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"The hidden fees was overwhelming...staff unfriendly (my 1st time to vegas) security was rude...i paid for things never used ... csi experience was awf ... " More

By a verified traveller on Tue 17 Mar 2020

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Hotel Description

4-star romantic resort near Park Theater

Near the airport

Within a 10-minute walk of this Las Vegas Strip resort, you'll find Park Theater and T-Mobile Arena. Also, Thomas and Mack Center is within 2 miles (3 km) and Las Vegas Convention Center is within 6 miles (10 km).

Casino, fitness center

A casino, 10 restaurants, and 4 outdoor pools are all featured at this eco-friendly resort. Traveling on business? Take advantage of the 70 conference rooms, business center, and express check-in. Relax with a drink at one of the 4 bars/lounges and enjoy perks like free self parking.

WiFi, flat-screen TVs

The 4946 guestrooms have flat-screen TVs with cable channels and offer WiFi and minibars. Other amenities include room service, premium bedding, and hair dryers. Housekeeping is available on request.

West Wing King

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$67* Per night/room 15 Jun. - 16 Jun.

Stay Well Grand Two Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tower Spa Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Two Queen Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Grand Two Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Grand King Strip View

Bed Count 1 King Bed Maximum Occupancy 3 Max

MGM Grand Hotel & Casino ratings based on 909 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for MGM Grand Hotel & Casino

Everyone (436) Couples (71) Business (2) Family (88) Other (2)
3 out of 5
The hidden fees was overwhelming...staff unfriendly (my 1st time to vegas) security was rude...i paid for things never used ... csi experience was awful over crowded,,to small (people on scooters) not explained, to fast,not what i expected no microwave... room was very cold ..i was did not get in the room i was supposed...

Posted by on 17 Mar. 2020

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1 out of 5
We werent told about the deposit. The hotel said it was a daily deposit. After we checked out with a zero balance. They charged our credit card 650. The claimed we smoked in the room. We checked out and 4 days later they charged us to clean the room

Posted by , from Cleveland on 7 Mar. 2020

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5 out of 5
And as a staff would was great name would greet you when you left your Room when you got on the elevators

Posted by on 7 Mar. 2020

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1 out of 5
The section in which my room was, was terrible!!!. Old, noisy, dark, dirty, etc...and so was the room itself. I´ll never ever will stay there again.

Posted by on 4 Mar. 2020

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4 out of 5
No fridge or microwave in room. Bed was comfortable though.

Posted by on 3 Mar. 2020

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3 out of 5
It was really near to explorer but no refrigerator in rooms and casino floor drink servers was never to be found

Posted by on 22 Feb. 2020

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5 out of 5
The Stay Well rooms are incredible. Highly recommend.

Posted by on 20 Feb. 2020

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4 out of 5
The top sheet on our bed was so worn that it was a large hole of shredded threads! 😱

Posted by on 19 Feb. 2020

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5 out of 5
We loved the entire stay with MGM Grand Hotel & Casino. The room and casino was very cleaned. The buffet was kinda of expensive for the quality and quantity of food they can do better.

Posted by , from California on 18 Feb. 2020

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5 out of 5
Stayed in the Grand King West. Spacious and clean rooms. Staff was very friendly and accomidating. Beds and pillows were the best! Would definitely stay ay MGM again.

Posted by on 16 Feb. 2020

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Property Features

As a guest of MGM Grand Hotel & Casino, you'll find 4 outdoor swimming pools, a lazy river, and a fitness center. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. You'll find a business center on site. There are 70 meeting rooms available. A casino, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly MGM Grand Hotel & Casino. Free self parking is available. Smoking is allowed in designated areas at this 4-star Las Vegas resort.

  • 4946 guestrooms or units
  • 30 levels
  • 1993 buildings
  • 10 dining venues
  • 4 bars or lounges
  • Casino
  • Bar by the pool
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Las Vegas, NV (LAS-McCarran Intl.) (5.3 km / 3.3 mi)
  • Metro station: MGM Grand Monorail Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

MGM Grand Hotel & Casino offers 4946 accommodations with minibars and safes. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 1:00 PM.

Craftsteak - This steakhouse specializes in American cuisine and serves dinner only. Reservations are required.

Wolfgang Puck Bar & Grill - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.

Crush - This restaurant serves dinner only. Reservations are required. Open select days.

Emeril's - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.

Avenue Cafe - This restaurant specializes in American cuisine and serves breakfast and lunch. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 100 lbs)
  • Service animals are exempt from fees

Policies

Firearms are not permitted on the premises of this property, including within hotel rooms. If requested, safekeeping of properly registered firearms can be arranged.

The credit or debit card used to place the reservation will be required upon arrival to register. The hotel will place an authorization against this account to cover applicable charges for room, tax, and resort fees, as well as an incidental amount per day to allow access to room charging privileges. Additional authorizations may be placed should the guest's charges exceed the originally approved amount. For debit cards, unused funds are released upon check-out and made available after up to 7 days for domestic banks and up to 30 days for international banks.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 44.22 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 19 and USD 35 for adults, USD 13 and USD 20 for children (approximately)
  • Fee for in-room wireless Internet: USD 44.22 per night (rates may vary)
  • Pet fee: USD 150.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hotel & Casino
  • Grand MGM
  • MGM Grand
  • MGM Grand Hotel & Casino
  • MGM Grand Hotel & Casino Las Vegas
  • MGM Grand Las Vegas
  • MGM Hotel & Casino
  • MGM Grand Casino Las Vegas
  • Mgm Grand Hotel Casino
  • Mgm Grand Hotel Las Vegas
  • Mgm Hotel Las Vegas
  • Mgm Las Vegas Hotel
  • MGM Grand Hotel Casino Las Vegas
  • Mgm Grand & Casino Las Vegas
  • MGM Grand Hotel & Casino Resort
  • MGM Grand Hotel & Casino Las Vegas
  • MGM Grand Hotel & Casino Resort Las Vegas

You should know

  • Pool access available from 8:00 AM to 7:00 PM.

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.