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"Noise level was a little high on a busy street..great idea for saving of electricity " More

By a verified traveller on Sat 01 Feb 2020

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Hotel Description

3-star hotel near Mazatlan Aquarium

In shopping district

Your stay at this Zona Dorada hotel places you within 2 miles (3 km) of Mazatlan Aquarium and Playa Norte. Playa Brujas and Sea Shell City Museum are also within half a mile (1 km).

2 outdoor pools

This smoke-free hotel features 2 outdoor pools, a restaurant, and a poolside bar. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the a rooftop terrace and perks like free self parking.

Free Internet, comfy beds

The 89 guestrooms offer free WiFi and free wired Internet, plasma TVs with cable channels, and pillowtop beds. First-run movies, room service, and coffee/tea makers are also available.

Standard Double Room, 2 Double Beds, Non Smoking, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds (No Balcony)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Quality Inn Mazatlan ratings based on 17 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quality Inn Mazatlan

Everyone (3)
4 out of 5
Noise level was a little high on a busy street..great idea for saving of electricity

Posted by on 1 Feb. 2020

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Comment from Hotel Management

2 Feb. 2020 by ventas

thanks you

5 out of 5

Posted by on 25 Jan. 2020

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5 out of 5

Impressions

Pros: See above
Cons: See above
Location: Lost of things to do around. Several eateries. The location can be a bit noisy (too noisy, for example, with the balcony door open.
We only stayed one night, but, for the price, it was excellent. The staff was very friendly and helpful. The hotel was clean and neat. Except for coffee, we did not partake of the included Continental BF but the place looked appealing. One strange thing we found was that the "hot" water in the shower was only warm. It did not stop us from taking a shower, but, for any hotel, it seemed strange. The parking and the attendants were excellent. The receptionist during check-in and check-out (same person) was helpful, amiable and charming. I would stay there any time.

Posted by on 8 Jan. 2018

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Comment from Hotel Management

21 Jan. 2018 by PAULINA

Muchas gracias por compartirnos su experiencia en Quality Inn Mazatlán, apreciamos que se haya tomado el tiempo para traer estos detalles de servicio a nuestra atención.

2 out of 5

Safety Concerns

While the staff was quite friendly and generally helpful and the price was okay for the type of motel it was, the room was not really very clean. In particular, when we pulled back the bedspread, there were some candy wrappers and food crums on the floor between the bedspread and the base of the bed. Apparently, the bed had been made before the room was vacuumed, and the area around the bed hidden by the bedspread was thus not vacuumed. However, a much bigger concern was the fact that the inside deadbolt room lock was not functioning properly. When we were leaving for breakfast in the morning, we were unable to unlock the door to leave! The deadbolt was somehow stuck. A staff person heard us trying to open the door because our room was near the lobby, and she came to assist and told us what to do (indicating that it was apparently not a one-time occurrence), but it would have been a major safety problem had an emergency necessitated opening the door in the middle of the night. While one may forgive a less than thorough maid, such a safety issue, in my opinion, indicates an inexcusable lack of maintenance. I would think twice before staying there again.

Posted by on 22 Jul. 2008

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1 out of 5

Sanitary nightmare!

We got to the hotel and were not expecting the Ritz but when we got into our room and I went in the bathroom it was simply appalling! There were pubic and head hairs all over the tub, floor, sink, that bathroom had not been clean. We asked for another room, and they still had the nerve to go check and make sure we weren't lying about the hair! Our second room was about the same except the hair was dog hair all over the couches and chairs and the bed of course had human hairs as well. Everything had dust on it and I don't mean yesterday's dust, I mean dust that could've only collected over weeks! We got a THIRD room and by this time my husband was already outside ready to leave. I talked to the manager, who informed me that the other two rooms were out of order and that the desk worker had made a mistake, apparently it was his first day...right! I got the key to the room, which I didn't need because the room was open...I walked in almost had a break down, IT WAS ALSO DIRTY!!! Three rooms under the same conditions, filty, simply unsanitary! I was expecting a simple room for the price we paid, no high expectations, but I did expect it to have been cleaned. Don't make the same mistake, we ended up wasting 4 hours trying to get our new reservations, ended up paying and extra $250, not to mention the aggravation...

Posted by on 16 May 2008

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2 out of 5

Would never stay here again!

Stayed with family. One room wasn't clean (sink had spit in it), maid did not restock towels after second night. Breakfast was suppose to last until 9 am, and front desk person was cleaning it up at 815. She asked if I was going to eat anything else and then took everything away. I complained to the front desk that afternoon and the next morning the food was still there at 9 am. \nThere was a gap between the air conditioning unit and the wall, so you could see outside through the hole. \nOur keys didn't work the 2nd day when we got back to our rooms. Took the front desk 3 tries to program them with the correct room number.\nThese are all things that should be simple and required of any hotel. The staff could do a much better job of trying to please their guests.

Posted by on 10 Mar. 2008

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5 out of 5

A+ Service

Checkin was quick and painless. Hotel offered great amenities and had excellent staff. Housekeeping was tidy and made the room feel brand new every day! Management was very polite and understanding. This hotel was able to accomodate our every need.

Posted by on 10 Jun. 2007

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5 out of 5

Great Hotel

Room was clean and tidy, breakfast was great, staff was friendly and hotel had pleanty of features! Would recommend this hotel to anyone who is planning on staying in Lincoln, NE.

Posted by on 3 Jun. 2007

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5 out of 5

Great Value!

Room was nicely arranged. Beds were comfortable and breakfast was awesome! Loved staying here because it is a quiet hotel and is minutes away from everything in lincoln. I have stayed at many hotels in the area but this one is the best!

Posted by on 3 Jun. 2007

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2 out of 5

No Hot Water

When we got to the hotel, the room smelled like vomit. When I tried to take a shower, I had to let the water run 20 minutes to get hot water. This happened the next day also. Not recommended

Posted by on 16 May 2007

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Property Features

Quality Inn Mazatlan offers its guests 2 outdoor swimming pools. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 1873 square feet (174 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Quality Inn Mazatlan. Free self parking is available. This 3-star Mazatlan hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 3 levels
  • 1873 sq ft of conference space
  • 174 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) (24.4 km / 15.1 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn Mazatlan offers 89 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 24-inch plasma televisions come with cable channels, first-run movies, and pay movies. Bathrooms include showers and hair dryers. This Mazatlan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Separate bedroom
  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • First-run movies
  • Movies for purchase
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Quality Inn Mazatlan has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: MXN 300 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 300 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Mazatlan
  • Quality Mazatlan
  • Quality Inn Mazatlan Hotel
  • Quality Inn Mazatlan Mazatlan
  • Quality Inn Mazatlan Hotel Mazatlan
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.