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"Room was clean. Thanks. Able to use their microwave when we inquired about it. " More

By a verified traveller on Tue 30 Jul 2019

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Hotel Description

3.5-star hotel in Saint-Laurent

Near the airport

With a stay at this Saint-Laurent hotel, you'll be within 2 miles (3 km) of Place Vertu Shopping Center and 6 miles (10 km) of Saint Joseph's Oratory. University of Montreal and Mount Royal Park are also within 6 miles (10 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, express check-in, and express check-out are also offered.

Free WiFi, refrigerators

The 222 soundproofed guestrooms offer free WiFi and room service. Other amenities include refrigerators, coffee/tea makers, and flat-screen TVs with satellite channels.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
C$117* Per night/room 24 Sep. - 25 Sep.

Suite, 1 King Bed, Non Smoking (With Separate Living)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking (Whirlpool with Separate Living)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Crowne Plaza Montreal Airport, an IHG Hotel ratings based on 5 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Crowne Plaza Montreal Airport, an IHG Hotel

Everyone (3)
2 out of 5
The only positive about location is the proximity to the airport, otherwise there is nothing around. complete industrial zone. Hotel needs renovations.

Posted by on 14 Mar. 2019

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4 out of 5
Room was clean. Thanks. Able to use their microwave when we inquired about it.

Posted by on 30 Jul. 2019

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Comment from Hotel Management

8 Aug. 2019 by mg

Thank you for taking your time to evaluate our property, all feedback is appreciated and we are happy to know you have enjoyed your stay with us. Thank you,

5 out of 5

Posted by on 30 Apr. 2019

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Comment from Hotel Management

18 Jun. 2019 by mg

Thank you for your review, we appreciate your feedback. We are happy to know you have enjoyed your stay with us as well as our facilities, we hope to see you again with us.

2 out of 5

hotel close to the hotel with airport shuttle 24 h

Pros: hotel was close to the airport with 24hrs. free shuttle service.
Cons: they can improve on the cleanliness of the hotel and improve the decor of the lobby and customer oriented training to some of the staffs.
Location: near by is the airport and that's it.
Hotel receptionist, young man on arrival wasn't curtious, customer friendly, asking stupid questions, lacks proper training. But later on all of the receptionist were excellent. Hotel elevators were dirty and wet. Hotel lacks proper decor

Posted by , from Texas on 11 Aug. 2015

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4 out of 5

Great hotel, great service and clean!

I booked this hotel a week ago. I was really impressed by their staff and high level of guest service.

Posted by , from Montreal, QC, Canada on 16 Sep. 2013

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About the Crowne Plaza Montreal Airport, an IHG Hotel

Location 6600 Cote De Liesse, Montreal, QC H4T 1E3

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Crowne Plaza Montreal Airport, an IHG Hotel. Self parking is free. This 3.5-star Montreal hotel is smoke free.

  • 1 building
  • 222 guestrooms or units
  • 9 levels
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Montreal Mont-Royal Station (6 km / 3.7 mi)
  • Parking: Free self parking

Room Amenities

Crowne Plaza Montreal Airport, an IHG Hotel offers 222 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:00 AM.

Restaurant Volare - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.

Bar Connexion - Onsite brasserie. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 3 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10.95 and CAD 25.00 for adults, CAD 10.95 and CAD 25.00 for children (approximately)
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Montreal Airport
  • Crowne Plaza Montreal Airport
  • Montreal Airport Crowne Plaza
  • Crowne Plaza Montreal
  • Crowne Plaza Montreal Airport Hotel
  • Crowne Plaza Montreal Airport
  • Crowne Plaza Montreal Airport, an IHG Hotel Hotel
  • Crowne Plaza Montreal Airport, an IHG Hotel Montreal
  • Crowne Plaza Montreal Airport, an IHG Hotel Hotel Montreal

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.