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5.0 out of 5

"Location is best, a bit pricy but it makes up for it by staff, food, cleanliness. " More

By a verified traveller on Thu 12 Dec 2019

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Hotel Description

5-star luxury hotel near Al Haram

City center stay

Within a 10-minute walk of this Medina hotel, you'll find Al Haram and Prophet's Mosque. Bin Dawood and Baqi Cemetery are also within half a mile (1 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport drop-off service. Free self parking, a coffee shop, and dry cleaning are also offered.

Free WiFi, refrigerators

In addition to TVs with satellite channels, the 469 guestrooms offer free WiFi and 24-hour room service. Refrigerators, minibars, and free newspapers are also available.

Junior Suite, 1 Single Bed (Silk Floor)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Royal Suite (Royal Tiara)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Suite, Multiple Beds (Two Bedroom)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite (Quad)

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Premium Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Shaza Al Madina ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Shaza Al Madina

Family (1)
5 out of 5
Location is best, a bit pricy but it makes up for it by staff, food, cleanliness.

Posted by on 12 Dec. 2019

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Comment from Hotel Management

23 Dec. 2019 by Front Office Manager

Dear Sir, Thank you for taking the time to share your review with us. We were delighted to read that you found our hotel a good place to stay and that you enjoyed the close proximity to the Holy Mosque and the services offered by our staff. Please note that we have also carefully read your comment with regard to the kids club . It was a distinct privilege to have had you as a guest. We will be honored to welcome you again in your next visit to Al Madina. Kind regards, Front Office Manager

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite business center. Public spaces have free WiFi. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the luxury Shaza Al Madina. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Medina hotel.

  • 1 building
  • 469 guestrooms or units
  • 14 levels
  • Built in 2001
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Lockers available

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Medina (MED-Prince Mohammad Bin Abdulaziz) (14.3 km / 8.9 mi)
  • Property shuttles: Airport drop-off
  • Parking: Free self parking

Room Amenities

Shaza Al Madina offers 469 accommodations with minibars and safes. Satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

Arabesque - This restaurant serves breakfast, lunch, and dinner.

Shalimar - Onsite coffee shop. Open select days.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

The credit card used to book the reservation must be presented by the cardholder at check-in ,along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • Pets and service animals are not allowed at Shaza Al Madina

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • One child stays free
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: SAR 300 per vehicle
  • Late check-in fee for check-in between midnight and 4:00 AM (amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Al Madina Shaza
  • Al Shaza
  • Al Shaza Madina
  • Shaza Al Madina
  • Shaza Al Madina Hotel
  • Shaza Al Madina Hotel Medina
  • Shaza Al Madina Medina
  • Shaza Madina
  • Shaza Al Madina Al Madinah/Medina
  • Shaza Al Madina Al Madinah/Medina
  • Shaza Al Madina Hotel
  • Shaza Al Madina Medina
  • Shaza Al Madina Hotel Medina

You should know

  • Only Muslims can go into the holy cities of Mecca and Medina.
  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Shaza Al Madina offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.