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4.5 out of 5

"Staff very friendly. Good breakfast. Great location. Only negative is the bed. Needs to be replaced. " More

By a verified traveller on Wed 12 Feb 2020

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Hotel Description

Hostal near Monteverde Cloud Forest Biological Reserve in Monteverde

In Monteverde

Stay at this Monteverde hostal and you'll be within half a mile (1 km) of Monteverde Orchid Garden and 2 miles (3 km) of Wildlife Refuge Monteverde. Children's Eternal Rain Forest Bajo del Tigre and Monteverde Butterfly Garden (Jardin de Mariposas) are also within 2 miles (3 km).

Restaurant

This hostal features a restaurant, free WiFi in public areas, and a garden. A picnic area, luggage storage, and concierge services are also on offer.

Free WiFi

Guestrooms offer free WiFi and showers.

Economy Quadruple Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$20* Per night/room 24 Apr. - 25 Apr.

Petite Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 3 Full Beds Maximum Occupancy 6 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Triple Shared Bath

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Pensión Santa Elena ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Pensión Santa Elena

Couples (1) Other (1)
5 out of 5
Staff very friendly. Good breakfast. Great location. Only negative is the bed. Needs to be replaced.

Posted by on 12 Feb. 2020

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Comment from Hotel Management

22 Feb. 2020 by Diego

Thank you for your feedback,we are going to check our beds and we will work on that. Pura Vida

4 out of 5

Fun and quirky!

Pros: The quirkiness.
Cons: Common area sinks and kitchen.
Location: Lots of bars and restaurants within walking distance. Many hiking and adventure opportunities available.
Very interesting stay. People from all over the world.

Posted by , from Chicago, IL on 8 Aug. 2015

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Property Features

There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Pensión Santa Elena also features tour/ticket assistance, a garden, and a picnic area. Smoking is allowed in designated areas at this Monteverde hostal.

  • 35 guestrooms or units
  • Dining venue
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Juan Santamaria Intl. Airport (SJO) (133.1 km / 82.7 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Pensión Santa Elena offers 35 accommodations. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.

  • Shower
  • Housekeeping (daily)

Food & Drink

Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open daily from 5:30 AM - 10:30 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 5:30 AM - 10:30 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 45 per person (one way)
  • Airport shuttle fee per child: USD 45 (one-way)
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pensión Santa Elena Hostel Monteverde
  • Pensión Santa Elena Monteverde
  • Pensión Santa Elena
  • Pensión Santa Elena Hostal Monteverde
  • Pensión Santa Elena Hostal
  • Pensión ta ena Montever
  • Pensión Santa Elena Hostal
  • Pensión Santa Elena Monteverde
  • Pensión Santa Elena Hostal Monteverde

You should know

  • Pensión Santa Elena offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Up to 2 children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.