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"We stayed at both the Best Western and Hospitality Inn in Port Alberni. The pool at the Hospitality Inn was better, but everything else was better at ... " More

By a verified traveller on Mon 10 Aug 2015

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Hotel Description

3.5-star hotel perfect for exploring Port Alberni

City center stay

You'll find Alberni Valley Multiplex Ice Skating Rink and Rollin Art Centre Gallery within 2 miles (3 km) of this hotel. Alberni Pacific Railway and Harbour Quay are also within 2 miles (3 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the business center and free Internet in public areas. A restaurant, a 24-hour front desk, and a terrace are also provided.

Free Internet, comfy beds

The 50 soundproofed guestrooms offer free WiFi and free wired Internet, as well as comfy beds. Other amenities include MP3 docks, refrigerators, and flat-screen TVs with digital channels.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$109* Per night/room 24 Jun. - 25 Jun.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hospitality Inn ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Hospitality Inn

Everyone (2)
1 out of 5

Not even REMOTELY a Full Service Hotel!

Stayed here for 3 Nights. Room condition was very dated , with Closet Door falling off the track when trying to open, among other gems....Cheap Plastic Cups in "minibar" ( if you can call that a Minibar ) TV Channels were by any hotel standard "Basic" . Every second channel seemed to be "not available" Staff seemed at best ' Dis-interested " NO FOOD AVAIL AT ALL! In this day and age ,and certainly at the rates that the Hospitality Inn charges, a proper "Hotel" should at the very least provide the guest with the ability to order room service and when listing and selling packages including Bfast , there is an assumption is that you can actually eat on site. Not the case with this place. When checking in , you are given a meal voucher for Smitty's Restaurant , which is a 10 min car ride away from the hotel!! I travel for a living and stay in Hotels all over the world , and to say that I was unimpressed by this place is an understatement! Particularly when paying full service Hotel rates in a small town like PA. Stay ANYWHERE ELSE when coming to visit Port Alberni. The new management of the H.I have taken being cheap to a whole new level!!

Posted by , from Hong Kong on 29 Jul. 2017

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3 out of 5

Nice, but the Best Western is better

We stayed at both the Best Western and Hospitality Inn in Port Alberni. The pool at the Hospitality Inn was better, but everything else was better at the Best Western.

Posted by on 10 Aug. 2015

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Comment from Hotel Management

28 Aug. 2015 by Guest Services

Thank you for choosing to stay with us. Happy to hear you enjoyed the pool!

5 out of 5

Great staff

We had a long drive and the staff were so welcoming. The restaurant was nice, i recommend the feature sheet, I had tasty scallops and my husband had a wonderful lamb dish. The bed was so comfortable; the front desk girl said the whole hotel got new beds this summer. We will defiantly be back.

Posted by on 13 Oct. 2006

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Comment from Hotel Management

12 Mar. 2015 by The Hospitality Inn

Thank you for staying with us and for taking the time to share your experience. It is great to hear that you enjoyed a wonderful meal and a relaxing night sleep. We hope to welcome you back in the future.

Property Features

There's a restaurant on site. WiFi and wired Internet are free in public spaces. You'll find a business center on site. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Hospitality Inn. Free self parking is available. This 3.5-star Port Alberni hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 2 levels
  • Dining venue
  • Business facilities
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator
  • Microwave
  • Free cribs/infant beds


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Free self parking , Free RV, bus, truck parking


  • Airport: Comox, BC (YQQ-Comox Valley) (111.5 km / 69.3 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hospitality Inn offers 50 accommodations with MP3 docking stations and complimentary newspapers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Port Alberni hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Hospitality Inn has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 10 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • No elevators
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 10 per pet, per night
  • Rollaway bed fee: CAD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hospitality Inn Port Alberni
  • Hospitality Port Alberni
  • Hospitality Inn
  • The Hospitality Inn
  • Hospitality Inn Hotel
  • Hospitality Inn Port Alberni
  • Hospitality Inn Hotel Port Alberni

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.