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 Niagara-on-the-Lake •1 Room
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White Oaks Resort & Spa

4-star property
253 Taylor Rd, Niagara-on-the-Lake, ON 1-855-887-0424
4.8 out of 5
Exceptional!
See all 4 travelocity Reviews

"Everything was clean and staff was great. " More

By a verified traveller on Fri 19 May 2023

Points Of Interest

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Hotel Description

4-star eco-certified resort in Glendale

Glendale stay

At this Glendale resort, you'll be within a 5-minute walk of Outlet Collection at Niagara and Niagara College Niagara-on-the-Lake Campus. Also, Royal Niagara Golf Club is within half a mile (1 km) and St. Catharine's Museum is within 3 miles (5 km).

Full-service spa, health club

A full-service spa, 3 restaurants, and 3 indoor tennis courts are all featured at this eco-certified resort. Traveling on business? Take advantage of the business center, express check-out, and valet parking. You'll appreciate the indoor pool, bar/lounge, and snack bar/deli.

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $229* Per night/room 1 Jun. - 2 Jun.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Tower

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

White Oaks Resort & Spa ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for White Oaks Resort & Spa

Everyone (3) Family (1)
5 out of 5

Posted by on 4 Sep. 2020

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4 out of 5

Posted by on 20 Aug. 2020

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5 out of 5
Everything was clean and staff was great.

Posted by on 19 May 2023

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Comment from Hotel Management

19 May 2023 by Lindy, Guest Services Liaison

Dear Shirley,"Great" staff and a "clean" facility to enjoy your time...thank you so much for choosing White Oaks for your recent getaway!We could not be more delighted that you had a wonderful visit and that you are 5 STAR happy!We look forward to warmly welcoming you again, anytime!Kindest regards,

5 out of 5
Fabulous suite. Great staff! A great vacation getaway.

Posted by , from Niagara on-the-Lake on 23 Sep. 2020

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Comment from Hotel Management

23 Sep. 2020 by Lindy - Guest Services Liaison

Hi Charleson, Thank you for your review! We are so pleased that you enjoyed your suite and that our team took great care of you while here at White Oaks! We look forward to your next visit!

About the White Oaks Resort & Spa

Location 253 Taylor Rd, Niagara-on-the-Lake, ON L0S1J0

Property Features

White Oaks Resort & Spa offers its guests a full-service spa, indoor tennis courts, and an indoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. You'll find a business center on site. A health club, a spa tub, and a sauna are also featured at the eco-certified White Oaks Resort & Spa. Parking is available for a fee. This 4-star Niagara-on-the-Lake resort is smoke free.

  • 220 guestrooms or units
  • 7 levels
  • 3 dining venues
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Indoor tennis courts - 3
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Refrigerator (on request)

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Area shuttle and shopping center shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

White Oaks Resort & Spa offers 220 accommodations with minibars and safes. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Niagara-on-the-Lake resort provides wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11:30 AM.

LIV - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Play Bar & Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Grow Kitchen & Cafe - This café serves breakfast, lunch, and light fare. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 13
  • Hot stone massage
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 50.00 per night
  • Resort fee: CAD 16.95 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Parking
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15–25 for adults, and CAD 3.5–5.75 for children
  • Fee for in-room wireless Internet: CAD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15 per night (rates may vary)
  • Self parking fee: CAD 15 per day
  • Valet parking fee: CAD 20 per day
  • Late check-out fee: CAD 50 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • White Oaks
  • White Oaks Niagara-on-the-Lake
  • White Oaks Resort
  • White Oaks Resort Niagara-on-the-Lake
  • White Oak Resort Anbd Spa
  • White Oaks Hotel Niagara-On-The-Lake
  • White Oaks Spa
  • White Oaks Conference Resort And Spa
  • White Oaks Conference Hotel
  • Niagara On The Lake White Oaks
  • White Oaks Resort Spa
  • White Oaks Resort & Spa Resort
  • White Oaks Resort & Spa Niagara-on-the-Lake
  • White Oaks Resort & Spa Resort Niagara-on-the-Lake

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.