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4.7 out of 5

"This was, BY FAR, the BEST hotel my fiance and I have ever stayed at in our entire lives (and we travel a lot, and normally stay at very nice places!) ... " More

By a verified traveller on Wed 27 Jul 2016

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Hotel Description

Family-friendly 4.5-star resort near Mistico Arenal Hanging Bridges Park

On riverwalk

Within 6 miles (10 km) of this resort, you'll find Arenal Natura Ecological Park and Arenal Volcano. Ecoglide Arenal Park and Mistico Arenal Hanging Bridges Park are also within 6 miles (10 km).

Poolside dining

This luxury resort features a full-service spa, hot springs, and 2 restaurants. Bring the family and enjoy the children's pool, waterslide, and kid-friendly dining. Enjoy the outdoor pool and free perks like buffet breakfast and free self parking.

Free WiFi, plasma TVs

The 103 guestrooms feature free WiFi, plasma TVs with cable channels, and thoughtful touches like bathrobes and slippers. 24-hour room service, DVD players, and minibars are also available.

Orchid Room Two Queen beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$388* Per night/room 27 Apr. - 28 Apr.

Orchid Room King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Honeymoon suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tabacon Suite King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Rainforest King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Tabacón Thermal Resort & Spa ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Tabacón Thermal Resort & Spa

Everyone (6)
5 out of 5

Posted by on 3 Mar. 2021

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Comment from Hotel Management

8 Apr. 2021 by General Manager

Dear valued guest, Thank you for taking the time to share your experience at Tabacon. We are glad to read you had a wonderful time during your visit. We appreciate your review and hope to host you again in the future. Pura Vida, Marcel Stittner General Manager

5 out of 5

Posted by on 4 Feb. 2021

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Comment from Hotel Management

15 Feb. 2021 by General Manager

Hola Michael, Gracias por tomarse el tiempo de compartir con nosotros su experiencia en Tabacón. Es un gusto saber que disfrutó si estancia y que todas nuestras facilidades así como servicios estuvieron a la altura de sus expectativas. Agradecemos su comentario y esperamos servirle nuevamente en un futuro cercano. Pura Vida, Marcel Stittner Gerente General

5 out of 5

Posted by on 29 Dec. 2020

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Comment from Hotel Management

30 Dec. 2020 by General Manager

Hello, Thank you for visiting us and sharing your review with us. It is a pleasure to have been your place of preference in the San Carlos area. We appreciate your review and hope you come back soon. Pura Vida, Marcel Stittner General Manager

5 out of 5

BEST HOTEL I'VE EVER STAYED AT IN MY LIFE!!!!

Pros: Every single thing - the rooms, the cleanliness, the friendly staff, the service, the hot springs, the room service breakfast.
Cons: Nothing! You guys truly have it all down.
Location: Location is about 15 minutes from La Fortuna, the nearest city. Tons to do there. We went white water rafting, ziplining, and ATVing through Red Lava.
This was, BY FAR, the BEST hotel my fiance and I have ever stayed at in our entire lives (and we travel a lot, and normally stay at very nice places!). I cannot express my gratitude enough for the kindness, friendliness, and service of the staff. Orlando, Fred, and honestly everyone else I can't remember the names of at the moment were hospitable, helpful, always willing to go above and beyond to help with virtually anything we needed, and everyone was just SO pleasant to be around. The rooms were VERY clean and were cleaned not once, but I believe twice a day. Also, the hot springs are MUST!!!!!!!!!!!!!!!!! We went three times during our 3-day stay, as they were included in our stay, and believe me, it was so worth it. We left Tabacon and traveled to Tamarindo for the rest of our stay which couldn't even come close to comparison. The whole time we said we "missed Tabacon" and wanted to go back there instead. Honestly, thank you all so so so so much for your service and your hospitality. I will recommend this hotel to ANYONE who wants comfort, beauty, kindness, and the gold standard for hospitality.

