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Hotel Description

4-star hotel near Shaw Festival Theatre

Heart of Niagara-on-the-Lake

With a stay at this Old Town Historic District hotel, you'll be steps from Shaw Festival Theatre and Simcoe Park. Royal George Theatre and Niagara Pumphouse Arts Centre are also within half a mile (1 km).

Restaurant, bar/lounge

A restaurant and a bar/lounge are featured at this hotel. Guests will appreciate free perks like free self parking and WiFi in public areas. A business center, a lobby fireplace, and luggage storage are also on offer.

Free WiFi, comfy beds

The 30 individually decorated guestrooms offer free WiFi and comfy beds. Other amenities include iPod docks, DVD players, and TVs with cable channels.

Classic Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$325* Per night/room 2 Aug. - 3 Aug.

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

The Shaw Club Hotel ratings based on 2 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Shaw Club Hotel

Everyone (1)
4 out of 5

Posted by on 15 Dec. 2019

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1 out of 5

Absolutely recommend NOT staying here

Pros: good location
Cons: over priced, old rooms, poor room quality
My wife and I were looking for a place to stay for our 9th anniversary. Having never been to Niagara on the Lake, I relied on phone conversations with hotel staff and the internet. After talking with the hotel directly, I was told that the rooms we were looking to book were "traditional decor." When asking the differences between the room categories, I was told that the main difference was the other room categories were "contemporary design." When we arrived late that evening, we were led up a back staircase with stained carpet to a room that left me speechless. What we found was the room was completely disgusting and completely overpriced. The decor was less traditional and more early 80's - there were nail holes and pictures missing off the walls, the air conditioner was broken, stains on the carpet and walls, etc. We also walked by the spa we had previously booked and found it was (as another review put it) a store front like my local hairdresser. We immediately tried to cancel, but were told by the hotel manager they had no direct affiliation with the hotel and we would need to contact the spa in the morning. We did so the following morning and were told it was "their policy" to require a 24 hour cancellation notice. We explained that we were leaving the hotel and believed the entire stay had been mis-represented. We left a message for the manager who never calls us back. The same manager posting generic responses to other poor reviews on this site. They ended up charding us $450 for services we never got.

Posted by , from Ottawa on 28 Sep. 2012

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Renovations + Closures

The property is closed between January 1 and April 2.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. The Shaw Club Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Self parking is free. This 4-star Niagara-on-the-Lake hotel is smoke free.

  • 30 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Babysitting or childcare
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Shaw Club Hotel offers 30 air-conditioned accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • IPod dock
  • In-room dining
  • Television
  • Cable channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 10:00 AM.

Zees Grill - This fine-dining restaurant serves breakfast, lunch, and dinner. Reservations are required.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 11:30 PM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Shaw Club Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 18.00 for adults and CAD 12 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Shaw Club Hotel Hotel
  • The Shaw Club Hotel Niagara-on-the-Lake
  • The Shaw Club Hotel Hotel Niagara-on-the-Lake

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.