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Outdoor pool
Outdoor pool
Outdoor pool
Terrace/Patio

Guest reviews

4.2 out of 5 Very good
476 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Air conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationArenal Natura Ecological Park10 min walk
Popular LocationEcotermales Fortuna3 min drive
Popular LocationKalambu Hot Springs11 min drive
AirportLa Fortuna (FON-Arenal)11 min drive

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    About this area

    La Fortuna

    Located in La Fortuna, Mountain Paradise Wellness & Spa is in a rural area. The area's natural beauty can be seen at Arenal Volcano National Park and Arenal Volcano, while Kalambu Hot Springs and Mistico Arenal Hanging Bridges Park are popular area attractions. Arenal Natura Ecological Park and Ecoglide Arenal Park are also worth visiting. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.
    View in a map
    Popular Location

    What's nearby

    • Arenal Natura Ecological Park - 10 min walk
    • Ecotermales Fortuna - 3 min drive
    • Kalambu Hot Springs - 11 min drive
    • Arenal Volcano - 14 min drive
    • Chato Volcano - 26 min drive

    Getting around

    • AirportJuan Santamaria Intl. Airport (SJO) - 131 min drive

    Restaurants

    • Ave del Paraiso – Poolside restaurant offering international cuisine. Serves lunch and dinner.
    • Arenal Koita – Restaurant offering international cuisine. Serves lunch and dinner daily.

    About this property

    Mountain Paradise Wellness & Spa

    2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a spa tub are onsite. All 46 individually decorated rooms feature free WiFi and pillowtop beds. For a bit of entertainment, guests will find plasma TVs with cable channels, and other amenities include patios and room service.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

    Social distancing

    Contactless check-in and check-out
    Protective shields in place at main contact areas
    Guest rooms kept vacant for 24 hours between stays
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Temperature checks available for guests
    Hand sanitizer provided
    Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Free valet parking
    • 24-hour roundtrip airport shuttle (surcharge)

    Food and drink

    • Free buffet breakfast
    • 2 restaurants
    • 1 poolside bar and 1 bar
    • Room service available

    Things to do

    • Children's pool
    • Ecotours
    • Full-service spa
    • Outdoor pool
    • Spa tub

    Family friendly

    • Children's pool
    • Dry cleaning service
    • Laundry facilities
    • Outdoor pool

    Conveniences

    • Front-desk safe
    • No elevators

    Guest services

    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Front desk (limited hours)
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • English
    • Spanish

    Business services

    • Business center
    • Meeting rooms

    Outdoors

    • Garden
    • Terrace

    Spa

    • Aromatherapy
    • Body treatments
    • Body wraps
    • Facials
    • Hydrotherapy
    • Massage - Swedish
    • Massage/treatment rooms
    • Mud bath
    • Spa open daily

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel

    More

    • Smoke-free property
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Pillow-top mattress

    Bathroom

    • Hair dryer
    • Shower

    Entertainment

    • Cable channels
    • Plasma TV
    • Premium channels

    Food and drink

    • Coffee/tea maker

    Outdoor space

    • Patio

    More

    • Access via exterior corridors
    • Desk
    • In-room massage
    • Individually decorated
    • Laptop-compatible safe
    • Phone

    Policies

    Check-in

    Check-in from 3:00 PM - 10 PM
    Late check-in subject to availability
    Minimum check-in age - 18

    Check-out

    Check-out before 11:30 AM

    Special check-in instructions

    The front desk is open daily from 6 AM - 4 AM
    Front desk staff will greet guests on arrival
    24-hour airport shuttle service is available
    Fees may apply; contact the property in advance to make arrangements

    Access methods

    Staffed front desk

    Pets

    Pets not allowed (service animals welcome)

    Children and extra beds

    Children are welcome
    Kids stay free! Up to 2 children stay free when using existing bedding
    Rollaway/extra beds are not available
    Cribs (infant beds) are available for USD 20.0 per night

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Christmas Day (25 December) Gala Dinner per adult: USD 98.40
    • Christmas Day (25 December) Gala Dinner per child: USD 36.90 (from 6 to 9 years old)

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Airport shuttle fee: USD 165 per vehicle (one way)
    • Crib (infant bed) fee: USD 20.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

    We should mention

    This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    4.2
    Very good
    476 reviews
    5 - Excellent
    236
    4 - Good
    158
    3 - Okay
    50
    2 - Poor
    21
    1 - Terrible
    11

    4.4/5

    Cleanliness

    4.3/5

    Staff & service

    4.3/5

    Amenities

    4.2/5

    Property conditions & facilities

    5/5 Excellent

    Stayed 2 nights in Aug 2020

    5/5 Excellent

    Stayed 2 nights in Mar 2020

    3/5 Okay

    Rooms/resort laid out oddly, bathroom was weird
    Firstly, I'll say that we stayed at 3 different resorts in this area. So we have a good basis to compare. This resort has a weird layout, as if it was a ski resort, with the front desk being at the "base lodge" and the rooms being in their own buildings up and into the "piste map". We got room 322 which was at the very very back of the resort. Unlike other resorts, there was nothing at the back, you must walk all the way to the front to use the pool, come to concierge/front desk, use the restaurant, etc. They have golf carts as a shuttle service, however. If you rented a car, you must park it down by front desk, and have a golf cart drive you all the way back to your room, which is annoying for large families and check in check out process. The room had a large cavernous bathroom, that felt very much like a highway rest stop bathroom. It had a "waterfall style" shower, along with a regular shower. But this proved not as useful, and in fact invited a few large bugs to crawl into the room. We were frightened by a beetle/cockroach looking bug that was approx 3-4 inches long. For the nightly rate of this resort, we stayed at another resort down the main road that was slightly cheaper and just as nice without the unnecessary frills and spread-out geography. Wifi was nice though, as was the bed, AC, staff were friendly, and the breakfast buffet was excellent value (though other resorts nearby at similar prices have these). I wouldn't stay here again, honestly.
    Stayed 1 night in Mar 2020

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Wonderful property. Very very very clean.
    This property was extremely clean and pristine! The rooms were large and the waterfall shower was a neat touch. The pool area was terrific as well. We weren't impressed with the food at dinner, but the breakfast was great. At dinner, we had a waiter that seemed new and he didn't really seem interested in us. The lady that ran the food was more concerned with us and seemed nice. The head bartender at the pool was AWESOME and very entertaining. He even "smoked" a glass in front of us for a special drink. So cool!
    Stayed 1 night in Mar 2020

    5/5 Excellent

    Travelled with family
    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    Our villa was huge and kids loved it. Lots of animals on site. Our pool was refreshing. The staff was very helpful with everything. The only negative point is that everything was very expensive (room, meals, activities and transport).
    Stayed 4 nights in Mar 2020

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