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4.6 out of 5

"The grounds and rooms were beautiful. The staff was friendly and very attentive. We would definitely visit again! " More

By a verified traveller on Thu 20 Feb 2020

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Hotel Description

4-star beachfront property near Seven Mile Beach

Beachfront retreat

With a stay at this Negril property, you'll be within a 5-minute walk of Bloody Bay Beach and Bloody Bay. Seven Mile Beach and Kool Runnings Water Park are also within 2 miles (3 km).

All-inclusive

A private beach, 4 restaurants, and an outdoor pool are all featured at this smoke-free property. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and airport shuttle. Unwind with a drink at one of the 3 bars/lounges and enjoy the free buffet breakfast each morning.

Free WiFi, balconies

Featuring conveniences like refrigerators and coffee/tea makers, the 85 guestrooms also offer free WiFi and free minibar items. Other amenities include balconies, room service, and free bottled water.

Suite, 1 Bedroom (VIP Airport Fast Tracking)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Tree House, 1 King Bed (VIP Airport Fast Tracking)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sunset at the Palms Resort - Adults Only - All Inclusive ratings based on 33 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sunset at the Palms Resort - Adults Only - All Inclusive

Everyone (14) Couples (14) Family (1)
5 out of 5
The grounds and rooms were beautiful. The staff was friendly and very attentive. We would definitely visit again!

Posted by on 20 Feb. 2020

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Comment from Hotel Management

21 Feb. 2020 by Monika

Thanks for leaving us such a wonderful review! We are thrilled that you loved your experience and look forward to having you visit us again!

5 out of 5
Highly recommend!!! Great staff! Friendly and kind! Rooms and beach area is great!

Posted by on 31 Jan. 2020

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Comment from Hotel Management

3 Feb. 2020 by Monika

Thanks for the awesome review, William! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon!

5 out of 5

Posted by on 18 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by Monika

Thank you so much for taking the time to leave us this amazing review.

5 out of 5
We liked the rooms were all individual tree houses. Not one large building. Spread out in a beautiful tropical greenery. Everyone is friendly. The food is delicious and a wonderful beach right across the street. Very clean and safe. Will definitely be going back

Posted by on 12 Nov. 2019

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Comment from Hotel Management

12 Nov. 2019 by Monika

Thank you, for taking the time to share your experience. We are happy to hear that you enjoyed the food on property, that the staff made you feel at home and that you had a nice time during your stay with us. We appreciate your comments about your experience. Hope you come back to visit us again soon!

5 out of 5
Really cool smaller property with friendly staff thanks for the Beers Alex. Food was great and the grounds are beautiful. I would suggest 1 thing an onsite Atm for spending money.

Posted by on 10 Sep. 2019

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Comment from Hotel Management

11 Sep. 2019 by Monika

Thank you for such an amazing review! We're glad to hear that our staff helped make your stay more enjoyable. We'll pass along the kind words. We are thrilled that you loved your experience. Come back soon!

5 out of 5
We loved so many tings about this property, Mon. The staff is absolutely delightful, accommodating, friendly and in great abundance. If you need anything, they are right there. The food is outstanding! There is great variety and it is all delicious and fresh. My husband and I are vegan and there was vegan food easily available for us. The property is BEAUTIFUL! We loved sleeping in the “jungle” and hearing the tree frogs and crickets at night. The rooms were spacious and well air conditioned, bug free, with an outstanding balcony. We read there a few times when the afternoon rains came. Even though the walk across the street to the beach made us a bit apprehensive of booking the hotel at first, we didn’t mind the walk at all once we got there. It was actually “Park” like where you felt like you were on native land and not at a resort. It was very peaceful. One small problem, the phone didn’t work in our room so if we wanted room service or such we had to walk down to the lobby. We loved this resort and will be going back soon!!

Posted by on 10 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Carol

It sounds like you thoroughly enjoyed the Sensory Magic at Sunset at the Palms! We are addressing the phone challenges and they're sure to be working on your next visit! Hope to see you soon!

5 out of 5
The Property was very intimate and very peaceful. I loved the fact that we were surrounded by on the beautiful green tropical trees.

Posted by on 30 Jul. 2019

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Comment from Hotel Management

31 Jul. 2019 by Carol

We're so pleased that the natural tropical beauty of Sunset at the Palms was what you were looking for on you holiday. We hope to see you again soon!

5 out of 5
Very laid back. Small and really really cool. Staff was rad. People that stayed there were as cool as we had hoped. A very solid getaway from every day life!

Posted by , from Evergreen on 28 May 2019

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Comment from Hotel Management

31 May 2019 by Carol

Thanks J! Please come back and see us again when you need a getaway!

5 out of 5

Posted by on 13 Mar. 2019

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Comment from Hotel Management

2 Apr. 2019 by Carol

Thanks for your review. Come see us again!

5 out of 5

Posted by on 1 Jan. 2019

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Comment from Hotel Management

9 Jan. 2019 by Carol

Thanks for your great review! Come see us again!

About the Sunset at the Palms Resort - Adults Only - All Inclusive

Location Norman Manley Blvd, Negril, Westmoreland

All-inclusive Details

  • Kayaking included
  • Windsurfing included
  • Taxes included
  • Buffet and à la carte dining
  • Number à la carte or gourmet meals -
  • Airport transfers not included
  • Fitness facilities included
  • Premium food items not included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Aerobics classes/lessons included
  • Bartending classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities not accepted
  • Food and beverage restrictions apply
  • Surcharge for bottled wine
  • Minibar (all beverages included)
  • Room service during certain hours
  • Onsite live performances included
  • Snorkeling included

Property Features

Sunset at the Palms Resort - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Have fun in the sun at Sunset at the Palms Resort - Adults Only - All Inclusive with summer activities like snorkeling, scuba diving, and parasailing. Free breakfast is available daily. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a swim-up bar. WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a health club, and a spa tub. This 4-star Negril property is smoke free.

  • 1 floor
  • 85 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Towels for the beach
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Sir Donald Sangster Intl. Airport (MBJ) (70.9 km / 44.1 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Sunset at the Palms Resort - Adults Only - All Inclusive offers 85 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony
  • Stocked minibar (free)
  • In-room dining (limited hours)
  • Refrigerator
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10:00 AM.

Palm Grove - This buffet restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner.

Lotus Leaf - This restaurant specializes in fusion cuisine and serves dinner only. Reservations are required.

Palm Breeze Beach Grill - This beach brasserie specializes in Caribbean cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Chefs' Showcase - This theme restaurant specializes in local cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Blue Coffee Bar - Overlooking the pool, this café serves light fare only.

Room service (during limited hours) is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 45 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palms Sunset
  • Sunset Palms Negril
  • Sunset Palms Resort
  • Sunset Palms Resort All Inclusive
  • Sunset Palms Resort All Inclusive Negril
  • Sunset Palms Adults All Inclusive Negril
  • Sunset Palms Adults Inclusive
  • Sunset at the Palms Resort Adults Only All Inclusive
  • Sunset at the Palms Resort - Adults Only - All Inclusive Negril

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Globe
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.