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4.0 out of 5

"Super friendly staff. Clean rooms with comfortable beds. Real China and utensils for breakfast which we ate on the outdoor patio. The hotel had beaut ... " More

By a verified traveller on Fri 06 Sep 2019

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Hotel Description

3-star hotel near Shaw Festival Theatre

In Niagara-on-the-Lake

Within a 15-minute walk of this Old Town Historic District hotel, you'll find Two Mile Creek Conservation Area and Lake Ontario. Shaw Festival Theatre and Niagara River Gorge are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a terrace, and express check-out are also offered.

Free WiFi, comfy beds

The 26 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, room service, and TVs with cable channels.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$239* Per night/room 15 Aug. - 16 Aug.

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Colonel Butler Inn ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Best Western Colonel Butler Inn

Everyone (1)
4 out of 5
Super friendly staff. Clean rooms with comfortable beds. Real China and utensils for breakfast which we ate on the outdoor patio. The hotel had beautiful flowers and is located nicely in a super cute town.

Posted by on 6 Sep. 2019

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Comment from Hotel Management

17 Sep. 2019 by Kyle B.

Thank you so much for sharing a lovely review of your recent stay, I'm so pleased to read you had a great visit and enjoyed the little things we offer to make a stay memorable. I hope we'll get to see you again soon!

4 out of 5

Don't hesitate to book!

Pros: Free breakfast, Quiet
Room was comfortable, clean and roomy. We got the king rm with jacuzzi tub. Even it was clean enough for me to use. The management was very helpful and nice. Breakfast was generous and tasty. Very quiet, which we really appreciated. And it was a small BW with only abt 25 rooms. Centrally located within Niagara-on-the-Lake. We'll return again.

Posted by , from Kansas, USA on 14 May 2012

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About the Best Western Colonel Butler Inn

Location 278 Mary Street, Niagara-on-the-Lake, ON L0S1J0

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and a meeting room. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 969 square feet (90 square meters). A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Best Western Colonel Butler Inn. Self parking is free. This 3-star Niagara-on-the-Lake hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 3 levels
  • 969 sq ft of conference space
  • 90 sq m of conference space
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • 1 conference room
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Buffalo Niagara Intl. Airport (BUF) (66.2 km / 41.2 mi)
  • Parking: Free self parking

Room Amenities

Best Western Colonel Butler Inn offers 26 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Niagara-on-the-Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Butler's Bar - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 15 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • No elevators
  • Number of children who can stay free - 3
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50 per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Best Western Colonel Butler
  • Best Western Colonel Butler Inn
  • Best Western Colonel Butler Inn Niagara-on-the-Lake
  • Best Western Colonel Butler Niagara-on-the-Lake
  • Colonel Butler Inn
  • Best Western Colonel Butler Hotel Niagara-On-The-Lake
  • Best Western Niagara-On-The-Lake
  • Niagara-On-The-Lake Best Western
  • Colonel Butler Niagara On The
  • Best Western Colonel Butler Inn Hotel
  • Best Western Colonel Butler Inn Niagara-on-the-Lake
  • Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake

You should know

  • Up to 3 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.