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2.9 out of 5
See all 8 travelocity Reviews

"The front desk service was excellent. Room was well maintained and clean. Comfortable. Will stay there again sometime. " More

By a verified traveller on Mon 23 Nov 2020

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Standard Room, 2 Queen Beds, Accessible (Communication, Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $133* Per night/room 26 Mar. - 27 Mar.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed (Minifridge)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room (Specialty)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Hotel & Suites London, an IHG Hotel ratings based on 8 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Hotel & Suites London, an IHG Hotel

Everyone (3) Family (2)
4 out of 5
The front desk service was excellent. Room was well maintained and clean. Comfortable. Will stay there again sometime.

Posted by , from Woodstock ON on 23 Nov. 2020

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Comment from Hotel Management

6 Dec. 2020 by Mark

Hi Nj, Thanks for staying with us and providing your feedback. It is great to hear you enjoyed your experience with us and I will pass along your praise to the front desk and housekeeping and maintenance departments. Hope to see you again soon. Mark Devries, Guest Services Manager

3 out of 5

Posted by on 1 Jan. 2020

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Comment from Hotel Management

4 Jan. 2020 by Mark

Hey hey, Looks like we did not make a great impression on you while you were here. Next time you are here please pop by the front desk and ask to speak to me as I would love to ensure that the next review is 5 out of 5. Thanks, Mark DeVries, Guest Services Manager

4 out of 5

Posted by on 7 Dec. 2019

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Comment from Hotel Management

8 Dec. 2019 by Mark

Thanks so much for staying with us at the Holiday Inn & Suites London. Looks like you had a good time will you were here! Thanks so much for your feedback. Hope to see you again next time you come to London. Mark DeVries, Guest Services Manager

1 out of 5

This Hotel was dirty

Cons: disgustng, dirty, isn`t worth $20 a night
We arrived at this hotel for 3 nights, we had already paid online through travelocity, but the charged us again, luckily we noticed it. The entire hotel was dirty, garbage everywhere, the staff didn't seam to care, they also advertised room service until midnight, although we weren't able to ever get it, as the restaurant attached is not affiliated with them. We found mold in the sink in the bathroom, this place was so disgusting we lost the money spent for the third day, and ended up going somewhere else. This is the the last hotel you will ever want to stay at.

Posted by , from Toronto, ON, Canada on 2 Jan. 2013

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Comment from Hotel Management

6 Jun. 2015 by Management

Dear Matt35; We here at the Holiday Inn are very sorry to hear of the issues you and your family encountered during your stay here with us. We have made note and passed along all issues presented to the appropriate departments to ensure they are rectified. Again, we do apologize for your uncomfortable stay.

2 out of 5
Could not get towels, garbage cleaned after asking two staff members and submitting a write. Request form. Very limited amenities. Poorly kept grounds.

Posted by , from Perrysburg on 4 Sep. 2021

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5 out of 5

Convenient location

Pros: very comfortable
Location: St Joseph Hospital, for eye surgery
Nice room, nice understanding staff, that let us stay a few hours past the check-out time, so my husband could rest right after his eye surgery

Posted by , from Selkirk, On, Canada on 6 Aug. 2015

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2 out of 5

Wow...time to upgrade

Usually when I think Radisson I think slightly upper-scale. This hotel is dated! Also, there were beer bottles in the lobby and I even saw a worker walk by them and not pick them up. If the staff isn't worried aobut how the place looks then it is going to look bad. The restaurant is great though! Great food and really nice looking. Maybe the hotel could learn from the restaurant and try to look a little bit nicer like it.

Posted by on 1 May 2009

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Comment from Hotel Management

20 Apr. 2015 by Manager

Thank you for your comments. We look forward to having you stay again with us in the future as the newly renovated Holiday Inn Hotel & Suites London.

2 out of 5

Not bad

Hotel advertised sleep number bed but we did not get one. They also mixed up our rate but they cleared that up.

Posted by on 20 Nov. 2006

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Comment from Hotel Management

1 Aug. 2015 by Management

Dear A Verified Traveler; Thank you for taking the time to send us your comments. We value your stay here with us, and are sorry to hear you did not get one of our Sleep Number Beds! that request can certainly be made for the next time you stay with us. We look forward to hearing from you again when your travels bring you back to the London area.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.