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4.0 out of 5

"Did not like the fact that all the (included) water sports activities didn't exist (pedal boats) or needed improvements (kayaks could have/should have ... " More

By a verified traveller on Sat 11 May 2019

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Hotel Description

Adults-only beachfront property with 2 outdoor pools

On the beach

Your stay at this Negril property places you within a 10-minute walk of Bloody Bay and Hedonism II. Bloody Bay Beach and Booby Cay are also within half a mile (1 km).

All-inclusive

This all-inclusive property features a full-service spa, a nightclub, and 9 restaurants. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Enjoy the 2 outdoor pools and perks like free valet parking and free WiFi.

Soaking tubs, free WiFi

The 140 individually decorated guestrooms offer free WiFi and 24-hour room service. Flat-screen TVs come with cable channels, and other amenities include balconies and deep soaking bathtubs.

Luxury Junior Suite Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$485* Per night/room 2 Nov. - 3 Nov.

Luxury Presidential One Bedroom Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Presidential Ocean View One bedroom suite Diamond Club

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Junior Suite Swim Out

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Junior Suite Swim Out Diamond Club

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hideaway at Royalton Negril, An Autograph Collection All-Inclusive Resort - Adults Only ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hideaway at Royalton Negril, An Autograph Collection All-Inclusive Resort - Adults Only

Everyone (1) Couples (4)
2 out of 5
The hotel nice but they gotta clean the hot tub out they really unorganized I was supposed to have a Butler I didn’t meet him Until today’s I was about to leave mostly all the restaurant was closed they shoulda said all this before I booked

Posted by on 23 Feb. 2021

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Comment from Hotel Management

23 Feb. 2021 by Management Team

Dear Valued Guest, Thank you for choosing our resort and for taking the timeout to share your feedback with us. Please accept our sincerest apology for any inconsistent service you had received throughout your stay, your concerns were duly noted and shared with the Housekeeping Manager and the Food and Beverage Manager who will implement the necessary actions for improvement. We hope that you grant us another opportunity to host you again so that we can deliver an experience that will exceed your last. Regards, Hideaway Negril Management Team.

5 out of 5
Did not like the fact that all the (included) water sports activities didn't exist (pedal boats) or needed improvements (kayaks could have/should have had back (seat) backs to accommodate senior citizens. mini- para sail boats said they were included but we were told we had to pay a $40 fee for a lesson and then they were free! hardly free! snorkeling equipment was old and out-dated, leaked water into eye mask and nostrils.

Posted by on 11 May 2019

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5 out of 5
Beautiful resort, beaches were excellent and well maintained. Food was wonderful, staff very pleasant, grounds well cared for.

Posted by on 9 May 2019

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Comment from Hotel Management

9 May 2019 by Management Team

Dear Valued Guest, Thank you for choosing Hideaway at Royalton Negril for your recent vacation and taking time out to share your experience with us. We are delighted to view your comments highlighting our beautiful resort, excellent beaches, well-maintained property and the friendliness of our hosts. It was a pleasure hosting you and we hope to welcome you again for another memorable vacation experience. Regards, Royalton Negril Management Team.

5 out of 5
I would recommend this place to anyone. Service was top notch. Love the diamond club upgrade.

Posted by on 7 Mar. 2019

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Comment from Hotel Management

7 Mar. 2019 by Management Team

Dear Valued Guest, Thank you for choosing Royalton Negril for your recent vacation and taking the time out to share your experience with us. We appreciate your comments highlighting our incredible service and Diamond Club upgrade. It was a pleasure hosting you and we hope to welcome you again for another incredible vacation experience. Regards, Hideaway at Royalton Negril Management Team.

