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11 outdoor pools
Down comforters, minibar, blackout drapes, free WiFi
Down comforters, minibar, blackout drapes, free WiFi
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Guest reviews

4.0 out of 5 Very good
11 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Air conditioning
Restaurant

Map

Explore the area

Popular LocationEcoglide Arenal Park5 min walk
Popular LocationEcotermales Fortuna11 min walk
Popular LocationKalambu Hot Springs16 min walk
AirportLa Fortuna (FON-Arenal)8 min drive

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    About this area

    La Fortuna

    Located in La Fortuna, Hotel Relax Termalitas is in the suburbs and near the airport. The area's natural beauty can be seen at Arenal Volcano National Park and Arenal Volcano, while Mistico Arenal Hanging Bridges Park and Butterfly Conservatory are popular area attractions. Kalambu Hot Springs and Ecoglide Arenal Park are also worth visiting. Take time off to check out the hot springs and health/beauty spa in the area, or get some fresh air with adventures like ziplining and ecotours nearby.
    View in a map
    Popular Location

    What's nearby

    • Ecoglide Arenal Park - 5 min walk
    • Ecotermales Fortuna - 11 min walk
    • Baldi Hot Springs - 11 min walk
    • Paradise Hot Springs - 14 min walk
    • Kalambu Hot Springs - 16 min walk

    Getting around

    • AirportJuan Santamaria Intl. Airport (SJO) - 116 min drive

    Restaurants

    • Soda! – Open daily.

    About this property

    Hotel Relax Termalitas

    Along with 11 outdoor pools, this smoke-free hotel has a restaurant and a bar/lounge. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. All 11 rooms offer free WiFi, sitting areas, and flat-screen TVs with cable channels. Other amenities available to guests include minibars, room service, and down comforters.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Limited parking spaces
    • 24-hour roundtrip airport shuttle (surcharge)
    • Airport shuttle at scheduled times

    Food and drink

    • Free local cuisine breakfast available daily 7:00 AM–9:00 AM
    • 1 restaurant
    • 1 bar
    • Room service available

    Things to do

    • 11 outdoor pools

    Family friendly

    • 11 outdoor pools
    • Children's games
    • Dry cleaning service
    • In-room child care (surcharge)
    • Laundry facilities

    Conveniences

    • No elevators

    Guest services

    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Front desk (limited hours)
    • Laundry facilities
    • Tour/ticket assistance

    Languages spoken

    • English
    • Spanish

    Outdoors

    • BBQ grill(s)
    • Garden
    • Terrace

    Spa

    • 10 hot springs
    • Hot springs open from 9:00 AM - 10:00 PM
    • Hot springs water temperature (Fahrenheit) - 122

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • In-room accessibility
    • Wheelchair-accessible parking

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Blackout drapes/curtains
    • Down comforter
    • Linens

    Bathroom

    • Free toiletries
    • Shower
    • Towels

    Entertainment

    • Cable channels
    • Flat-screen TV

    Food and drink

    • Minibar

    More

    • Electrical adapters/chargers
    • Separate sitting area
    • Window screens

    Policies

    Check-in

    Check-in from 2 PM - 10:00 PM
    Early check-in subject to availability
    Minimum check-in age - 18

    Check-out

    Check-out before 11 AM

    Special check-in instructions

    The front desk is open daily from 6:00 AM - 10 PM
    This property doesn't offer after-hours check-in
    Front desk staff will greet guests on arrival
    24-hour airport shuttle service is available at scheduled times
    Fees may apply; contact the property in advance to make arrangements

    Access methods

    Staffed front desk

    Pets

    Pets not allowed (service animals welcome)

    Children and extra beds

    Children are welcome
    Kids stay free! Children 2 years old and younger stay free when using existing bedding; children may not be eligible for complimentary breakfast
    Rollaway/extra beds are not available

    Property payment types

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Airport shuttle fee: USD 50 per person (one-way)
    • Airport shuttle fee per child: USD 50 (one-way), (from 3 to 5 years old)
    • Credit card charges are subject to a surcharge of 5 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    This property only accepts credit cards, debit cards, and cash for all onsite payments
    Noise-free guestrooms cannot be guaranteed

    We should mention

    This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    Pool access available from 9 AM to 10 PM
    Hot springs access available from 9:00 AM to 10:00 PM
    One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding, children may not be eligible for complimentary breakfast
    Only registered guests are allowed in the guestrooms
    4.0
    Very good
    11 reviews
    5 - Excellent
    4
    4 - Good
    4
    3 - Okay
    2
    2 - Poor
    1
    1 - Terrible
    0

    4.5/5

    Cleanliness

    4.1/5

    Staff & service

    3.4/5

    Amenities

    3.9/5

    Property conditions & facilities

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Jan 2020

    3/5 Okay

    Travelled with family
    Happy face iconLiked: Staff & service
    Sad face IconDisliked: Amenities
    Tiny breakfast. Just coffee refill available. No hot springs at hotel.
    Stayed 1 night in Jan 2020

    5/5 Excellent

    Travelled with family
    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    Liked the air conditioning, lots of comfortable beds, right across the volcano and very close to the hot springs. Also well situated to tge restaurants and volcano reserves.
    Stayed 1 night in Dec 2019

    4/5 Good

    Travelled with family
    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    Average property, thin walls as we heard many conversations of neighbors. Pleasantly surprised that we received hot springs pass to place down the road (though it was very busy). Staff very helpful and friendly. Breakfast good. We had a vehicle to travel as this property was outside of town a bit.
    Stayed 3 nights in Dec 2019

    5/5 Excellent

    Travelled with partner
    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    Aside from the noise due to the rain and wind hitting the roof it was a very pleasurable stay. Our host was very helpful, especially when booking transport. Breakfast was good and quick.
    Stayed 3 nights in Dec 2019