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4.8 out of 5

"They made our stay the absolute best, with their friendly staff, good food and interesting line-up of shows and activities for their guests. I would d ... " More

By a verified traveller on Mon 11 Oct 2021

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Hotel Description

Adults-only beachfront property with 2 outdoor pools

On the beach

Within 3 miles (5 km) of this Falmouth property, you'll find Blue Waters Beach Club and Luminous Lagoon. Burwood Beach is within 3 miles (5 km) and Silver Sands Public Beach is within 9 miles (15 km).

All-inclusive

This all-inclusive property features a private beach, a full-service spa, and 11 restaurants. Spend a day at the beach snorkeling, or relax with sun loungers and beach umbrellas. Enjoy the 2 outdoor pools and perks like free buffet breakfast and free WiFi.

Jetted tubs, free WiFi

The 315 individually decorated guestrooms offer free WiFi and 24-hour room service. Flat-screen TVs come with satellite channels, and other amenities include balconies and jetted bathtubs.

Junior Suite Run of the House + Free On Site Covid-19 Test

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$600* Per night/room 18 Oct. - 19 Oct.

Excellence Club Junior Suite With Private Pool + 20% OFF SPA

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Club Honeymoon Rooftop Terrace Suite Plunge Pool

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Club Junior Suite With Private Pool + Free On Site Covid-19 Test

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Excellence Oyster Bay - Adults Only All Inclusive ratings based on 16 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Excellence Oyster Bay - Adults Only All Inclusive

Everyone (3) Couples (8) Family (5)
5 out of 5
They made our stay the absolute best, with their friendly staff, good food and interesting line-up of shows and activities for their guests. I would definitely the coming back.

Posted by on 11 Oct. 2021

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Comment from Hotel Management

11 Oct. 2021 by The Excellence Collection

Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, keep our grounds and facilities immaculate and well maintained, deliver joy through our shows and entertainment activities, and the outstanding service provided by our lovely colleagues in order to exceed your expectations. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

5 out of 5
Loved the room and the private pool Didn't like the missing food items

Posted by on 7 Sep. 2021

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Comment from Hotel Management

10 Sep. 2021 by The Excellence Collection

Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. Also, thank you for adding very generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. The staff members are one of the core pillars of our resort to offer an unforgettable guest experience, and their attitude is intended to exceed the expectations of all our guests and provide them with a service as personalized as possible. In addition, the food area is an important aspect we consider and that’s why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway, we did not seem to blow you away with delicious food and beverages in every meal at some restaurants. Therefore, we can assure you that your constructive criticism has been taken by our team in order to keep standards and ensure your satisfaction.restaurants. Greetings from The Excellence Collection.

5 out of 5
I had so much fun overall, the silent party was great, the games at the pool was phenomenal, thanks to Kenny and the rest. The staff we friendly, Shakira, Nardya, Dwaine, Gerard, and many others. Will definitely be back.

Posted by on 27 Jul. 2021

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Comment from Hotel Management

27 Jul. 2021 by The Excellence Collection

Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, keep our grounds and facilities immaculate and well maintained, deliver joy through our shows and entertainment activities, and provide you with excellent service in order to exceed your expectations. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

5 out of 5
The private beach was beautiful and peaceful. The whole property was beautiful and the staff was helpful and kind.

Posted by on 11 Jul. 2021

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Comment from Hotel Management

13 Jul. 2021 by The Excellence Collection

Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. It is our pleasure to read that the outstanding service provided by our lovely colleagues, our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. Our commitment is to make every guest experience as exceptional and unique as it can be. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

5 out of 5
I liked everything it was a great vacation

Posted by on 29 Jun. 2021

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Comment from Hotel Management

29 Jun. 2021 by The Excellence Collection

Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, keep our grounds and facilities immaculate and well maintained, deliver joy through our shows and entertainment activities, and provide you with excellent service in order to exceed your expectations. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

5 out of 5
The property is amazingly beautiful with a unique mix of mangrove and white sand beach. The staff is accommodative and friendly and the dining options awesome.

Posted by on 1 Jun. 2021

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Comment from Hotel Management

1 Jun. 2021 by The Excellence Collection

Thank you for choosing Excellence Oyster Bay as the host of your Caribbean holiday and for taking your valued time to share your review. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, keep our grounds and facilities immaculate and well maintained, deliver joy through our shows and entertainment activities, and provide you with excellent service in order to exceed your expectations. Please know that it would be a pleasure to welcome you back to the hotel! Greetings from The Excellence Collection.