4 out of 5

Nice, but wantMore Jamaican vibe-Less Spring break

Pros: Everyone was very friendly. Quality of food in restaurants was very good, Zen hibachi was really good. The view at Ocean Point was excellent
Cons: Provide quick tour of whole hotel, describe restaurants, gym, salon, water sports, event location, other entertainment. Drinks too sweet, no diet soda
Location: No need to go to Rick's to see beautiful sunset, didn't see need to go off hotel, most places we were interested in took too much time out of day
It seemed the vast majority of entertainment was Top 40 / Pop related the afternoons outside of the Adults only was almost constant Top 40 & Pop music (this became more annoying as the week went on)... I would have hoped being in Jamaica that we would have a ton (not a lot, a ton) more reggae, steel drums caribbean music ... again very disappointed. There was very little to just listen to the waves. The availability of a sandy area in front of the Diamond Club adults only was sparse, thankfully there weren't many people looking for beach space. The "Cove" beach area in front was very beautiful (could offer a spot for shade though). The staff was really good, however at times too much ... This may just have been bad timing but every time in the afternoon after spending morning and afternoon at beach and we wanted to go back to the room (heaven knows there was no way to sleep on the beach) and "recharge" for the evening someone was knocking on the door. We had no idea where to go to find outdoor water activities (we could have asked, but this should have been part of check-in). The room was very good with a beautiful view. The balcony was private with decent chairs. Wish they would have told us about hotel credits and how they can be used ... big disappointment. Consider Diamond Club if not too costly upgrade. WiFi difficult in our room, but OK otherwise. If this hotel was the best price we'd go again easily, if others had the same cost no reason not to try another hotel

Posted by , from Northwest Ohio on 29 Apr. 2018

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Comment from Hotel Management

1 May 2018 by Hideaway at Royalton Negril

Dear Doug, Thank you for choosing our resort for your recent vacation and taking the time out to share your experience with us. Our team values your feedback as this information will allow us to improve the quality of our guests’ vacation experience. Thank you for highlighting in your comments the friendliness and service of our hosts, the excellence of our restaurant meals and the breath-taking view of the beautiful sunset. We sincerely apologize for the inconvenience encountered during your stay. Our team will use your concerns as areas of opportunities which the designated managers will implement necessary measures for improvement; this is not the typical guests’ experience we intended to deliver. It would certainly be the greatest pleasure to be given another opportunity in hosting you again, so that we can give you an experience that will surpass your last. Warmest Regards, Hideaway Negril Management Team.

3 out of 5

Very decent place

Moved us around, not ready for our reservation despite our late arrival. Gave us free upgrade of "diamond club" did not explain it so as we could properly utilize it. Hard to find beach or pool chairs, however staff happy to help you get seating where you want. Room electrical was blacking out most nights.

Posted by , from Ontario, Canada on 16 Feb. 2018

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Comment from Hotel Management

16 Feb. 2018 by Hideaway at Royalton Negril

Dear Matt, Thank you for choosing Hideaway at Royalton Negril for your recent vacation and taking the time to share your experience with us. Please accept our sincerest apology for the inconveniences you encountered during your stay, this is certainly not the typical guest experience. Your comments were noted and shared with the relevant managers who will be taking immediate action to address these areas opportunities. It is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last. Regards, Courtney Miller General Manager

About the Hideaway at Royalton Negril, An Autograph Collection All-Inclusive Resort - Adults Only

Location Norman Manley Boulevard, Negril, Hanover

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Hideaway at Royalton Negril, An Autograph Collection All-Inclusive Resort - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Hideaway at Royalton Negril, An Autograph Collection All-Inclusive Resort - Adults Only you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 9 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi and wired Internet. This all-inclusive property also offers an outdoor tennis court, a health club, and a garden. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Negril property.

  • 140 guestrooms or units
  • 9 dining venues
  • 9 bars or lounges
  • Built in 2017
  • Nightclub
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Hideaway at Royalton Negril, An Autograph Collection All-Inclusive Resort - Adults Only offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include desks. Beds feature premium bedding. Full-sized refrigerators/freezers and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and complimentary toiletries. This Negril property provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Sitting area
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator (full size)
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Ocean Point Bistro - This beachfront restaurant specializes in French cuisine and serves lunch and dinner.

Calypso - This restaurant specializes in Indian cuisine and serves lunch and dinner. Open daily.

Dorado Seafood and Grill - This seafood restaurant specializes in seafood and serves lunch and dinner. Open daily.

Gourmet Marche - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Gratzie Italian Trattoria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Massages
  • Minimum age to access spa is 18
  • Hot stone massage
  • Deep tissue massage
  • Reflexology
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Hotel Names

  • Hideaway Royalton Negril Hotel
  • Hideaway Royalton Negril
  • Hideaway Royalton Negril-Adults Hotel
  • Hideaway Royalton Negril Adults All Inclusive
  • Hideaway at Royalton Negril Adults Only
  • Hideaway at Royalton Negril Adults Only All Inclusive
  • Hiaway at Royalton Negril Adu
  • Hideaway at Royalton Negril Adults Only All Inclusive

You should know

  • This is an adults-only property and children 18 years old and younger aren't allowed.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.