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"We had to pay a parking fee of $40. which we didn't expect. No breakfast just coffee. We went to the Applebees restaurant next door. " More

By a verified traveller on Wed 16 Nov 2022

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Hotel Description

3.5-star hotel near Queen Victoria Park

Fallsview stay

At this Fallsview hotel, you'll be within a 5-minute walk of Queen Victoria Park and Fallsview Casino. Skylon Tower and Table Rock Welcome Centre are also within 2 miles (3 km).

Dining, indoor pool

This hotel features a restaurant, an indoor pool, and a bar/lounge. Business travelers can take advantage of the free WiFi in public areas. Self parking, a lobby fireplace, and express check-out are also offered.

Courtyard Room Interior One King

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $101* Per night/room 2 Dec. - 3 Dec.

Tower Room Falls View One King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Courtyard Room Interior Two Doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Tower Room Premium Falls View Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Courtyard Room Exterior, Two Double Beds Pet Friendly

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Tower Room Premium Falls View Bi-level Two Queen Suites

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Oakes Hotel Overlooking the Falls ratings based on 19 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Oakes Hotel Overlooking the Falls

Everyone (5) Couples (5) Family (6)
4 out of 5

Posted by on 21 Aug. 2022

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5 out of 5
Location is awesome, but the property needs a renovation.

Posted by on 2 May 2022

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Comment from Hotel Management

5 May 2022 by Obeid

Dear Dennis, Thank you for taking the time to review The Oakes Hotel Overlooking the Falls. We look forward to your return visit. Best Regards, Obeid Dadarkar Asst. Front Office Manager

5 out of 5
Great stay

Posted by , from Etobicoke on 16 Nov. 2021

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Comment from Hotel Management

17 Nov. 2021 by The Oakes Hotel

Thank you for taking the time to review The Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us. We hope to see you again

5 out of 5
Staff were fantastic. Rooms were clean and it is located directly across from the falls.

Posted by on 20 Aug. 2021

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Comment from Hotel Management

21 Aug. 2021 by The Oakes Hotel

Thank you for taking the time to review The Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We hope to see you again!

4 out of 5
The staff were polite and eager to meet our needs or requests. Because of construction the main entrance was a challenge to locate. The room had a good view and was clean. Due to the pandemic there was no hot beverages available on site (coffeemaker in rooms removed along with microwave) no means tp warm food. Not alot of covid precautions would have like to see elevators buttons cleaned. That being said over all nice stay

Posted by , from Orillia, On on 6 Jul. 2020

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Comment from Hotel Management

6 Jul. 2020 by Rachit

Thank you for taking the time to review The Oakes Hotel Overlooking the Falls. We are thrilled to hear that you enjoyed your stay with us! We hope to see you again!

5 out of 5
We had to pay a parking fee of $40. which we didn't expect. No breakfast just coffee. We went to the Applebees restaurant next door.

Posted by on 16 Nov. 2022

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Comment from Hotel Management

17 Nov. 2022 by Revenue

Thank you for taking the time to review our hotel. Our parking rates have always been consistent and are mentioned on our website. We appreciate your feedback!

4 out of 5
The room was not cleaned properly. There were hairs in the shower when we arrived and dust on the furniture. The hotel needs some updating especially since it’s in such a highly touristed area. The view was spectacular and they had a room ready for us a couple hours before check-in time. The bed was comfortable. I’m sure we will book this hotel again if/when we travel to Niagara Falls again but I will bring cleaning wipes next time. Overall it was a pleasant stay with friendly staff and free coffee in the lobby.

Posted by on 30 Oct. 2022

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Comment from Hotel Management

31 Oct. 2022 by GL

Thank you for taking the time to provide your feedback for Oakes Hotel Overlooking the Falls. We’re sorry to hear about your experience with us. We apologize that our service did not meet your expectations. Your comments allow us the opportunity to do better. It’s important to us that our guests are more than satisfied. We intend to make this right and hope you will allow us a second chance. Thank you.

4 out of 5
Ok

Posted by on 10 Sep. 2022

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Comment from Hotel Management

10 Sep. 2022 by Revenue

Thank you for taking the time to review our hotel. We hope to see you again!

5 out of 5
Great location. Amazing view.

Posted by on 3 Aug. 2022

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Comment from Hotel Management

6 Aug. 2022 by Revenue

We are thrilled to hear that you enjoyed your stay with us! We hope to see you again!

1 out of 5
We paid for a room with a fallswiev abd king bed and as we get in the hotel they said they gave us another room with the poop still in the toilet Stayingfrkm the previous people and never cleaned then we called the front desk to get a different room and she send a Maintenance person and of course he didn’t clean(I don’t blame him)then we called again and was placed in hold for 15 minutes and decided to go down to the front desk guess was the phone was out aside and the person was left for the night as the shift change so she would of make us wait and not give a damn so we were out in a cheapest room in the hotel for the most expensive price.waiting for the manager to see what he or she will do untill then this review will stay here and I will even share the pictures on google and all the online platforms.I never seen such a bad experience at a hotel .

Posted by on 3 Aug. 2022

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About the Oakes Hotel Overlooking the Falls

Location 6546 Fallsview Blvd, Niagara Falls, ON L2G3W2

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An indoor pool, tour/ticket assistance, and concierge services are also featured at the business-friendly Oakes Hotel Overlooking the Falls. Parking is available for a fee. This 3.5-star Niagara Falls hotel is smoke free.

  • 237 guestrooms or units
  • 21 levels
  • 2 buildings
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Niagara Falls Station (4.4 km / 2.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oakes Hotel Overlooking the Falls offers 237 air-conditioned accommodations with designer toiletries and hair dryers. 32-inch LCD televisions come with cable channels. This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

  • LCD television
  • Cable channels
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Applebee's Bar & Grill - This restaurant serves breakfast, lunch, and dinner. Happy hour is offered.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. Prepaid credit cards are not accepted for any bookings or onsite payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Car not required
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay
  • Resort fee: CAD 14.95 per accommodation, per night

The resort fee includes:

  • Pool access
  • Internet access
  • Newspaper
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 40.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Oakes
  • Hotel Overlooking
  • Oakes Hotel
  • Oakes Hotel Overlooking
  • Oakes Hotel Overlooking Falls
  • Oakes Overlooking
  • Oakes Overlooking Falls
  • Oakes Hotel Niagara Falls
  • Oakes Hotel Overlooking Falls Niagara Falls
  • Oakes Overlooking Falls Niagara Falls
  • Oakes Overlooking The Falls
  • Oakes Hotel Overlooking the Falls Hotel
  • Oakes Hotel Overlooking the Falls Niagara Falls
  • Oakes Hotel Overlooking the Falls Hotel Niagara Falls

You should know

  • Pool access available from 10:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.