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4.3 out of 5

"Good experience. Hotel was clean and well.maintained. Plenty of parking space. Not much to do.in the hotel though. " More

By a verified traveller on Sun 06 Sep 2020

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Hotel Description

Family-friendly 4-star hotel near Journey Behind The Falls

City center retreat

Within a 10-minute walk of this Fallsview hotel, you'll find IMAX Theatre Niagara Falls and Fallsview Casino. Also, Skylon Tower is within half a mile (1 km) and Scotiabank Convention Centre is within 2 miles (3 km).

Renovated in 2018

This smoke-free hotel features a full-service spa, 2 indoor pools, and a restaurant. Bring the family and enjoy the children's pool and kid-friendly dining. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Free Internet, comfy beds

Featuring conveniences like refrigerators and coffee/tea makers, the 224 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. Pillowtop beds, room service, and premium bedding are also available. Housekeeping is available on request.

Room, 2 Queen Beds, Non Smoking (Floor 3-4)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
C$115* Per night/room 25 Oct. - 26 Oct.

Room, 2 Queen Beds, River View (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

1 King Bed, Soaker Tub (US Falls View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 2 Queen Beds, Non Smoking (Floor 3-4)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 2 Queen Beds, Non Smoking (US Falls View)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking, River View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls ratings based on 9 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls

Everyone (3) Couples (1) Family (3)
5 out of 5
Good experience. Hotel was clean and well.maintained. Plenty of parking space. Not much to do.in the hotel though.

Posted by , from Brampton on 6 Sep. 2020

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Comment from Hotel Management

12 Sep. 2020 by ga

Thank you for your five star rating.

5 out of 5
Architecture was fantastic and unique, we didn't like how the hottub outside didnt work or the saunas had u legible controls.

Posted by on 2 Feb. 2020

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5 out of 5
Staff were warm and friendly. The rooms smell very nice and fresh.

Posted by on 4 May 2019

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5 out of 5
Our kids enjoyed the double decker pool and hot tub. We appreciated the cleanliness of the rooms and property. The hotel bar closed a bit early for my taste but the bartender opened that patio for us so we could sit outside and enjoy the weather.

Posted by , from Bartlett, IL on 28 Aug. 2019

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Comment from Hotel Management

8 Sep. 2019 by ga

Your comments are awesome.

5 out of 5
We really liked our stay at DoubleTree. Great area and we felt safe walking everywhere. Everything was close by, too.

Posted by on 5 Aug. 2019

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4 out of 5

Posted by on 19 Jul. 2019

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5 out of 5
Good hotel. Near everything and friendly with good facilities

Posted by on 9 Jul. 2019

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4 out of 5

Posted by on 5 Jun. 2019

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1 out of 5

Posted by on 20 Feb. 2019

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About the DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls

Location 6039 Fallsview Blvd, Niagara Falls, ON L2G3V6

Property Features

As a guest of DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls, you'll find a full-service spa, 2 indoor swimming pools, a spa tub, and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 4429 square feet (411 square meters) and includes a conference center. A children's pool, a fitness center, and a terrace are also featured at the family-friendly DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls. An area shuttle within 25 meters is available for a fee. Parking is available for a fee. A complete renovation of DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls was completed in January 2018. This Art Deco Niagara Falls hotel is smoke free.

  • 1 building
  • 224 guestrooms or units
  • 18 levels
  • 2 bars or lounges
  • 4429 sq ft of conference space
  • 411 sq m of conference space
  • Built in 2004
  • Dining venue
  • Coffee shop
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Train station: Niagara Falls, ON (XLV-Niagara Falls Train Station) (3.7 km / 2.3 mi)
  • Property shuttles: Area shuttle within 25 meters available for a surcharge
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls offers 224 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Niagara Falls hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Travel crib

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Buchanans Steak & Seafood - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Starbucks + Grab n Go - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.

Moose & Squirrel Bar - Onsite cocktail bar. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 11:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This hotel is 100% non-smoking, non-cannabis except for persons with a proven disability that use medical edible cannabis only. A CAD 250 cleaning fee applies with evidence of smoking and/or vaping.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 3
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 18 for adults, CAD 9 and CAD 11 for children (approximately)
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Fallsview Hilton Niagara Falls
  • DoubleTree Fallsview Resort Hilton Niagara Falls
  • Doubletree Fallsview Hotel By
  • Doubletree Fallsview Resort And Spa By Hilton - Niagara Falls
  • DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls Hotel

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.