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"Some areas of the hotel were like new and others needing updating. Even the rooms that were not yet renovated were clean though. There was a party ... " More

By a verified traveller on Wed 22 Apr 2015

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Hotel Description

3.5-star eco-friendly hotel near London Convention Center, connected to the convention center

City center stay

You'll be steps from London Convention Center and within a 10-minute walk of Covent Garden Market with a stay at this Downtown London hotel. Budweiser Gardens and Victoria Park are also within half a mile (1 km).

Renovated in 2015

This hotel features an indoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. You'll appreciate the fitness center, bar/lounge, and laundry facilities.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 323 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. MP3 docks, refrigerators, and room service are also available.

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$175* Per night/room 28 Jun. - 29 Jun.

Room, 1 King Bed (Private Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

King, Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 7 Max

Suite, 2 Bedrooms, Accessible (Private Access)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 1 King Bed (Prime Minister)

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Hotel London Ontario ratings based on 3 Verified Reviews

Review Summary
1.7 out of 5 1.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel London Ontario

Everyone (2) Business (1)
1 out of 5
Room wasn't ready on time, hotel front desk/management staff didn't do a good job, huge line to get a room because they accommodated a wedding party as priorty first.

Posted by on 17 Sep. 2018

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Comment from Hotel Management

27 Sep. 2018 by Matteo A

Thank you for your Feedback.

3 out of 5

Under Renovation but okay otherwise

Pros: Restaurant has been renovated and the breakfast was good.
Cons: Bathroom needed a reno the most.
Location: Downtown London, Convention Centre
Some areas of the hotel were like new and others needing updating. Even the rooms that were not yet renovated were clean though. There was a party in the hallway during the night that nobody else seemed to notice but woke me a couple times.

Posted by , from Kitchener ON on 22 Apr. 2015

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1 out of 5

Pathetic experience for the price.

Pros: Not much.
Cons: Service, accommodations, price.
Location: Go to the mall.
I cannot recommend this hotel for anyone, at least for the price offered. I would MAYBE pay half of the regular price, but probably not. Stayed at the hotel with my girlfriend for our anniversary and was very underwhelmed at first, and mad later. I payed 15 dollars for the breakfast service and I can honestly say it was the worst breakfast I've ever had. Orange juice was tasteless and obviously from concentrate. The muffins were frozen in the middle, I'm assuming no one wanted them the day before. The eggs were tasteless, I did not finish them. The coffee was extremely bitter and no amount of cream could've fixed that, not that I was given much at all anyways. The yogurt neared expiration. The room was not cleaned fully. The blankets were unclean and the coffee from the person before was still left in the machine, wet used packet and all, that was probably the cause of the smell. The furniture was dated and boring, it may have been nice 10 year ago. We figured we would go into the pool before leaving the hotel only to find our key no longer worked, we were still a half an hour away from having to sign out of the hotel. We had the key reprogrammed and it still did not work. We came downstairs again in our bathing-suits only and finally were told someone would come up. Ten minutes later someone came and told us they just turned it off early, as if that was okay. Lastly we were charged an extra fee we were never told about as we had pre-payed through Travelocity.

Posted by , from London, ON on 23 Mar. 2015

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About the DoubleTree by Hilton Hotel London Ontario

Location 300 King St, London, ON N6B1S2

Property Features

DoubleTree by Hilton Hotel London Ontario offers its guests an indoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. There's an onsite 24-hour business center. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the eco-friendly DoubleTree by Hilton Hotel London Ontario. For a fee, parking is available. A complete renovation of DoubleTree by Hilton Hotel London Ontario was completed in 2015. This 3.5-star London hotel is smoke free.

  • 1 building
  • 323 guestrooms or units
  • 22 levels
  • Built in 1975
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: WiFi (surcharge)


Self parking (surcharge)


  • Airport: London, ON (YXU-London Intl.) (10.5 km / 6.6 mi)
  • Train station: London Station (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel London Ontario offers 323 accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.

Starbucks - This coffee shop serves breakfast, lunch, and dinner.

Blake's - This restaurant serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome


Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Debit cards


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 16.00 and CAD 16.00 per person (approximately)
  • Fee for wireless Internet in public areas: CAD 15 (rates may vary)
  • Self parking fee: CAD 15.00 per night (in/out privileges)
  • Rollaway bed fee: CAD 25.00 per night
  • Facilities fee: CAD 2.5 % per accommodation, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel London Ontario
  • Hilton London Ontario
  • London Ontario Hilton
  • Homewood London
  • Homewood Suites By Hilton Hotel London
  • Homewood Suites By Hilton London Ontario
  • Homewood Suites London
  • London Homewood Suites
  • DoubleTree Hilton Hotel London Ontario
  • DoubleTree Hilton London Ontario
  • DoubleTree By Hilton Hotel London Ontario
  • Hilton London Ontario Hotel London
  • DoubleTree by Hilton Hotel London Ontario Hotel
  • DoubleTree by Hilton Hotel London Ontario London
  • DoubleTree by Hilton Hotel London Ontario Hotel London

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.