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4.5 out of 5

"I stayed here previously several years back and was disappointed. View is still fabulous, however leaf blowers, 4, creating noise pollution and fume ... " More

By a verified traveller on Mon 29 Mar 2021

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Hotel Description

Family-friendly 3-star lodge near Costa Rica Sky Adventures

In La Fortuna

You'll be within 3 miles (5 km) of Lake Arenal and 6 miles (10 km) of Costa Rica Sky Adventures with a stay here. Butterfly Conservatory is within 6 miles (10 km) and Mistico Arenal Hanging Bridges Park is within 9 miles (15 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this Colonial lodge. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. Enjoy the spa tub and free perks like cooked-to-order breakfast and free self parking.

Ceiling fans

The 48 guestrooms offer balconies or patios, coffee/tea makers, and ceiling fans. Laptop-compatible safes, showers, and desks are also available.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$153* Per night/room 20 May - 21 May

Superior Room, Mountain View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Arenal Observatory Lodge & Spa ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Arenal Observatory Lodge & Spa

Couples (1) Family (2)
3 out of 5
I stayed here previously several years back and was disappointed. View is still fabulous, however leaf blowers, 4, creating noise pollution and fumes was horrid, they went on for over 2 hours. Having to make a reservation for the included breakfast was frustrating.

Posted by on 29 Mar. 2021

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5 out of 5
Better than the pictures show! Awesome bird watching. Great breakfast. Fun trails on campus. Easy access to the town of Arenal.

Posted by on 4 Mar. 2020

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Comment from Hotel Management

13 Mar. 2020 by Austin G., Public Relations Manager

Dear Valued Guest, Thank you very much for taking the time to review your recent stay at our property. We are happy to read that you found the hotel to be even nicer than the photos show :D I guess it is time to update our multimedia! We wish you the very best in your future travels and hope to have the opportunity to host you again in the future.

5 out of 5
It was very clean and the staff were great. The place was better than expected. Very relaxing and the walks on the trails were awesome.

Posted by , from Upland Ca on 22 Feb. 2020

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Comment from Hotel Management

13 Mar. 2020 by Austin G., Public Relations Manager

Hola Gabriel, Thank you very much for taking the time to review your recent stay at our property. We are happy that it was better than you expected :D We always aim to exceed the expectations of our customers. We wish you the very best in your future travels and hope to have the opportunity to host you again in the future.

5 out of 5
The location is unique. The grounds expansive with so much to see on the property.

Posted by on 25 Dec. 2019

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Comment from Hotel Management

3 Jan. 2020 by Austin G., Public Relations Manager

Dear Valued Guest, Thank you for taking the time to review your recent stay at our lodge. We thank you for your feedback and hope to have the pleasure of hosting you again in the future. Austin G., Public Relations Manager

5 out of 5
Beautiful environment. Very friendly and professional staff. It is a great place to stay in terms of enjoying the environment away from the urban bustle.

Posted by on 7 Jul. 2019

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Comment from Hotel Management

21 Jul. 2019 by Austin G., Public Relations Manager

Dear Valued Guest, Thank you very much for taking the time to review your recent stay on our property. We are delighted that you enjoyed your time with us and hope to see you again in the future. Austin G. Public Relations Manager

4 out of 5
Location is great, very close to trails and view of the Arenal volcano mountain.

Posted by on 10 Jun. 2019

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Comment from Hotel Management

20 Jun. 2019 by Austin G., Public Relations Manager

Hello THY, Thank you for taking the time to review your recent visit to our lodge. We are delighted to read that you enjoyed everything about your time here and we hope you will have the chance to return in the future. Pura Vida! Austin G. Public Relations Manager

Property Features

Arenal Observatory Lodge & Spa offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. There are 2 meeting rooms available. A children's pool, a terrace, and tour/ticket assistance are also featured at the family-friendly Arenal Observatory Lodge & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free. This Colonial La Fortuna lodge is smoke free.

  • 48 guestrooms or units
  • Built in 1992
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Juan Santamaria Intl. Airport (SJO) (135.7 km / 84.3 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Free self parking

Room Amenities

Arenal Observatory Lodge & Spa offers 48 accommodations with coffee/tea makers and complimentary toiletries. Rooms open to balconies or patios. Business-friendly amenities include desks and laptop-compatible safes. Bathrooms include showers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

  • Private balcony or patio
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Laptop safe
  • Toiletries (free)
  • Desk
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free cooked-to-order breakfast daily from 7 AM to 9 AM.

El Jilguero - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 1
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 10 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7 AM - 10 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Arenal Observatory Lodge & Spa

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • No rollaway/extra beds available
  • No elevators
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Masks are compulsory at the property
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 170.00 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arenal Observatory Lodge La Fortuna
  • Arenal Observatory Lodge
  • Arenal Observatory La Fortuna
  • Arenal Observatory
  • Arenal Observatory Hotel La Fortuna De San Carlos
  • Arenal Observatory & Fortuna
  • Arenal Observatory Lodge & Spa Lodge
  • Arenal Observatory Lodge & Spa La Fortuna
  • Arenal Observatory Lodge & Spa Lodge La Fortuna

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Hot springs access available from 7:00 AM to 10:00 PM.
  • Up to 2 children 8 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.