Posted by , from Los Angeles, CA on 27 Jul. 2016

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Comment from Hotel Management

by General Manager

Dear valued guest, Thank you so much for sharing your wonderful feedback and missing our hotel while you were at Tamarindo.It's great to hear that you found Tabacon the best hotel you and your fiancé have ever stayed.Without doubt your comments will be shared with our team to recognize them for their hard work and excellent attention.We do have a lot of different things to offer and it's great that you got to enjoy our hot springs, which are part of Costa Rica's largest network of naturally flowing hot springs.We would love to have the pleasure of hosting you again soon! Pura Vida, Marcel Stittner General Manager

4 out of 5

Nice getaway for two nights

Pros: The resorts rooms décor are inviting and luxurious. The spa resort facility is amazing having a lot to offer for the day. The hot springs are relaxing
Cons: The main restaurant could be more inviting and laid out better to enjoy the rain forest and surroundings especially during breakfast. Food was good.
Location: The National park has a lot to offer such as ATV riding, horse back riding, hiking and canopy.
The resort/spa was superb place for a short getaway. The staff was amazing and friendly.

Posted by , from New Jersey on 18 Oct. 2015

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Comment from Hotel Management

24 Oct. 2015 by Yendry Espinoza, Resident Manager

Hello, Thank you for your comments. We’re glad you found the room inviting and luxurious. We are located in a truly magical setting, it is great to know you enjoyed the surroundings and the national park.We appreciate your feedback in regards to the restaurant laid out and will consider it for a future renovation project. We hope to have the pleasure of serving you again future. Regards

4 out of 5
Pros: The place hospitality, the employees character greatly appreciated. The cleanliness of facility.
Cons: They have broken shower in the bathroom.
Location: Yo could do hiking to the volcano. Zip lining, shopping, horse back riding,biking, sight seing& more.
Stayed for 4 days & 3 nights Tabacon hot springs & thermal Resort.

Posted by , from San Francisco on 20 Sep. 2015

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About the Tabacón Thermal Resort & Spa

Location 13 Km Oeste del Centro, La Fortuna, Alajuela

Property Features

Tabacón Thermal Resort & Spa offers its guests a full-service spa, hot springs, and a waterslide. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An outdoor pool, a children's pool, and a spa tub are also featured at the luxury Tabacón Thermal Resort & Spa. A beach shuttle and a roundtrip airport shuttle are available for a fee. Self parking is free. This 4.5-star La Fortuna resort is smoke free.

  • 103 guestrooms or units
  • 2 levels
  • 7 buildings
  • 2 dining venues
  • Built in 1997
  • Buffet breakfast (free)
  • Swim-up bar
  • Bar or lounge
  • Deli
  • Childcare (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle, area shuttle, beach shuttle, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Tabacón Thermal Resort & Spa offers 103 air-conditioned accommodations with DVD players and minibars. Plasma televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • DVD player
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10 AM.

Los Tucanes - Overlooking the pool and garden, this fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Ave del Paraiso - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves lunch and dinner. Reservations are required. Open daily.

Arenal Wet Bar - This poolside bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Cana Brava Lobby Bar - This lobby lounge overlooks the garden. Happy hour is offered. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 11
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Mud bath in spa
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Minimum age to access spa is 12
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Thai massage
  • Number of hot springs - 15

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not follow sanitization practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 150
  • New Year's Eve (31 December) Gala Dinner per child: USD 50 (from 6 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Grand Tabacon
  • Tabacon Gr Thermal
  • Tabacon Gr Thermal Fortuna
  • Tabacon Gr Thermal Resort
  • Tabacon Gr Thermal Resort Fortuna
  • Tabacon Grand Resort
  • Tabacon Grand Spa
  • Tabacón Thermal Resort La Fortuna
  • Tabacon Grand Thermal Resort
  • Tabacon Grand Spa Thermal
  • Tabacon Grand Spa Thermal Hotel La Fortuna De San Carlos
  • Tabacon Grand Spa Thermal Resort La Fortuna
  • Tabacon Grand Spa Thermal La Fortuna
  • Tabacon Grand Hotel Thermal
  • Tabacon Grand Resort Thermal
  • Tabacon Resort
  • Tabacón Thermal Resort
  • Tabacón Thermal La Fortuna
  • Tabacon Thermal & La Fortuna
  • Tabacón Thermal Resort & Spa Resort
  • Tabacón Thermal Resort & Spa La Fortuna
  • Tabacón Thermal Resort & Spa Resort La Fortuna

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Sustainable Tourism Education Program (STEP), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.