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4.7 out of 5

"Excellent in every aspect. Check in was fast room was clean and very nice. " More

By a verified traveller on Mon 02 Mar 2020

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Hotel Description

4.5-star luxury hotel near Dieppe City Hall

City center stay

You'll find Dieppe City Hall and Dieppe Arts and Culture Centre within 2 miles (3 km) of this hotel. Avenir Centre and University of Moncton are also within 3 miles (5 km).

Renovated in 2018

This hotel features a 24-hour fitness center and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 103 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Free weekday newspapers, free local calls, and hair dryers are also available.

Room, 2 Queen Beds, Non Smoking, View (Street View)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
C$122* Per night/room 30 Nov. - 1 Dec.

Deluxe Room, 1 King Bed, Non Smoking, View (Street View, Upper Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Royal Suite, 1 King Bed, Non Smoking, Tower (One-Bedroom, Upper Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking, Tower (One Bedroom)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Street View)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking, River View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Chateau Moncton Trademark Collection by Wyndham ratings based on 10 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Chateau Moncton Trademark Collection by Wyndham

Everyone (4) Couples (4) Family (3)
5 out of 5
Excellent in every aspect. Check in was fast room was clean and very nice.

Posted by on 2 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by Management

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

4 out of 5
Breakfast was great, good location ,close to everything .i would for sure stay here again

Posted by on 25 Nov. 2019

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Comment from Hotel Management

3 Dec. 2019 by Management

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards,

4 out of 5
It was spotlessly clean. Breakfast was a nice selection but very busy so there were no available tables. I asked a staff member if it was ok to sit on the close by couches to which she responded “yes, as long as you don’t get anything on them!”. To her credit, she was really trying to help people out and clear tables quickly etc... she did not have an easy task.

Posted by on 18 Nov. 2019

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Comment from Hotel Management

22 Nov. 2019 by Management

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards,

5 out of 5
Beautiful location and hotel. Their prices are higher than most other hotels which is too bad.

Posted by on 24 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by Management

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5 out of 5
Close to everything. Nice rooms. Good service. Would stay there again.

Posted by on 31 Jul. 2019

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Comment from Hotel Management

31 Jul. 2019 by Management

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

5 out of 5

Posted by on 14 Jul. 2019

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Comment from Hotel Management

15 Jul. 2019 by Management

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards,

5 out of 5

Posted by on 24 Mar. 2019

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5 out of 5

Posted by on 24 Mar. 2019

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4 out of 5

Posted by on 28 Dec. 2019

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Comment from Hotel Management

8 Jan. 2020 by Management

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards,

5 out of 5
There should be ice available on every floor. Shower is fantastic

Posted by on 20 Oct. 2019

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Comment from Hotel Management

24 Oct. 2019 by Management

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

About the Chateau Moncton Trademark Collection by Wyndham

Location 100 Main St, Moncton, NB E1C1B9

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 1206 square feet (112 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the luxury Chateau Moncton Trademark Collection by Wyndham. Free self parking is available. A complete renovation of Chateau Moncton Trademark Collection by Wyndham was completed in March 2018. This 4.5-star Moncton hotel is smoke free.

  • 103 guestrooms or units
  • 5 levels
  • 1206 sq ft of conference space
  • 112 sq m of conference space
  • To-go breakfast (free)
  • Bar or lounge
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Moncton, NB (YQM-Greater Moncton Intl.) (7.6 km / 4.7 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Chateau Moncton Trademark Collection by Wyndham offers 103 accommodations with coffee/tea makers and complimentary weekday newspapers. 42-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. This Moncton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 10:00 AM.

Rossano Italian Grill - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Le Galion - Onsite cocktail bar.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 between bookings.The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • 3.5 percent tourism fee will be charged

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Chateau Moncton Hotel
  • Chateau Moncton
  • Chateau Hotel Moncton
  • Chateau Moncton Hotel Moncton
  • Chateau Moncton New Brunswick
  • Chateau Moncton Trademark Collection Wyndham Hotel
  • Chateau Trademark Collection Wyndham Hotel
  • Chateau Moncton Trademark Collection Wyndham
  • Chateau Trademark Collection Wyndham
  • Chateau Moncton Suites an Ascend Hotel Collection Member
  • Chateau Tramark Collection Wy
  • Chateau Moncton Trademark Collection by Wyndham Hotel
  • Chateau Moncton Trademark Collection by Wyndham Moncton
  • Chateau Moncton Trademark Collection by Wyndham Hotel Moncton

National Rating

This property has received its official star rating from Canada Select.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.