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"Room was on the small side but was clean and comfy. The main building with the reception was nice and the staff was very welcoming. They had there a b ... " More

By a verified traveller on Wed 11 Dec 2019

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Hotel Description

Family-friendly 4-star resort with 10 outdoor pools

In Napa

Within 3 miles (5 km) of this Napa resort, you'll find Black Stallion Winery and Darioush Winery. Napa Valley Wine Train and Oxbow Public Market are also within 6 miles (10 km).

18-hole golf course

A golf course, a full-service spa, and 10 outdoor pools are all featured at this award-winning resort. Families will appreciate the children's pool and onsite laundry facilities. Enjoy the 10 outdoor tennis courts and perks like free valet parking and free WiFi.

Free WiFi, flat-screen TVs

In addition to flat-screen TVs with cable channels, the 355 guestrooms offer free WiFi and room service. Other amenities include premium bedding, rainfall showerheads, and coffee/tea makers.

Room, 1 Queen Bed (Mansion Estates Resort)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$270* Per night/room 7 Jun. - 8 Jun.

Suite, 1 Bedroom, Accessible (Mansion Estates)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom (Cottages)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom (Cottages)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms (Oak Creek)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed (Grove Resort)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Silverado Resort and Spa ratings based on 24 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Silverado Resort and Spa

Everyone (12) Couples (1) Family (2)
5 out of 5
Room was on the small side but was clean and comfy. The main building with the reception was nice and the staff was very welcoming. They had there a bar are and plenty of seating areas. Also the patio overlooking the gulf club was very nice. We stayed there at the time of the recent wildfires in October and the staff went above and beyond to accommodate us and provide extra attention to their guests. The catered dinner on the house was a very nice treat. We had a great weekend there.

Posted by on 11 Dec. 2019

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4 out of 5

Posted by on 28 Nov. 2019

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2 out of 5
The shower was avery slow flow and the heater,was very noisy. The food was good but very pricey. $5 for a cup of coffee? The staff was excellent and the rooms very clean. Despite a few problems, everything was well done. Roger O Callaghan

Posted by , from Danville, CA on 27 Nov. 2019

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Comment from Hotel Management

27 Nov. 2019 by General Manager

Dear Roger, Thank you for your review. Our showers are normally issue-free and we will take a look at your concerns moving forward. Nonetheless, we are delighted you enjoyed our welcoming team and clean setting. We want to earn your perfect rating, so we look forward to having you back in the future.

2 out of 5

Posted by on 5 Jul. 2019

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4 out of 5

Posted by on 26 Mar. 2019

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5 out of 5

Posted by on 27 Feb. 2019

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2 out of 5
Front lobby staff not welcoming, no interest in giving good service and make you feel as an appreciated guest Dust bunnies hanging from the ceiling in the room House keeping forgot to clean my room and all I got from front desk , sorry , when I asked what are you going to do about this , he said he was going to see if there was any house keeper around 4 pm !!! Nothing was done except I rcvd a plastic bag with damp towels , stated to be clean After I complained again , when we returned at 2230 pm There was time to fix the room from 730 pm to 2230 the front desk said he can take some off the price of stay Extremely poor trained staff in customer service

Posted by on 26 Dec. 2018

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5 out of 5
Excellant accomodations. Restaurant food is good, and the bar is great. Lots of amenities. The gym is very well equipped. We loved our stay.

Posted by on 23 Jun. 2018

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3 out of 5

5 stars if not for the first night lodging.

Pros: Almost everything. See narrative in my expieriences.
Cons: More care taken in the assignment of quest rooms, if there are known issues with other residents.
Location: Many fine restaurants, antique shops and the Napa Valley Wine Train, all within a thirty minute drive of the Resort.
A little background on the Silverado Resort and Spa. This facility is somewhat unique, in that it is part Country Club, part Resort and Spa, and part "Hotel". Some units are owner occupied and some booked to quests like myself. With that said; During our stay we were in two different rooms. The first night we were in Mansion Estates Junior Suite, the room type we originally reserved. Around 1030 P.M., my wife and I were awakened by the quests/owners/?? in the room adjacent to ours. We heard both male and female voices using profanity that would have embarrassed a sailor. In addition the walls would shake hard enough for the fixtures on the walls of our unit to rattle. Due to the nature of the profanity and what sounded like a physical altercation, I called Resort Security. The next morning, I spoke with the front desk and asked for a different room if the quests in the adjacent were staying another night. I was told they would not be leaving soon. We were relocated and upgraded to the Cottages. I have no idea why the Resort would room a quest adjacent to what, in my opinion, was a known issue. In fairness to the Resort, I was asked at check in if I wished to upgrade. Whether this was the usual practice of the Resort, or and attempt to advert a possible complaint of known issue. Other than the first nights incident, I enjoyed my stay, and would have given my stay a five star rating. Would I stay there again, yes. Would I stay in room 427, never.

Posted by on 17 Feb. 2018

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2 out of 5
Pros: The main grounds were nice and they had an amazing spa for use.
Cons: warm rooms before guest arrive. Check plumbing in the 600 wing of the hotel. Toilet issues.....
Location: wine tasting and spa and golf, we were there just for an event so we did not get out of the main grounds to explore.
I was sad that our room was just sub par. For Napa I expected a lot. The room was updated, clean, however the room it self was off the grounds, it was cold and dark in the room. Our heater was not working and we called the front desk. They came to fix it but, just the fact that it was not on for such a cold day made it hard to be in the room. Then our toilet was having issues flushing and I finally had to call them back out to come plunge it. It kept having issues and I wish we had a better room or would have been moved to a different room after all this. I loved the grounds maybe I will upgrade to a bigger room more $$ but I was still not very happy for Napa. I stayed in better Casinos in Nevada.

Posted by , from Roseville CA on 22 Jan. 2018

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About the Silverado Resort and Spa

Location 1600 Atlas Peak Road, Napa, CA 94558

Property Features

As a guest of Silverado Resort and Spa, you'll find a full-service spa, a golf course, and 10 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this resort measures 15000 square feet (1394 square meters) and includes conference space. A children's pool, a health club, and a spa tub are also featured at the family-friendly Silverado Resort and Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Napa resort.

  • 1 building
  • 355 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 1870
  • Dining venue
  • Bar by the pool
  • Coffee shop
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 10
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 10
  • Grocery/convenience store
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (98.7 km / 61.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Silverado Resort and Spa offers 355 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Napa resort provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

The Grill - This restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Spa Services

  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

The check-in location differs from the property location. To check in, go to Curbside check-in Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The check-in location differs from the property location. To check in, guests will need to go to Curbside check-in
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 75.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Guests who depart prior to the confirmed reservation end date will be charged the last night's room, tax and resort fee.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks and gloves, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us - Wyndham
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 30.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Internet access
  • In-room safe
  • In-room coffee
  • Parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 25 per person (approximately)
  • Airport shuttle fee per child: USD 30. (one-way), (up to 12 years old)
  • Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Silverado Resort
  • Silverado Resort Hotel
  • Silverado Resort Hotel Napa
  • Silverado Resort Napa
  • Silverado Napa
  • Silverado Resort And Spa Napa, Napa Valley, CA
  • Silverado Hotel Napa
  • Silverado Resort Spa
  • Silverado Resort and Spa Napa
  • Silverado Resort and Spa Resort
  • Silverado Resort and Spa Resort Napa

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Silverado Resort and Spa is listed in the 2016 Condé Nast Traveler Top 100 List.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.