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"The property is located across from the Horseshoe Falls and provides an unobstructed view of Niagara Falls. The hotel also provided us with We-Go bus
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By a verified traveller on Tue 31 Dec 2019
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Hotel Description
4-star hotel near Fallsview Casino
On river
With a stay at this Fallsview hotel, you'll be within half a mile (1 km) of Fallsview Casino and 2 miles (3 km) of Skylon Tower. Horseshoe Falls and Aquarium of Niagara are also within 3 miles (5 km).
Business services
This hotel features 2 coffee shops/cafés and an indoor pool. Traveling on business? Take advantage of the 13 conference rooms, business center, and valet parking. Enjoy the 24-hour fitness center and perks like free WiFi.
Comfy beds, WiFi
The 404 soundproofed guestrooms offer WiFi and comfy beds. Other amenities include wired Internet, room service, and LCD TVs with cable channels.
Niagara Falls Marriott on the Falls ratings based on 129 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Niagara Falls Marriott on the Falls
Everyone (22)Family (11)
5 out of 5
The staff were really friendly and nice. Told us about the transit told us about free welcome drink.
Not so happy paying resort fee and then a parking charge on top of that.
Posted by a verified traveller on 25 Mar. 2019
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Comment from Hotel Management
25 Mar. 2019
by General Manager
Dear Guest, thank you for choosing Niagara Falls Marriott on the Falls. Our associates are dedicated to going the extra mile, and we are pleased they helped make your stay exceptional. Thanks again for allowing us to be of service, and we hope to have the pleasure of doing so again whenever you return to our area.
Sincerely,
Patrick Regina,
General Manager
4 out of 5
Posted by a verified traveller on 21 Jan. 2019
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Comment from Hotel Management
22 Jan. 2019
by General Manager
Dear Guest, thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Niagara Falls Marriott on the Falls.
Sincerely,
Patrick Regina,
General Manager
5 out of 5
Posted by a verified traveller on 24 Jan. 2020
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Comment from Hotel Management
25 Jan. 2020
by General Manager
Dear Guest, thank you for the five-star rating. We are thrilled we met your expectations for a fantastic stay at Niagara Falls Marriott on the Falls. We hope to have the pleasure of doing so again on your next visit to the area.
Sincerely,
Patrick Regina,
General Manager
2 out of 5
Staff not very friendly my granddaughter had to ask for a lot of stuff for us that they got for free
Posted by a verified traveller on 6 Jan. 2020
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Comment from Hotel Management
7 Jan. 2020
by General Manager
Dear Guest, thank you for your review. We apologize for disappointing you with our service. We truly take pride in our guest service, and the feedback we receive, good or bad, helps us to improve our services. We have shared your concerns with our team, so this issue does not occur again. We hope you will give us a second chance to make a better impression.
Sincerely,
Patrick Regina,
General Manager
4 out of 5
The property is located across from the Horseshoe Falls and provides an unobstructed view of Niagara Falls. The hotel also provided us with We-Go bus passes good for 48 hours which allowed us to hop on and off throughout the area. Overall a wonderful place to stay.
Posted by Gil on 31 Dec. 2019
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Comment from Hotel Management
1 Jan. 2020
by General Manager
Dear Gil, thank you for the excellent review of Niagara Falls Marriott on the Falls. We are delighted you had an excellent stay and that you loved the breathtaking views of the Falls from your room. It was a pleasure serving you, and we look forward to welcoming you back soon.
Sincerely,
Patrick Regina,
General Manager
2 out of 5
View from room was great. No washer/dryer on site, coffe maker in room was extremely dirty, breakfast buffet was terrible, having to pay $35 daily for parking was ridiculous on top of all the fees and price of room in which wasn’t so comfortable. Indoor pool was extremely small. No cable TV available with HBO, Showtime or Cinemax. I suggest staying in a hotel a few miles away from Falls to avoid fees and High costs!!!! And eat breakfast at Tim Hortons instead of paying for a nasty breakfast buffet at $25 per person.
Posted by BV on 30 Dec. 2019
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Comment from Hotel Management
31 Dec. 2019
by General Manager
Dear Guest, thank you for your review. We are sorry for disappointing you with our breakfast. Your feedback will be shared with our food and beverage team to see where we can do better. Also, your comments will be discussed with our housekeeping team to ensure we are more diligent moving forward. We regret you were unhappy with some of our charges. On a positive note, we are glad you liked the views and hope you will consider staying with us again.
Sincerely,
Patrick Regina,
General Manager
4 out of 5
Great views of the falls, easy access to transportation.
Posted by a verified traveller on 30 Aug. 2019
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Comment from Hotel Management
31 Aug. 2019
by General Manager
Dear Guest, thank you for the excellent review of Niagara Falls Marriott on the Falls. We are thrilled to have surpassed your expectations with our breathtaking views and terrific location. We enjoyed hosting you and look forward to welcoming you back soon.
