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Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet Friendly
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationBAPS Shri Swaminarayan Mandir4 min drive
    Popular LocationSanta Clara Convention Center9 min drive
    Popular LocationLevi's Stadium9 min drive
    AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)14 min drive

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    About this area

    Milpitas

    Located in Milpitas, Crowne Plaza San Jose-Silicon Valley is near the airport and near a metro station. Shoreline Amphitheatre and San Jose Museum of Art are cultural highlights, and travelers looking to shop may want to visit Great Mall of the Bay Area and Westfield Valley Fair Shopping Mall. Looking to enjoy an event or a game while in town? See what's going on at Levi's Stadium. Spend some time exploring the area's activities, including golfing. Our guests appreciate the hotel's quiet location.
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    Popular Location

    What's nearby

    • BAPS Shri Swaminarayan Mandir - 4 min drive
    • Santa Clara Convention Center - 9 min drive
    • Levi's Stadium - 9 min drive
    • Spring Valley Golf Course - 9 min drive
    • California's Great America - 17 min drive

    Getting around

    • Santa Clara Great America Station - 7 min drive
    • I-880 Station - 15 min walk
    • AirportNorman Y. Mineta San Jose Intl. Airport (SJC) - 14 min drive

    Restaurants

    • Sevens Bar and Grill – Restaurant with a bar offering American cuisine. Serves breakfast, lunch, and dinner, happy hour available.

    About this property

    Crowne Plaza San Jose-Silicon Valley

    This smoke-free hotel features a restaurant, an outdoor pool, and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a spa tub, and a business center. All 304 rooms offer free WiFi, iPod docks, and LCD TVs with digital channels. Room service, coffee makers, and free newspapers are among the other amenities available to guests.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    Property is disinfected with electrostatic spray
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Follows standard sanitization guidelines of Clean Promise (IHG)
    Follows industry sanitization guidelines of SafeStay (AHLA - USA)

    Social distancing

    Contactless check-in and check-out
    Cashless transactions are available for all charges at the property
    Protective shields in place at main contact areas
    Social distancing measures in place
    Contactless room service is available

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Temperature checks available for guests
    Masks and gloves available
    Masks are required at the property
    Hand sanitizer provided
    Enhanced food service safety measures are in place
    Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
    Reservations are required for the use of certain onsite facilities
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Electric car charging station
    • Free roundtrip airport shuttle from 5:30 AM - 10:30 PM
    • Airport shuttle on request
    • Free area shuttle up to 5 miles

    Food and drink

    • Buffet breakfast available for a fee daily 6 AM–10 AM: USD 20 per person
    • 1 restaurant
    • 1 bar
    • Room service available

    Things to do

    • Fitness center
    • Outdoor pool
    • Spa tub

    Family friendly

    • Dry cleaning service
    • Free area shuttle
    • Free cribs/infant beds
    • Laundry facilities
    • Microwave (on request)
    • Outdoor pool
    • Refrigerator (on request)
    • Rollaway/extra beds (surcharge)

    Conveniences

    • ATM/banking services
    • Ballroom
    • Banquet hall
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Multilingual staff
    • Porter/bellhop

    Languages spoken

    • English
    • Spanish

    Business services

    • 7 meeting rooms
    • Business center
    • Conference space

    Outdoors

    • Pool sun loungers
    • Pool umbrellas
    • Terrace

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • Braille signage
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Free cribs/infant beds
    • Linens
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Bathtub or shower
    • Free toiletries
    • Hair dryer
    • Towels

    Entertainment

    • 42-inch LCD TV
    • Digital channels
    • iPod dock

    Food and drink

    • Coffee/tea maker
    • Microwave (on request)
    • Refrigerator (on request)

    More

    • Connecting rooms available
    • Desk
    • Free local calls
    • Free newspapers
    • Iron/ironing board
    • Phone
    • Safe

    Policies

    Check-in

    Check-in from 3 PM - 1:00 AM
    Express check-in

    Check-out

    Check-out before noon

    Special check-in instructions

    Front desk staff will greet guests on arrival
    For more details, please contact the property using the information on the booking confirmation
    Airport shuttle service is available on request from 5:30 AM to 10:30 PM
    Fees may apply; contact the property in advance to make arrangements
    This property offers a complimentary area shuttle within a 5-mile radius of the property (subject to availability).

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of USD 25 per night
    Dogs and cats only
    2 per room (up to 50 lbs)
    Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

    Children and extra beds

    Children are welcome
    Kids stay free! Children stay free when using existing bedding
    Rollaway/extra beds are available for USD 10.0 per stay
    Free cribs (infant beds)

    Property payment types

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Fee for buffet breakfast: USD 20 per person (approximately)
    • Pet fee: USD 25 per night
    • Service animals are exempt from fees
    • Refrigerator fee: USD 20 per night
    • In-room microwave fee: USD 20 per night
    • Rollaway bed fee: USD 10.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    This property offers transfers from the airport; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
    Only registered guests are allowed in the guestrooms
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
    4.3
    Excellent
    891 reviews
    5 - Excellent
    426
    4 - Good
    336
    3 - Okay
    83
    2 - Poor
    27
    1 - Terrible
    19

    4.5/5

    Cleanliness

    4.3/5

    Staff & service

    4.2/5

    Amenities

    4.4/5

    Property conditions & facilities

    2/5 Poor

    Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
    Sad face IconDisliked: Staff & service
    Inconsistent regulations and security
    The hotel seemed empty but the people monitoring masks were not consistent and was confusing. I had to sign documents about COVID and signed away all liability. We stayed in 3 other hotels on this trip and this was the only one that made us do this. There was no security when needed. People partied all night on our floor keeping us up.
    Stayed 1 night in Sep 2020

    4/5 Good

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 2 nights in Sep 2020

    5/5 Excellent

    Stayed 1 night in Sep 2020

    5/5 Excellent

    Travelled with group
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Very Comfortable and Clean
    I was in Milpitas for a friends get together. It's in a great location. Nice and quiet. The hotel is very clean, you know the sheets were deeply washed. Open and free parking. Staff is nice and helpful. The only thing I was not happy about, was the shower. Very low pressure water flow (for me) might be good enough for others and the hot water was not hot enough for me. Overall, I really enjoyed staying here. It gave me the comfort that I needed after a long drive and an all night get together.
    Stayed 2 nights in Sep 2020

    4/5 Good

    Stayed 1 night in Sep 2020

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