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5.0 out of 5

"the Women at the front desk during checkin were the best. Over the top customer service. " More

By a verified traveller on Sat 19 Jan 2019

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Hotel Description

3.5-star romantic hotel near Mission of San Jose

Downtown San Jose del Cabo stay

With a stay at this Downtown San Jose del Cabo hotel, you'll be within half a mile (1 km) of Mission of San Jose and 2 miles (3 km) of Puerto Los Cabos. Puerto Los Cabos Golf Course and Little Beach are also within 3 miles (5 km).

Award-winning

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Guests will appreciate free perks like free self parking and WiFi in public areas. A business center, a terrace, and a garden are also on offer.

Free WiFi, comfy beds

The 18 individually decorated guestrooms offer free WiFi and comfy beds. Other amenities include furnished balconies or patios, sitting areas, and flat-screen TVs with cable channels.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$203* Per night/room 21 Jun. - 22 Jun.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom (Spa)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Casa Natalia ratings based on 7 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Casa Natalia

Everyone (5) Couples (1)
5 out of 5

Posted by on 17 Sep. 2019

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Comment from Hotel Management

17 Sep. 2019 by Nathalie Buchler & Team

Thank you for your review and we are happy to know you enjoyed your recent experience at our 'Casa'. Look forward to welcome you back in a near future!

5 out of 5

Posted by on 1 Mar. 2019

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Comment from Hotel Management

2 Apr. 2019 by nathalie

Thank you so much for giving your experience at Casa Natalia & Mi Cocina a 5 out of 5 points... We all hope to welcoming you again very soon! Nathalie Buchler & Staff

5 out of 5
the Women at the front desk during checkin were the best. Over the top customer service.

Posted by on 19 Jan. 2019

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Comment from Hotel Management

22 Jan. 2019 by nathalie

Thank you so much for choosing Casa Natalia for your stay in the Cabo area and we are very happy you enjoyed your experience with us! Happy you got a good service from our Front Desk! Hope to see you again very soon at Casa Natalia! Muchos Saludos Nathalie Buchler & Staff

5 out of 5

Nice hotel on city plaza

Location: Lots of shops and art galleries nearby as well as the plaza stage where various performances take place.
We really liked the hotel. It was a little difficult to find as we didn’t have GPS and many of the streets don’t have signs. Once we got there, the staff was very friendly and helpful. The environment is quiet and esthetically pleasing. The oysters and accompanying sauces from the oyster bar were great and the shrimp from the bar menu was delectable. Our room was spacious and the attached patio provided a private outdoor space to sit and read or relax in a hammock. Our only complaint was the king bed was a little on the firm side for our liking. We would definitely stay at this hotel again.

Posted by on 8 Mar. 2018

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Comment from Hotel Management

9 Mar. 2018 by nathalie

Thank you so much for your lovely comments about your experience staying at Casa Natalia and discovering also our Mi Cocina Restaurant... Happy you enjoyed our historic town and what it offers! For the beds..some people love the firm beds...and some find them hard...but next time we can put you a special matress over so it feels softer... Hope to see you again very soon and thank you so much for giving us your feedback! Until then...Saludos! Nathalie Buchler & Staff

5 out of 5
Very nice experience, staff was friendly and helpful.

Posted by on 20 Jul. 2017

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Comment from Hotel Management

26 Jul. 2017 by Nathalie Buchler & Staff

Thank you for your feedback and for sharing your experience with others. We are happy to know you enjoyed your experience at our 'Casa'. Look forward to welcome you back in a near future!

5 out of 5

Very comfortable boutique hotel

Pros: Pretty, clean, helpful staff, nice location, good breakfast
Location: It is in the very center of town, close to shopping, restaurants, and the art district, which is very nice, especially on Thursday nights
My husband and I stayed at Casa Natalia for 4 nights: we loved it. It is very comfortable, clean, pretty, and is located in the very center of San Jose del Cabo. The breakfast was included in our rate: it was very good and cooked to order. One morning we had to leave for a tour before the breakfast service started, and they went out of their way to have something ready for us to eat at the bar. We plan to go back as they have special rates for returning guests, which I am sure are many!

Posted by on 28 Nov. 2015

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Comment from Hotel Management

19 Jan. 2016 by vivian

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5 out of 5

A lovely hotel

Pros: Close restaurants, Free Internet, Quiet
The room was wonderful, really a studio apartment without a kitchen. Queen bed, living room area, all tile bath with sunken shower, and garden patio overlooking the courtyard complete with string hammock and cafe table for two. The staff was incredibly friendly and helpful, and the food was delicious and relatively reasonably priced. My wife also liked the new, since December 2011, jewelry store off the lobby, which she says has some very unique items.

Posted by , from New Jersey, USA on 23 Mar. 2012

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Comment from Hotel Management

19 Dec. 2016 by nathalie@casanatalia.com

It has been a while but always nice to read nice comments like yours and that you enjoy what we are doing here at our 'Casa' so our guest feel happy and welcomed. Hope to welcoming you again soon! Saludos Nathalie Tenoux

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the romantic Casa Natalia. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star San Jose del Cabo hotel.

  • 18 guestrooms or units
  • 3 levels
  • 4 buildings
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Onsite shopping
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: San Jose del Cabo, Baja California Sur (SJD-Los Cabos Intl.) (22.5 km / 14 mi)
  • Property shuttles: Airport shuttle and beach shuttle
  • Parking: Free self parking

Room Amenities

Casa Natalia offers 18 accommodations with safes and hair dryers. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Select Comfort beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • Sitting area
  • Select Comfort beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Mi Cocina & Baja Oyster - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required.

Palapa Bar - This restaurant specializes in international cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required. Open select days.

Room service (during limited hours) is available.

Spa Services

  • Deep tissue massage
  • Swedish massage
  • Manicures and pedicures
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily until 11 PM. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily until 11 PM.
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 13 and younger are not allowed at this property. All guests older than 13 are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per pet, per night
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • No elevators
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 16 per person (approximately)
  • Airport shuttle fee: USD 120 per vehicle (roundtrip)
  • Pet fee: USD 15 per pet, per night
  • Housekeeping fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Natalia
  • Casa Natalia Hotel
  • Casa Natalia San Jose Del Cabo
  • Hotel Casa Natalia
  • Hotel Casa Natalia San Jose Del Cabo
  • Hotel Natalia
  • Natalia Hotel
  • Casa Natalia Hotel San Jose del Cabo
  • Casa Natalia Los Cabos/San Jose Del Cabo
  • Casa Natalia Hotel
  • Casa Natalia San Jose del Cabo
  • Casa Natalia Hotel San Jose del Cabo

You should know

  • Casa Natalia offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Children 13 years old and younger aren't allowed at this property.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Casa Natalia is listed in the 2015 Condé Nast Traveler Top 100 List.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.