Sincerely,
Patrick Regina,
General Manager
5 out of 5
It had a great view of the upper falls for a reasonable price. Nice room was clean . Bathroom sliding door was different. Coffee maker didn’t work well in the room. But overall great stay
Posted by a verified traveller on 17 Aug. 2019
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Comment from Hotel Management
18 Aug. 2019
by General Manager
Dear Guest, thank you for sharing your experience at Niagara Falls Marriott on the Falls. We are glad you loved our well-maintained room and the beautiful views from our hotel. We value your feedback and hope to welcome you back soon.
Sincerely,
Patrick Regina,
General Manager
5 out of 5
We had an excellent room on the 10th floor facing the falls. while my wife was getting a spa treatment, I looked at the falls from the room.
Posted by Rodd, from Albany, NY on 10 Aug. 2019
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Comment from Hotel Management
11 Aug. 2019
by General Manager
Dear Rodd, thank you for choosing Niagara Falls Marriott on the Falls. We enjoyed reading your review! We are thrilled to know you loved the exquisite views of the falls from your room and had a fantastic stay. Thank you again for allowing us to be of service, and we hope to have the pleasure of doing so again whenever you return to our area.
Sincerely,
Patrick Regina,
General Manager
4 out of 5
Posted by a verified traveller on 27 Jul. 2019
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Comment from Hotel Management
27 Jul. 2019
by General Manager
Dear Guest, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Niagara Falls Marriott on the Falls.
Sincerely,
Patrick Regina,
General Manager
Niagara Falls Marriott on the Falls offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as 2 coffee shops/cafés and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 8470 square feet (787 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Niagara Falls Marriott on the Falls. For a fee, parking is available. This 4-star Niagara Falls hotel is smoke free.
404 guestrooms or units
31 levels
2 coffee shops
8470 sq ft of conference space
787 sq m of conference space
Dining venue
Bar or lounge
Deli
Umbrellas for the pool
Charging station for electric cars
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Convenience store
Gift shop
Newspapers in lobby (free)
Television in lobby
Onsite shopping
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Indoor pool
Free WiFi
Soundproofed rooms
Grocery/convenience store
Snack bar/deli
Free cribs/infant beds
Internet
Available in all rooms:
WiFi (surcharge)
, Wired Internet access (surcharge)
Available in some public areas:
Free WiFi
, Wired Internet access - surcharge
Parking
Self parking (surcharge)
, Valet parking (surcharge)
Transport
Airport: Niagara Falls, NY (IAG-Niagara Falls Intl.) (18.1 km / 11.2 mi)
Train station: Niagara Falls Station (4.7 km / 2.9 mi)
Parking: Valet parking and self parking available for a surcharge
Room Amenities
Niagara Falls Marriott on the Falls offers 404 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature pillowtop mattresses. A pillow menu is available. 49-inch LCD televisions come with cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Pillowtop beds
In-room dining (limited hours)
LCD television
Cable channels
Movies for purchase
Coffee maker
Pillow options
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Climate control (heating)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11:30 AM.
Milestones on the Falls - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Marriott Café - This café specializes in American cuisine and serves breakfast only. Guests can enjoy drinks at the bar. Open daily.
Starbucks® - This coffee shop serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 5:30 AM
Minimum check-in age is: 18
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for CAD 20.0 per night.
Free cribs (infant beds)!
Pets
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Only service animals are allowed
Service animals exempt from fees/restrictions
Debit cards not accepted
Car recommended
UnionPay
Parking height restrictions apply
Fees
Guests will be asked to pay the following charges at the property:
Deposit: CAD 100 per stay
Resort fee: 7.9 percent of room rate
The resort fee includes:
Internet access
Phone calls
Additional inclusions
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: CAD 24.95 per person (approximately)
Fee for in-room wireless Internet: CAD 9.95 per night (rates may vary)
Fee for in-room wired Internet: CAD 9.95 per day (rates may vary)
Fee for wired Internet in public areas: CAD 15.95 per day (rates may vary)
Self parking fee: CAD 35.00 per day (in/out privileges)
Valet parking fee: CAD 45.00 per day (in/out privileges)
Nearby parking fee: CAD 35 per day
In-room microwave fee: CAD 50 per stay
Rollaway bed fee: CAD 20.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Marriott Gateway
Marriott Gateway Hotel
Marriott Gateway Hotel Niagara Falls Falls
Niagara Falls Marriott Gateway Falls
Niagara Falls Marriott Gateway Falls Hotel
Marriott Gateway Falls Hotel
Marriott Gateway Falls
Niagara Falls Marriott Falls Hotel
Niagara Falls Marriott on the Falls Hotel
Niagara Falls Marriott on the Falls Niagara Falls
Niagara Falls Marriott on the Falls Hotel Niagara Falls
You should know
Pool access available from 6:00 AM to 11:00 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
