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Premium bedding, minibar, in-room safe, individually furnished
View from Room
Premium bedding, minibar, in-room safe, individually furnished

Guest reviews

4.4 out of 5 Excellent
153 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Pet Friendly
Air conditioning
Parking Available
Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationCastello Sforzesco5 min walk
Popular LocationTeatro alla Scala6 min walk
Popular LocationGalleria Vittorio Emanuele II8 min walk
AirportMilan (LIN-Linate)13 min drive

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    About this area

    Milan

    Located in Milan's Milan Centre neighborhood, Palazzo Segreti is in the city center and near the airport. Piccolo Teatro Grassi and Teatro Dal Verme are cultural highlights, and some of the area's notable landmarks include Piazza Cordusio and Piazza del Duomo. Check out an event or a game at San Siro Stadium, and consider making time for Leonardo da Vinci Museum of Science and Technology, a top attraction not to be missed. Our guests appreciate the hotel's central location.
    View in a map
    Popular Location

    What's nearby

    • Castello Sforzesco - 5 min walk
    • Teatro alla Scala - 6 min walk
    • Milan City Hall - 7 min walk
    • Galleria Vittorio Emanuele II - 8 min walk
    • Piazza del Duomo - 8 min walk

    Getting around

    • Cairoli Station - 2 min walk
    • Milan Cadorna Nord Station - 8 min walk
    • AirportLinate Airport (LIN) - 13 min drive

    About this property

    Palazzo Segreti

    Along with a bar/lounge, this smoke-free hotel has a coffee shop/café and self parking. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a meeting room, and concierge services are onsite. All 18 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Follows regional sanitization guidelines of Safe Hospitality National Protocol (Italy)

    Social distancing

    Guest rooms kept vacant for 72 hours between stays
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Temperature checks available for guests
    Masks and gloves available
    Hand sanitizer provided
    Individually-wrapped food options available for breakfast and through room service
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: EUR 38 per night
    • 24-hour roundtrip airport shuttle (surcharge)
    • Area shuttle (surcharge)

    Food and drink

    • Free buffet breakfast available 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
    • 1 coffee shop/café
    • 1 bar
    • Free daily reception
    • Coffee/tea in common area(s)

    Family friendly

    • Cribs/infant beds (surcharge)
    • Dry cleaning service
    • Rollaway/extra beds (surcharge)
    • Soundproofed rooms

    Conveniences

    • Elevator
    • Free newspapers in lobby

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop

    Languages spoken

    • English
    • French
    • Italian
    • Portuguese
    • Spanish

    Business services

    • 1 meeting room

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning (climate-controlled)
    • Cribs/infant beds (surcharge)
    • Premium bedding
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Bathrobes
    • Bidet
    • Designer toiletries
    • Hair dryer
    • Rainfall showerhead

    Entertainment

    • 15-inch TV
    • Premium channels
    • Satellite channels

    Food and drink

    • Minibar

    More

    • Individually furnished
    • Safe
    • Slippers
    • Soundproofing

    Policies

    Check-in

    Check-in from 3:00 PM - midnight
    Minimum check-in age - 18

    Check-out

    Check-out before noon

    Special check-in instructions

    This property doesn't offer after-hours check-in
    Front desk staff will greet guests on arrival
    24-hour airport shuttle service is available
    Fees may apply; contact the property in advance to make arrangements

    Renovations and closures

    The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
    • Dining venue(s)

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of EUR 30 per pet, per stay
    Dogs and cats only
    1 per room
    Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are available for EUR 50.0 per night
    Cribs (infant beds) are available for EUR 30.0 per night

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 18 years of age.

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Airport shuttle fee: EUR 110 per vehicle (one way)
    • Self parking fee: EUR 38 per night
    • Pet fee: EUR 30 per pet, per stay
    • Crib (infant bed) fee: EUR 30.0 per night
    • Rollaway bed fee: EUR 50.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

    We should mention

    All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
    Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
    This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
    This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
    4.4
    Excellent
    153 reviews
    5 - Excellent
    86
    4 - Good
    48
    3 - Okay
    15
    2 - Poor
    3
    1 - Terrible
    1

    4.6/5

    Cleanliness

    4.6/5

    Staff & service

    3.8/5

    Amenities

    4.4/5

    Property conditions & facilities

    3/5 Okay

    no bathroom doors?????
    i dont leave a lot of comments about our hotel stays but felt the need to do so for this place. first when we arrived the site said 24 check in and we emailed them to let them know we would be there around noon but got no response about check in or any help on parking. when we arrived we were told the website was wrong and we would have to wait for our room. they guided us toward a parking garage that was further away then one we found close to the hotel after we had parked. when we got in the room there was no proper door for the bathroom and it was separated by a glass door. there was no light in the shower and the room was a bit unkempt for a new guests arrival. i asked the front desk about this and they said the light would come on once the shower turned on which was not the case. two of the three nights there the wifi did not work. i cant say it was all bad as the location was near everything but i would say this was more of a 2 to 3 star hotel and not a 4 star
    Stayed 3 nights in Jan 2020

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Jan 2020

    4/5 Good

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
    Stayed 1 night in Dec 2019

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 2 nights in Nov 2019

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Nov 2019