"The front desk service was excellent. Room was well maintained and clean. Comfortable. Will stay there again sometime. " More
6 Dec. 2020 by Mark
Hi Nj, Thanks for staying with us and providing your feedback. It is great to hear you enjoyed your experience with us and I will pass along your praise to the front desk and housekeeping and maintenance departments. Hope to see you again soon. Mark Devries, Guest Services Manager
4 Jan. 2020 by Mark
Hey hey, Looks like we did not make a great impression on you while you were here. Next time you are here please pop by the front desk and ask to speak to me as I would love to ensure that the next review is 5 out of 5. Thanks, Mark DeVries, Guest Services Manager
8 Dec. 2019 by Mark
Thanks so much for staying with us at the Holiday Inn & Suites London. Looks like you had a good time will you were here! Thanks so much for your feedback. Hope to see you again next time you come to London. Mark DeVries, Guest Services Manager
6 Jun. 2015 by Management
Dear Matt35; We here at the Holiday Inn are very sorry to hear of the issues you and your family encountered during your stay here with us. We have made note and passed along all issues presented to the appropriate departments to ensure they are rectified. Again, we do apologize for your uncomfortable stay.
20 Apr. 2015 by Manager
Thank you for your comments. We look forward to having you stay again with us in the future as the newly renovated Holiday Inn Hotel & Suites London.
1 Aug. 2015 by Management
Dear A Verified Traveler; Thank you for taking the time to send us your comments. We value your stay here with us, and are sorry to hear you did not get one of our Sleep Number Beds! that request can certainly be made for the next time you stay with us. We look forward to hearing from you again when your travels bring you back to the London area.