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4.0 out of 5

"Isolated location but really great amenities - pools, free kayaking, paddle boards, bbq's etc. Beach is really not suitable for swimming - very rocky ... " More

By a verified traveller on Sun 18 Aug 2019

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Hotel Description

3.5-star beachfront hotel near Rathtrevor Beach Provincial Park

On the beach

A stay at this Regional District of Nanaimo hotel places you within 3 miles (5 km) of Rathtrevor Beach Provincial Park and 6 miles (10 km) of Parksville Beach. Paradise Fun Park is within 6 miles (10 km) and Little Qualicum Cheeseworks is within 9 miles (15 km).

Private beach, indoor pool

A private beach and a full-service spa are among this hotel's highlights. Enjoy the indoor pool and perks like free self parking and free WiFi. There's a fitness center on site, and laundry facilities and barbecue grills are also offered.

Fireplaces, free WiFi

Boasting fireplaces, the 187 guestrooms also offer free WiFi and kitchens. Balconies, flat-screen TVs, and refrigerators are also available. Limited housekeeping is available.

Standard Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
C$129* Per night/room 1 Sep. - 2 Sep.

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Craig Bay 1 Bedroom with sofa

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Creekside King 1 bedroom with sofa bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Creekside 2 Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 7 Max

Pacific Shores Resort & Spa ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pacific Shores Resort & Spa

Everyone (1)
5 out of 5
Found the suite roomy and very clean. Staff very friendly. Restaurant was good with very friendly staff. Fitness room more for strength training than cardio... elliptical machine, rower, or treadmill would be nice. Pool opens a little late for exercise before work

Posted by on 1 Apr. 2019

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Comment from Hotel Management

5 Apr. 2019 by Omar

Thank you for your stay , glad to hear you enjoyed and we appreciate your feedback !

3 out of 5
Isolated location but really great amenities - pools, free kayaking, paddle boards, bbq's etc. Beach is really not suitable for swimming - very rocky and full of sharp oyster shells. Great for hunting for sea life when tide is out. Restaurants are adequate but pricey for what you get in terms of quality. Not customer friendly. They have poor quality instant coffees available and free, but restaurants will not give you take out brewed coffee. If you want to swim and have sandy beach time,you have to pack up and drive into Parksville. 10 minutes away - 15 min when local road is closed - which it was. Management is not the least bit accommodating if your online booking is not what you have when you arrive. We were fine through travelocity,, but our travelling companies were not. (They used another site). They ended up with a king sized bed, twin pull - out for 2 adults and 3 kids (not what they booked) There were units that they booked available and were offered but for considerable additional price. NOT what was posted online. They did offer a thin foam mattress to jam into the room. I would NEVER trust this hotel without calling ahead to ensure that what you believe you have booked is what they are assigning you. They badmouthed ALL online booking and insisted that we should have called them directly. Our 6th trip to Parksville.... there is much better accommodation if you want to be on a swimmable beach. Would not stay here again.

Posted by on 18 Aug. 2019

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About the Pacific Shores Resort & Spa

Location 1600 Strougler Road, Nanoose Bay, BC V9P9B7

Property Features

Pacific Shores Resort & Spa offers its guests a full-service spa, a private beach, and an indoor pool. Public spaces have free WiFi. A spa tub, a fitness center, and a sauna are also featured at Pacific Shores Resort & Spa. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Nanoose Bay hotel.

  • 1 building
  • 187 guestrooms or units
  • 4 levels
  • Built in 2007
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • On private beach
  • Indoor pool
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Playground on site
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Nanaimo, BC (YCD) (46.1 km / 28.6 mi)
  • Parking: Free self parking

Room Amenities

Pacific Shores Resort & Spa offers 187 accommodations with fireplaces and complimentary bottled water. Rooms open to balconies. Flat-screen televisions are featured in guestrooms. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Nanoose Bay hotel provides complimentary wireless Internet access. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Fireplace
  • Private balcony
  • Flat-screen television
  • Refrigerator (full size)
  • Microwave
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Housekeeping (limited)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Connecting rooms available

Spa Services

  • Manicures and pedicures
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 19

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 10 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for dinner.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Creekside Suites Hotel Nanoose Bay
  • Creekside Suites Hotel
  • Creekside Suites Nanoose Bay
  • Creekside Suites @ Pacific Shores Hotel Nanoose Bay
  • Creekside Suites @ Pacific Shores Hotel
  • Creekside Suites @ Pacific Shores Nanoose Bay
  • Pacific Shores Resort Nanoose Bay
  • Pacific Shores Nanoose Bay
  • Hotel Pacific Shores Resort & Spa Nanoose Bay
  • Nanoose Bay Pacific Shores Resort & Spa Hotel
  • Hotel Pacific Shores Resort & Spa
  • Pacific Shores Resort & Spa Nanoose Bay
  • Creekside Suites @ Pacific Shores
  • Pacific Shores Resort
  • Creekside Suites
  • Pacific Shores
  • Pacific Shores Nanoose Bay
  • Pacific Shores & Spa Nanoose
  • Pacific Shores Resort & Spa Hotel
  • Pacific Shores Resort & Spa Nanoose Bay
  • Pacific Shores Resort & Spa Hotel Nanoose Bay

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.