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2 outdoor pools
2 outdoor pools
2 outdoor pools
Premium bedding, minibar, free WiFi, wheelchair access

Guest reviews

4.7 out of 5 Exceptional
918 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Air conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationArenal Natura Ecological Park8 min walk
Popular LocationEcotermales Fortuna4 min drive
Popular LocationTermales Los Laureles5 min drive
AirportLa Fortuna (FON-Arenal)13 min drive

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    About this area

    La Fortuna

    Arenal Springs Resort is located in La Fortuna. The area's natural beauty can be seen at Ecotermales Fortuna and La Fortuna Waterfall, while Ecoglide Arenal Park and Arenal Adventure World are popular area attractions. Mistico Arenal Hanging Bridges Park and Costa Rica Sky Adventures are not to be missed. Kayaking and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.
    View in a map
    Popular Location

    What's nearby

    • Arenal Natura Ecological Park - 8 min walk
    • Ecotermales Fortuna - 4 min drive
    • Termales Los Laureles - 5 min drive
    • Kalambu Hot Springs - 13 min drive
    • Arenal Volcano - 16 min drive

    Getting around

    • AirportJuan Santamaria Intl. Airport (SJO) - 133 min drive

    Restaurants

    • Ti-Cain – Garden-view restaurant with a bar offering fusion cuisine. Serves breakfast, lunch, dinner, and light fare. Reservations required.

    About this property

    Arenal Springs Resort

    3 restaurants, 2 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. All 90 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with cable channels. Other amenities available to guests include balconies, private yards, and minibars.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property

    Social distancing

    Protective shields in place at main contact areas
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Hand sanitizer provided
    Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    • Free self parking
    • 24-hour roundtrip airport shuttle (surcharge)
    • Airport shuttle on request

    Food and drink

    • Free buffet breakfast
    • 3 restaurants
    • 1 poolside bar and 1 bar
    • Room service available

    Things to do

    • 2 outdoor pools
    • Children's pool
    • Ecotours
    • Fitness center
    • Full-service spa
    • Hot springs
    • Motorized watercraft

    Family friendly

    • 2 outdoor pools
    • Babysitting/childcare (surcharge)
    • Children's pool
    • Dry cleaning service
    • Laundry facilities
    • Refrigerator

    Conveniences

    • Ballroom
    • Front-desk safe
    • Gift shop/newsstand
    • No elevators

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Turndown service
    • Wedding services

    Languages spoken

    • English
    • French
    • Italian
    • Spanish

    Business services

    • 1 meeting room
    • Business center
    • Conference center (969 square feet of space)

    Outdoors

    • Garden
    • Outdoor furniture

    Spa

    • 5 hot springs
    • 3 treatment rooms
    • Aromatherapy
    • Body scrubs
    • Body treatments
    • Body wraps
    • Couples treatment room(s)
    • Detox wraps
    • Facials
    • Hot springs/mineral springs
    • Hot springs open from 8:00 AM - 10:00 PM
    • Hot springs water temperature (Fahrenheit) - 95
    • Manicures and pedicures
    • Massage - deep-tissue
    • Massage - hot stone
    • Massage - sports
    • Massage - Swedish
    • Massage/treatment rooms
    • Reflexology
    • Spa tub

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel

    More

    • Couples dining
    • Romance packages available
    • Smoke-free property
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning
    • Ceiling fan
    • Premium bedding

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shower

    Entertainment

    • Cable channels
    • TV

    Food and drink

    • Coffee/tea maker
    • Minibar
    • Refrigerator

    Outdoor space

    • Balcony
    • Yard

    More

    • In-room massage
    • Phone
    • Turndown service

    Policies

    Check-in

    Check-in from 3 PM - 10 PM
    Express check-in
    Minimum check-in age - 18

    Check-out

    Check-out before noon
    Express check-out

    Special check-in instructions

    This property doesn't offer after-hours check-in
    Front desk staff will greet guests on arrival
    24-hour airport shuttle service is available on request
    Fees may apply; contact the property in advance to make arrangements

    Access methods

    Staffed front desk

    Pets

    Pets not allowed

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are not available
    Cribs (infant beds) are not available

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Christmas Eve (24 December) Gala Dinner per adult: CRC 62000.00
    • Christmas Eve (24 December) Gala Dinner per child: CRC 31000.00 (from 6 to 11 years old)

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Airport shuttle fee: CRC 108000.00 per vehicle (one-way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

    We should mention

    This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    Hot springs access available from 8:00 AM to 10:00 PM
    Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
    Only registered guests are allowed in the guestrooms
    4.7
    Exceptional
    918 reviews
    5 - Excellent
    652
    4 - Good
    227
    3 - Okay
    26
    2 - Poor
    11
    1 - Terrible
    2

    4.8/5

    Cleanliness

    4.7/5

    Staff & service

    4.7/5

    Amenities

    4.8/5

    Property conditions & facilities

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    Excelente hotel, muy buena atención de todo su personal. Instalaciones muy cómodas y con todas las medidas de seguridad e higiene que se requieren
    Stayed 1 night in Sep 2020

    5/5 Excellent

    Travelled with family, Travelled with family and small children
    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    Great place we enjoyed it !!! Food excellent Springs nice room amazing
    Stayed 2 nights in Aug 2020

    5/5 Excellent

    Travelled with family
    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    The staff were amazing, and very helpful, we had a late night arrival and they prepared a snack plate for us all to take to our rooms! It was so kind and thoughtful. The pools and hot springs were amazing. We loved everything here. The only thing that I wished was different was that we had friends staying at another hotel, and they wanted to take a break from their large family and spend time with our family one evening and the report would not allow them to come visit. This was very disappointing. They/we were willing to pay for them to come in, and any incidentals charged to my room. It would be wonderful if the report would consider allowing extenuating circumstances like this from time to time. We hope to come back one day from Canada!My children LOVED this resort!
    Stayed 3 nights in Mar 2020

    5/5 Excellent

    Travelled with family and small children
    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    excellent breakfast. awesome views. great hot springs and swimming pools. excellent and friendly staff. they even helped us heat our food in their microwave. will definitely stay here again. highly recommend to everyone.
    Stayed 4 nights in Mar 2020

    5/5 Excellent

    Stayed 2 nights in Mar 2020

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