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Galeria Plaza Reforma

4-star property
Hamburgo 195 Col Juarez, Mexico City, 1-855-887-0424
4.6 out of 5
Exceptional!
See all 11 travelocity Reviews

"convenient location, quiet and clean environment, fridently and efficient services from all staff. " More

By a verified traveller on Mon 02 Jan 2023

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Hotel Description

4-star eco-certified hotel near The Angel of Independence Monument

Central Mexico City getaway

Within a 10-minute walk of this Zona Rosa hotel, you'll find The Angel of Independence Monument and U.S. Embassy. Reforma 222 and Torre Mayor are also within half a mile (1 km).

Multiple dining options

This eco-certified hotel includes 2 restaurants, an outdoor pool, and a gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. You'll appreciate the a rooftop terrace, bar/lounge, and laundry facilities.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CA $129* Per night/room 21 Oct. - 22 Oct.

Brisas Business Club 2 beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Privilige 1 King bed room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Privilige 2 Double Beds Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Brisas Business Club

Bed Count 1 King Bed Maximum Occupancy 2 Max

Galeria Plaza Reforma ratings based on 11 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Galeria Plaza Reforma

Everyone (4) Couples (1) Family (2)
5 out of 5

Posted by on 16 Jul. 2023

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Comment from Hotel Management

8 Aug. 2023 by RLeon

Thank you very much for your kind review! We are glad to know your stay has been pleasant and look forward to welcoming you again in a near future. Thank you for your visit!Cordially,Rafael González A.General Manager

1 out of 5

Posted by on 10 May 2023

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Comment from Hotel Management

11 May 2023 by RLeon

Por favor acepte nuestras sinceras disculpas por no haber cumplido con su experiencia de estancia. La retroalimentación que comparte con nosotros es altamente apreciada para medir nuestro desempeño y mejorar nuestros procesos. Le aseguramos que utilizaremos esta información para mejorar la experiencia de estancia de nuestros huéspedes, por favor confíe en nuestro compromiso de mejora.Esperamos tener una nueva oportunidad de servirle en el futuro y que pueda constatar de primera mano que podemos hacerlo mejor. Le reiteramos nuestras disculpas y agradecemos su estancia con nosotros.Sinceramente,Rafael González A.Gerente General

5 out of 5
convenient location, quiet and clean environment, fridently and efficient services from all staff.

Posted by on 2 Jan. 2023

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Comment from Hotel Management

9 Jan. 2023 by RLeon

Thank you very much for your kind review! We are glad to know your stay has been pleasant and look forward to welcoming you again in a near future. Thank you for your visit!Cordially,Rubén Rosales Del ValleGeneral Manager

5 out of 5
Very nice and safe area. Hotel rooms are good, can use some updating, but are not bad at all specially for the price. Very nice and friendly staff.

Posted by on 17 Nov. 2022

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Comment from Hotel Management

17 Nov. 2022 by RLeon

Thank you very much dear guest for sharing your thoughts with us. Your feedback is highly appreciated in order to measure our performance and improve our processes. We appreciate your preference and look forward to serving you again in the future. Thank you for your visit.

5 out of 5

Posted by on 27 Jul. 2022

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5 out of 5

Posted by on 27 Nov. 2021

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5 out of 5
This hotel is ideally located in the center of the everything! Tons of restaurants and cafés to grab a bite to eat. Bars down the street a variety to hang aroubd and have a drink or 2. Rooms were extremely clean, and the beds were very comfortable.

Posted by , from Rahway on 23 Sep. 2021

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Comment from Hotel Management

28 Sep. 2021 by Rafael L

Thank you for your kind review dear guest! We appreciate your preference and look forward to welcoming you again soon.

5 out of 5
Excelente hotel, el personal muy amable, las atenciones increíbles, muy limpio, la comida deliciosa, fue una gran experiencia.

Posted by on 15 Jul. 2021

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Comment from Hotel Management

16 Jul. 2021 by Rafael L

Muchas gracias por sus amables palabras estimado huésped, nos animan a seguir dando nuestro mejor servicio y esperamos tener el gusto de servirle de nuevo pronto!

5 out of 5
Amazing service, wonderful people trying to please you and make that your staying can be the best it can be. Berthing was perfect and I can not be more thankful with all the staff in the hotel .

Posted by on 25 Jun. 2021

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Comment from Hotel Management

29 Jun. 2021 by Rafael L

We deeply appreciate your kind words dear guest! It is truly rewarding to know your stay has been such as pleasant It has been our pleasure to serve you and look forward to welcome you again soon!

5 out of 5
La ubicacion esta centrico muy seguro su limpieza.

Posted by on 17 Jun. 2022

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Comment from Hotel Management

20 Jun. 2022 by Rafael L

Muchas gracias por su amable evaluación! Ha sido un placer servirle y esperamos tener el gusto de que nos visite de nuevo pronto!

About the Galeria Plaza Reforma

Location Hamburgo 195 Col Juarez, Mexico City, 06600

Property Features

Galeria Plaza Reforma offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and meeting rooms are available. A rooftop terrace, multilingual staff, and concierge services are also featured at the eco-certified Galeria Plaza Reforma. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Mexico City hotel.

  • 1 building
  • 436 guestrooms or units
  • 11 levels
  • 2 dining venues
  • Meeting rooms
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Mexico City Buenavista Station (3.5 km / 2.2 mi)
  • Metro station: Sevilla Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Galeria Plaza Reforma offers 436 accommodations with iPod docking stations and minibars. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Galeria Plaza Reforma has 2 restaurants serving breakfast, lunch, and dinner.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Individually-wrapped food options are available through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 12
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 200 for children
  • Valet parking fee: MXN 120 per day
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Galeria Hotel Reforma Plaza
  • Galeria Plaza Reforma
  • Galeria Plaza Reforma Hotel
  • Galeria Plaza Reforma Hotel

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • EarthCheck
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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.