4 out of 5
Beautiful hotel friendly staff enjoyed the vacation

Posted by on 16 Sep. 2019

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Comment from Hotel Management

21 Oct. 2019 by Mario

Good Evening and Thank you for the feedback. Looking forward to hosting you again.

5 out of 5

Posted by on 11 Sep. 2019

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4 out of 5
The front desk staff are bar none. The food at the Lobster House restaurant -(dinner) was fabulous waitress Annmarie was very skilled, beautiful smile, very attentive. However, the Lobster House wasn't open daily for dinner. All other restaurants were terrible, cold food at essentially every restaurant --it is pretty bad -when you mess up chicken wings... Multiple days we left the resort to get food... The Chill Out Restaurant Best Fresh Red Snapper locally caught prepared fresh, you choose your fresh caught fish/shrimp/lobster. Thank God for our Taxi Driver-Tour Guide Johnny Bravo we hired at the airport he was fabulous and saved our trip. If it wasn't for the kind and attentive staff this place would be in trouble. The bartenders at the Sol Bar -- Lindon, Michael made you feel like it was all about you, they are Wonderful! Kenny and the activity team did their best to entertain you with very limited resources. Great Job Kenny and crew!! Oswaldo - at the Martini Bar Rocked! In closing this is a very beautiful, clean resort, with essentially no activities, it is 30 minutes or greater to outside activities (and believe me after staying here a few days you will want to do outside activities) the place should be geared towards the elderly population, perhaps they should coin it Seniors Adult Only Exclusive Resort.

Posted by on 21 Aug. 2019

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5 out of 5
Beautiful property. Private pool room was fabulous! Staff went above and beyond to make our trip wonderful. Clear, beautiful water. Would absolutely return to this property.

Posted by , from Chattanooga, TN on 28 Jul. 2019

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About the Excellence Oyster Bay - Adults Only All Inclusive

Location Peninsula Oyster Bay, Falmouth,

All-inclusive Details

  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium or imported alcoholic beverages
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • All land activities, and recreational facilities and equipment included
  • Kayaking included
  • 24-hour room service
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Soccer (football) included
  • Bicycling included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Language classes/lessons included
  • Cooking classes/lessons included
  • Onsite live performances included
  • Theme parties included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • All meals served buffet-style
  • Buffet and à la carte dining
  • Water fitness classes/lessons included
  • All available beverages included
  • Scuba diving lessons not included
  • Sailboats not included
  • Onsite entertainment and activities included
  • Local beverages and soft drinks only

Property Features

Excellence Oyster Bay - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Excellence Oyster Bay - Adults Only All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 11 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 10 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a sauna, a fitness center, and a garden. This 5-star Falmouth property is smoke free.

  • 315 guestrooms or units
  • 3 levels
  • 11 dining venues
  • 3 bars by the pool
  • 10 bars or lounges
  • Built in 2018
  • Buffet breakfast (free)
  • Coffee shop
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Excellence Oyster Bay - Adults Only All Inclusive offers 315 accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Falmouth property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Sitting area
  • Jetted tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Toothbrush and toothpaste

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11 AM.

Chez Isabelle - Overlooking the ocean, this fine-dining restaurant specializes in French cuisine and serves dinner only.

The Grill - Overlooking the ocean, this steakhouse serves dinner only. Open daily.

Spice - Overlooking the ocean, this fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.

The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.

The Lobster House - This fine-dining restaurant specializes in seafood and serves breakfast, lunch, and dinner. Open select days.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 13
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Thai massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property offers health screenings for COVID-19 on site for a surcharge. Fees are waived for bookings of 3 nights or more through October 31, 2021 (restrictions apply). Guests should contact the front desk upon arrival to schedule departure health screenings.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines COVID-19 Health Protocol (Jamaica)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Reservations are required for onsite COVID-19 testing

Hotel Names

  • Excellence Oyster Bay Adults All-Inclusive Falmouth
  • Excellence Oyster Bay Adults All-Inclusive
  • Excellence Oyster Adults Incl
  • Excellence Oyster Bay Adults Only All Inclusive
  • Excellence Oyster Bay - Adults Only All Inclusive Falmouth

You should know

  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.