JD

Dear , Thank you for taking the time to let us know how your recent stay went. It is only through guest feedback that we can truly improve our product and service. We are glad you enjoyed the newly renovated Waterfront Hotel and like any urban area in California have our share of urban dwellers. Thank you for your comments and business. We do hope to see you again soon!

5 out of 5
Nice facility. Beautiful surroundings. A little scary with vagrants walking about.

Posted by on 6 Jul. 2019

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Comment from Hotel Management

6 Jul. 2019 by JD

See above

3 out of 5
Thought breakfast was included , no directions or any knowledge of anything about hotel was told to us.

Posted by on 30 Jun. 2019

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About the Waterfront Hotel, a Joie de Vivre Boutique Hotel

Location 10 Washington Street, Oakland, CA 94607

Property Features

Waterfront Hotel, a Joie de Vivre Boutique Hotel offers its guests an outdoor pool, a sauna, and a 24-hour fitness center. WiFi is free in public spaces. You'll find a business center on site. A free manager's reception is offered daily. A free area shuttle within 4 mi is available. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Waterfront Hotel, a Joie de Vivre Boutique Hotel. Parking is available for a fee. This 3.5-star Oakland hotel is smoke free.

  • 145 guestrooms or units
  • 5 levels
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Oakland, CA (OAK-Oakland Intl.) (14 km / 8.7 mi)
  • Train station: Oakland-Jack London Square Station (0.8 km / 0.5 mi)
  • Property shuttles: Free area shuttle within 4 mi
  • Parking: Valet parking available for a surcharge

Room Amenities

Waterfront Hotel, a Joie de Vivre Boutique Hotel offers 145 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and refrigerators can be requested.

  • Pillowtop beds
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.13 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 25 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Waterfront
  • Waterfront Hotel
  • Waterfront Hotel Joie de Vivre Boutique Hotel
  • Waterfront Hotel Joie de Vivre Boutique Hotel Oakland
  • Waterfront Joie de Vivre Boutique
  • Waterfront Joie de Vivre Boutique Oakland
  • Waterfront Hotel Oakland
  • Waterfront Oakland
  • Waterfront Hotel a Joie de Vivre Boutique Hotel
  • Waterfront Hotel, A Joie Vivre
  • Waterfront Hotel, a Joie de Vivre Boutique Hotel Hotel
  • Waterfront Hotel, a Joie de Vivre Boutique Hotel Oakland
  • Waterfront Hotel, a Joie de Vivre Boutique Hotel Hotel Oakland

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.