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Overview of Best Western El Sitio Hotel & Casino

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Guest reviews

3.6/5 Good
855 reviews
Guests rated this property 3.9/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free parking

Map

What's nearby

Popular LocationLiberia Parque Central16 min walk
AirportLiberia (LIR-Daniel Oduber Intl.)12 min drive
Popular LocationAfrica Mia13 min drive
Popular LocationPonderosa Adventure Park14 min drive

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    About this area

    Liberia

    Located in Liberia, Best Western El Sitio Hotel & Casino is in an area with good airport proximity. Africa Mia is a popular attraction and the area's natural beauty can be seen at Liberia Parque Central and Rincón de la Vieja Volcano National Park.

    Map
    Popular Location

    What's nearby

    • Liberia Parque Central - 16 min walk
    • Africa Mia - 13 min drive
    • Ponderosa Adventure Park - 14 min drive
    • Playa Panamá - 30 min drive
    • Rincón de la Vieja Volcano National Park - 60 min drive

    Getting around

    • Liberia (LIR-Daniel Oduber Intl.) - 12 min drive

    Restaurants

    • El Rancho – Poolside restaurant with a bar offering international cuisine. Serves breakfast, lunch, and dinner daily.

    About this property

    Best Western El Sitio Hotel & Casino

    This smoke-free hotel features a restaurant, an outdoor pool, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, outdoor tennis courts, and a spa tub are onsite. All 52 rooms offer free WiFi, room service, and LCD TVs with cable channels. Other amenities available to guests include coffee makers, ceiling fans, and hair dryers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Free RV/bus/truck parking
    24-hour roundtrip airport shuttle (surcharge)
    Airport shuttle on request

    Food and drink

    Free buffet breakfast available daily 6:00 AM–10:00 AM
    1 restaurant
    1 bar
    Room service available

    Things to do

    2 outdoor tennis courts
    Children's pool
    Fitness center
    Outdoor pool
    Playground
    Spa services
    Spa tub
    Tennis
    Volleyball

    Family friendly

    Children's pool
    Free cribs/infant beds
    Free rollaway/extra beds
    Laundry facilities
    Outdoor pool
    Playground

    Conveniences

    Banquet hall
    No elevators
    Reception hall
    Water dispenser

    Guest services

    24-hour front desk
    Daily housekeeping
    Laundry facilities
    Luggage storage
    Porter/bellhop
    Wedding services

    Languages spoken

    English
    Spanish

    Business services

    1 meeting room
    Conference space (1830 square feet)

    Outdoors

    Garden

    Spa

    Massage - deep-tissue
    Massage/treatment rooms
    Treatment room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    Handrails in stairways
    In-room accessibility
    Roll-in shower
    Wheelchair-accessible business center
    Wheelchair-accessible fitness center
    Wheelchair-accessible parking
    Wheelchair-accessible pool
    Wheelchair-accessible public washroom
    Wheelchair-accessible registration desk
    Wheelchair-accessible restaurant
    Wheelchair-accessible van parking
    Wheelchair accessible (may have limitations)
    Wheelchairs available on site

    More

    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning
    Blackout drapes/curtains
    Ceiling fan
    Free cribs/infant beds
    Free rollaway beds
    Linens

    Bathroom

    Hair dryer
    Shower
    Towels

    Entertainment

    32-inch LCD TV
    Cable channels

    Food and drink

    Coffee/tea maker

    More

    Desk
    Iron/ironing board (on request)
    Phone
    Safe

    Policies

    Check-in

    Check-in from 3:00 PM - midnight
    Late check-in subject to availability
    Minimum check-in age - 15

    Check-out

    Check-out before noon
    Late check-out subject to availability

    Special check-in instructions

    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    24-hour airport shuttle service is available on request
    Fees may apply; contact the property in advance to make arrangements
    Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

    Renovations and closures

    Due to COVID-19, this property’s food and beverage options may be limited.

    Access methods

    Staffed front desk

    Pets

    Pets not allowed (service animals welcome)

    Children and extra beds

    Children are welcome
    Free rollaway/extra beds
    Free cribs (infant beds)

    Property payment types

    American Express
    Discover
    Mastercard
    Visa

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Airport shuttle fee: USD 20 per vehicle (one-way)
    • Late check-out fee: USD 20 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
      Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We should mention

    This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    Pool access available from 9:00 AM to 9:00 PM
    Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
    Only registered guests are allowed in the guestrooms

    Guest reviews

    5 - Excellent
    198
    4 - Good
    313
    3 - Okay
    195
    2 - Mediocre
    87
    1 - Poor
    62
    3.9
    Cleanliness
    3.9
    Service and Staff
    3.6
    Amenities
    3.6
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Secure and great place

    Great place to spend and rest for vacation or business

    Stayed 1 night in May 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Quiet.CLEAN. GREAT STAFF. Nice gardens and pools..

    Stayed 1 night in Mar 2020

    1/5

    • Disliked: Cleanliness, staff & service, room comfort

    Stayed 3 nights in Mar 2020

    2/5

    • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Old dull dingy rooms, Bathrooms bad bad Wifi not good Needs a total renovation and was expensive for what it delivered!!!!!

    Stayed 1 night in Mar 2020

    2/5

    • Liked: Room comfort
    • Disliked: Cleanliness, property conditions & facilities

    Not maintained!!

    They said the room was cleaned to coronavirus standards.. then i spent 20 minutes and 4 sanitary wipes removing filth from remotes, phone, clock, door knobs, and toilet paper dispenser!! The pool looked nice BUT the minute you get in the pool liner has TOTALLY separated from the bottom!! Letting mold etc grow underneath!!

    Stayed 1 night in Mar 2020