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4.5 out of 5

"The room was cold it took a long time to warm up . No slippers and bathrobes in the room " More

By a verified traveller on Tue 03 Dec 2019

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Hotel Description

4-star family-friendly hotel near Sainte-Catherine Street, connected to a shopping center

Central Montreal getaway

With a stay at this Ville-Marie hotel, you'll be steps from Complexe Desjardins and Sainte-Catherine Street. Museum of Contemporary Art and Place des Arts are also within half a mile (1 km).

Multiple dining options

This eco-friendly hotel includes 2 restaurants, an indoor pool, and a 24-hour health club. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. WiFi in public areas is free.

Free WiFi, comfy beds

The 595 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Free WiFi, cable TV, and room service are also available.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$169* Per night/room 13 Jun. - 14 Jun.

Presidential Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Vice Presidential)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Montreal ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Montreal

Everyone (2) Family (2)
3 out of 5
The room was cold it took a long time to warm up . No slippers and bathrobes in the room

Posted by on 3 Dec. 2019

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Comment from Hotel Management

12 Dec. 2019 by grhilton

Thank you for taking the time to share your feedback. I am sorry the room was cold. We willl ensure the standard room temperature of 22 degrees is observed by the housekeeping staff. Please note that slippers and bathrobes are provided on the Executive floors only.

5 out of 5
Location was very good and cinvenient to stores. Didnt really require getting in the rain

Posted by on 9 Oct. 2019

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Comment from Hotel Management

10 Oct. 2019 by grhilton

Thank you for taking the time to share your feedback. I am delighted you enjoyed your stay with us. We hope to have the pleasure of welcoming you again soon!

5 out of 5

Posted by on 12 Aug. 2019

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5 out of 5
Great location for exploring on foot. In the evening, outdoor entertainment and activities are right there. Don't skip Chocolat Favorits for the best dipped soft serve ice cream right around the corner. Nothing not to like!

Posted by on 29 Jul. 2019

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Comment from Hotel Management

31 Jul. 2019 by ginetter

Thank you for taking the time to share your experience and for the perfect score!, it means a lot to us. I am delighted to see that you enjoyed your stay with us and Chocolats Favoris! We look forward to welcoming you back soon.

About the DoubleTree by Hilton Montreal

Location 1255 Jeanne-Mance, Montreal, QC H5B1E5

Property Features

DoubleTree by Hilton Montreal offers its guests an indoor pool and a 24-hour health club. There are 2 restaurants on site, along with a grocery/convenience store. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 37700 square feet (3502 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly DoubleTree by Hilton Montreal. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Montreal hotel is smoke free.

  • 1 building
  • 595 guestrooms or units
  • 20 levels
  • 2 dining venues
  • 37700 sq ft of conference space
  • 3502 sq m of conference space
  • Built in 1976
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Montreal, QC (YUL-Pierre Elliott Trudeau Intl.) (20.5 km / 12.8 mi)
  • Train station: Montreal Central Station (1.5 km / 0.9 mi)
  • Metro station: Place des Arts Station (0.2 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Montreal offers 595 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Montreal hotel provides complimentary wireless Internet access. Cable television is provided. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:30 AM.

Saveur - This buffet restaurant serves breakfast only.

SIX Resto Lounge - This restaurant specializes in regional cuisine and serves dinner only. A children's menu is available. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Number of treatment rooms 2
  • Reflexology
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not accept Visa/MasterCard debit cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 30 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 100.00 per accommodation, per stay (maximum CAD 100 per stay)
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 34 lbs)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a smoke detector in each accommodation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car not required
  • Debit cards not accepted
  • Staffed front desk
  • Parking height restrictions apply
  • Debit cards
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CAD 25 for adults and CAD 12.50 for children (approximately)
  • Self parking fee: CAD 22 per night
  • Valet parking fee: CAD 32 per night (in/out privileges)
  • Pet fee: CAD 100.00 per accommodation, per stay (maximum CAD 100 per stay)
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per stay
  • Rollaway bed fee: CAD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Montreal
  • Hyatt Montreal Regency
  • Hyatt Regency Hotel Montreal
  • DoubleTree Hilton Montreal Hotel
  • Montreal Hyatt
  • Montreal Hyatt Regency
  • Montreal Regency Hyatt
  • Regency Hyatt Montreal
  • Regency Montreal
  • Hyatt Regency Montreal Hotel Montreal
  • Hyatt Regency Montreal Hotel
  • DoubleTree Hilton Montreal
  • Montreal Hyatt Regency
  • Hyatt Montreal
  • DoubleTree by Hilton Montreal Downtown
  • Hyatt Regency Montreal
  • DoubleTree by Hilton Montreal Hotel
  • DoubleTree by Hilton Montreal Montreal
  • DoubleTree by Hilton Montreal Hotel Montreal

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.