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4.1 out of 5

"Nice hotel, not really a Resort but in general there are not many resorts in Costa Rica. Each room is in its own little private bungalow. View of the ... " More

By a verified traveller on Mon 19 Dec 2016

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Hotel Description

3.5-star spa hotel near Ecotermales Fortuna

In La Fortuna

You'll find Ecotermales Fortuna and Arenal Volcano within 3 miles (5 km) of this hotel. Also, Ecoglide Arenal Park is within 3 miles (5 km) and Arenal Adventure World is within 6 miles (10 km).

Full-service spa, fitness center

This smoke-free hotel features a full-service spa, hot springs, and 3 restaurants. Enjoy the 2 outdoor pools and free perks like buffet breakfast and free self parking. Enjoy the fitness center and unwind at the poolside bar and bar/lounge.

Free WiFi, balconies

Featuring conveniences like refrigerators and coffee/tea makers, the 90 guestrooms also offer free WiFi and TVs with cable channels. Balconies, private yards, and minibars are also available.

Junior Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$193* Per night/room 9 May - 10 May

Master Suite

Bed Count 1 King Bed Maximum Occupancy 10 Max

Arenal Springs Resort ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Arenal Springs Resort

Everyone (2)
4 out of 5

Clean and cute little rooms

Nice hotel, not really a Resort but in general there are not many resorts in Costa Rica. Each room is in its own little private bungalow. View of the volcano is awesome, even though the volcano is no longer active. We had a rental car and drove to several destinations. Location of this hotel is great, just a 10 minute drive or less to great sites to see like the la fortuna waterfall, tabacon, and hanging bridges.

Posted by on 19 Dec. 2016

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5 out of 5

Very nice view to the volcano

Staff real nice, bartenders super nice. Theres a girl named Laura Very positive attitude she always wears a big smile.

Posted by , from San Antonio Tx on 17 Aug. 2015

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4 out of 5

beautiful property

Pros: Free breakfast, Free Internet, Quiet
Loved the location though it was a little hard to find through the winding roads up on the top of the mountain. The property is absolutely gorgeous! Very well kept. The swimup bar with the hot springs water is beyond great. Though the srinks at the bar were not very strong at all. The resort is excellent if you are looking for a quiet get away. Everything closes at 10. (Bar, restaurant)

Posted by , from Virginia, USA on 23 Oct. 2012

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5 out of 5

This hotel was better than the reviews

Pros: Free breakfast, Free Internet, Quiet, service
Cons: Nothing close
After a long flight, 3-4hr trip from San Jose in the rental car, and even going to The Springs Resort first and having to turn around and backtrack to Hotel Arenal was worth it! Loved the room, very clean, comfortable and great view from the porch. The staff, from the front desk to the restuarant, to the courtesy drivers and spa staff - all of them were great! The food was always good and satisfying. They would probably do better to have inclusive drinks at the bar since they were quite pricey. Overall we were very happy with the hotel and would recommend it to anyone.

Posted by , from Bakersfield, CA, USA on 28 May 2012

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1 out of 5

Run don't stop

The room smelled of urine and bugs and ants were crawling all over the place from the dirty bathroom's four inch opening in the ceiling. The entrance to the hotel goes thru about 1 km of unpaved road away from Volcano and Springs. The taxi charges a hefty $15 to connect you to asphalt.

Posted by , from Mountain View, CA, USA on 15 May 2012

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5 out of 5

This hotel was special

Pros: Free breakfast, Free Internet, Quiet
Every room is situated so you have a view of the volcano from your balcony or terrace. There are beautiful trees, flowers and shrubs around the property. The hotel staff will pick you up in a golf cart if you need a ride, and they are very helpful in choosing and arranging outings. The pools are heated and some have jets and waterfalls. Very special property and close to so many activities.

Posted by , from Albany, NY, USA on 16 Nov. 2011

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5 out of 5

Loved this place!

We rented a car and drove from Liberia. Allow yourself about three hours to get there. We had to drive around Lake Arenal (awesome views). The hotel was easy to find ande the grounds are beautiful. They have a full crew of gardeners working on them daily. They raise a lot of their fresh fruit on the property. The hotel sits at the eastern base of the Arenal volcano for an unequaled view. We could feel the ground shake and watched the lava spew out of the top and down the sides of the volcano. The staff is very friendly and were eager to help us with our activities. The food was excellent and the restaurant opens to view the volcano. The duplex rooms are very comfortable and private, with beautiful patios, equiped with wood and leather rockers. This is a great place to relax and enjoy the beauty of Costa Rica. Also, it is less than 15 minutes away from Arenal Lake and the Arenal Hanging Bridges. The entrance to the hotel is gated and guarded. The rooms have a safe installed, to keep documents and valuables secure. We felt very well taken care of.

Posted by on 16 Sep. 2010

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Property Features

As a guest of Arenal Springs Resort, you'll find a full-service spa, hot springs, and 2 outdoor swimming pools. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 969 square feet (90 square meters) and includes a conference center. A children's pool, a fitness center, and tour/ticket assistance are also featured at Arenal Springs Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 3.5-star La Fortuna hotel is smoke free.

  • 90 guestrooms or units
  • 3 dining venues
  • 969 sq ft of conference space
  • 90 sq m of conference space
  • Built in 2005
  • Buffet breakfast (free)
  • Bar by the pool
  • Bar or lounge
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet


Free self parking


  • Airport: Juan Santamaria Intl. Airport (SJO) (122 km / 75.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Arenal Springs Resort offers 90 air-conditioned accommodations with minibars and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Cable television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Private outdoor space
  • Television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast.

Ti-Cain - Overlooking the garden, this restaurant specializes in fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Spa tub in spa
  • Hot springs/mineral springs in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Number of hot springs - 5

Hotel Policies


  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures


Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: CRC 62000.00
  • Christmas Eve (24 December) Gala Dinner per child: CRC 31000.00 (from 6 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CRC 108000.00 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arenal Springs
  • Arenal Springs Fortuna
  • Arenal Springs Resort
  • Arenal Springs Resort Fortuna
  • Springs Arenal
  • Springs Resort Arenal
  • Arenal Springs Hotel La Fortuna De San Carlos
  • Hotel Arenal Springs
  • Arenal Springs Resort La Fortuna
  • Arenal Springs La Fortuna
  • Arenal Springs Resort Hotel
  • Arenal Springs Resort La Fortuna
  • Arenal Springs Resort Hotel La Fortuna

You should know

  • Arenal Springs Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Hot springs access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.