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4 outdoor pools
4 outdoor pools
4 outdoor pools
Terrace/Patio

Guest reviews

3.9 out of 5 Good
31 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking Available
Room service
Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Map

Explore the area

Popular LocationEcotermales Fortuna1 min walk
Popular LocationKalambu Hot Springs5 min walk
Popular LocationArenal Natura Ecological Park3 min drive
AirportLa Fortuna (FON-Arenal)17 min drive

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    About this area

    La Fortuna

    Located in La Fortuna, Loma Real Hotel and Hot Springs is in the suburbs and near the boardwalk. The area's natural beauty can be seen at Arenal Volcano National Park and Arenal Volcano, while Kalambu Hot Springs and Mistico Arenal Hanging Bridges Park are popular area attractions. Ecoglide Arenal Park and Arenal Natura Ecological Park are also worth visiting.
    View in a map
    Popular Location

    What's nearby

    • Ecotermales Fortuna - 1 min walk
    • Kalambu Hot Springs - 5 min walk
    • Arenal Natura Ecological Park - 3 min drive
    • Costa Rica Chocolate Tour - 8 min drive
    • Arenal Volcano - 10 min drive

    Getting around

    • AirportJuan Santamaria Intl. Airport (SJO) - 129 min drive

    About this property

    Loma Real Hotel and Hot Springs

    4 outdoor pools, self parking, and a children's pool are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite. All 7 rooms offer free WiFi, balconies or patios, and flat-screen TVs with cable channels. Other amenities available to guests include refrigerators, room service, and rainfall showerheads.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    Property is disinfected with electrostatic spray
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Guest accommodations are sealed after cleaning

    Social distancing

    Contactless check-in and check-out
    Cashless transactions are available for all charges at the property
    Protective shields in place at main contact areas
    Guest accommodations are accessible via mobile device
    Guest rooms kept vacant for 48 hours between stays
    Social distancing measures in place
    Contactless room service is available

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Temperature checks available for guests
    Masks are required at the property
    Hand sanitizer provided
    Enhanced food service safety measures are in place
    Reservations are required for the use of certain onsite facilities
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Uncovered self parking: CRC 1000 per day
    • Roundtrip airport shuttle (surcharge)

    Food and drink

    • Free continental breakfast available daily 8 AM–10 AM
    • Room service available

    Things to do

    • 4 outdoor pools
    • Children's pool

    Family friendly

    • 4 outdoor pools
    • Children's pool
    • Refrigerator

    Conveniences

    • No elevators

    Guest services

    • Daily housekeeping
    • Front desk (limited hours)
    • Luggage storage
    • Tour/ticket assistance

    Languages spoken

    • English
    • Spanish

    Outdoors

    • BBQ grill(s)
    • Garden

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Handrails in stairways
    • In-room accessibility
    • No elevator (single level property)
    • Well-lit path to entrance

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Ceiling fan
    • Linens

    Bathroom

    • Rainfall showerhead
    • Shampoo
    • Shower
    • Soap
    • Toilet paper
    • Towels

    Entertainment

    • Cable channels
    • Flat-screen TV

    Food and drink

    • Freezer
    • Refrigerator

    Outdoor space

    • Balcony or patio

    More

    • Access via exterior corridors
    • Desk
    • Laptop-friendly workspace
    • Mobile key entry
    • Window screens

    Policies

    Check-in

    Check-in from 2:00 PM - 9 PM
    Minimum check-in age - 18

    Check-out

    Check-out before 11 AM

    Special check-in instructions

    The front desk is open daily from 6:30 AM - 9:00 PM
    This property doesn't offer after-hours check-in
    Front desk staff will greet guests on arrival

    Access methods

    Staffed front desk

    Pets

    No pets or service animals allowed

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are not available
    Cribs (infant beds) are not available

    Property payment types

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Uncovered self parking fee: CRC 1000 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

    We should mention

    Pool access available from 8:00 AM to 9:00 PM
    No pets and no service animals are allowed at this property
    3.9
    Good
    31 reviews
    5 - Excellent
    12
    4 - Good
    10
    3 - Okay
    5
    2 - Poor
    2
    1 - Terrible
    2

    4.2/5

    Cleanliness

    4.1/5

    Staff & service

    0.0/5

    Amenities

    3.9/5

    Property conditions & facilities

    5/5 Excellent

    Stayed 1 night in Jan 2019

    3/5 Okay

    Basic Budget Option
    Pros: 4 warm spring-fed swimming pools which are emptied each night, pretty and relaxing. View of the (dormant, and often shrouded in fog) Arenal volcano. Clean rooms with large showers with hot water. Wild Curassow birds walking around. Mostly guests who are Costa Ricans (some international tourists) with families/kids for your kids to play with. Cons: bathroom is separated by a curtain (not a door). The toiletries provided are 2 small bars of soap (no shampoo, conditioner, etc.). The room has a small fridge but they ask you not eat in the room, rather in the shelter by the pool area - so unless you have pizza delivered by scooter or bring all your own cooking equipment, you'll need a rental car or taxi to head down the unpaved road to Highway 142 for lunches and dinners. We've stayed at several other places in similar price ranges and breakfast was skimpy compared to those places. The server is not very attentive and you'll need to insist if you would like Rice and Beans, Plantains, or water. It's nice to sit outside for breakfast - but due to the proximity of the cow dairy, there are small flies that join you at breakfast. We stayed several nights and the manager and his mother were definitely pleasant, but overall we had more comfortable rooms and warmer hospitality experiences (more connection/interaction with the host family) at the other places we stayed. That said, if you're comfortable with basic accommodations and have kids, this is a viable option.
    Stayed 4 nights in Dec 2018

    4/5 Good

    Stayed 1 night in Nov 2018

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Beautiful mountain lodging
    The views, hotel staff and animals were amazing. Breakfast was a delight
    Stayed 2 nights in Apr 2018

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Amazing view and great family
    We stayed here with our kids ages 11 and 10 for six days. The thermal pools were so relaxing and the view was unbelievable. Our family got to experience true Costa Rican culture at this hotel. Albert, his mom, and the other staff are so accomodating. The animals are so fun to see and if you wish spend time with them. The family runs a dairy farms and is very respectful of the environment. We were a short drive to La Fortuna but yet out of the touristy area. We highly recommend this hotel!
    Stayed 5 nights in Apr 2018

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