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4.9 out of 5

"Amazing view of the Arenal Volcano from our large room. Staff was great and very friendly. Food was good. Hot springs were beautiful and felt great. ... " More

By a verified traveller on Wed 25 Sep 2019

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Hotel Description

Family-friendly 4.5-star hotel near Mistico Arenal Hanging Bridges Park

La Fortuna retreat

You'll be within 3 miles (5 km) of Arenal Natura Ecological Park and 6 miles (10 km) of Lake Arenal with a stay here. Also within 9 miles (15 km) are Mistico Arenal Hanging Bridges Park and Costa Rica Sky Adventures.

Poolside dining

This luxury hotel features a full-service spa, hot springs, and 3 restaurants. There's fun for all ages with a children's pool and an arcade/game room, and supervised childcare is an added bonus. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like buffet breakfast and free self parking.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 53 guestrooms also offer free WiFi and balconies. Flat-screen TVs come with satellite channels, and other amenities include sofa beds and dining areas.

Family Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$262* Per night/room 16 May - 17 May

Deluxe Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Arenal Kioro Suites & Spa ratings based on 7 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Arenal Kioro Suites & Spa

Everyone (4) Couples (1)
5 out of 5
Amazing view of the Arenal Volcano from our large room. Staff was great and very friendly. Food was good. Hot springs were beautiful and felt great. There's a nice swimming pool too. Lush tropical paradise. Would definitely recommend this beautiful place. Cons: Only a couple of things. One, it's hot in Costa Rica, so it would have been nice if they had the AC on in our room BEFORE we opened the door. It was like opening a furnace and took over two hours to cool off. The second thing is that there's not enough light illuminating the sidewalks leading to the suites. Simple sidewalk lighting is urgently needed to prevent someone from falling. Otherwise, it was an awesome facility and we enjoyed our five days there.

Posted by on 25 Sep. 2019

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Comment from Hotel Management

26 Sep. 2019 by The Customer Service Team

Dear visitor, Your posotive comments and feedback is always well received. Reviews like yours makes be aware of what our guests like the most, and what we should be improving as well.

5 out of 5
The service, rooms, location, facilities were fantastic! We rented 2 rooms. 1 for the adults and 1 for the kids. We could have gotten by with 1 room if desired with 2 Queen beds & 1 Day bed. However the King rooms are upstairs and the Queen downstairs. Nice to have the better view. The tours we booked through the hotel were pricey but 1st class. Everything was fantastic. Would absolutely go again!

Posted by , from Charlotte on 19 Apr. 2018

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Comment from Hotel Management

19 Apr. 2018 by Customer Service Department

Tara, Thanks for taking the time to let us know your thoghts about your recet visit at our property. Families are always very important visitors to us, and it is nice to know that you all enjoyed your stay.

5 out of 5

Absolutely wonderful

Pros: Everything
Cons: Nothing
Location: Zip lining, river rafting, hiking, dining
What a beautiful place with beautiful and kind people. I would stay at this hotel again, it was wonderful. So clean and comfortable, quiet and just lovely.

Posted by on 25 Feb. 2018

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Comment from Hotel Management

26 Feb. 2018 by Customer Service Department

Your comments make us glad and proud, thanks for visiting us and having the time to give us your feedback.

4 out of 5
Nice hotel in beautiful setting. Lovely hot water pools

Posted by , from louisiana on 8 Aug. 2016

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Comment from Hotel Management

by Guest Service

Dear Cheryl, We'd like to say Thanks for your comments. We feel glad to know you enjoyed your stay with us, and that you enjoyed our location and thermal water pools.

5 out of 5

Excellent hotel, amazing people, 1st class!!!

When deciding on where to stay in La Fortuna, we asked multiple travel agents where to stay at. I kept hearing Arenal Kioro. I was sure because I knew that the larger hotels like Tabacon, Royal Corin and Nayara were mentioned more frequently, but went ahead and booked the room for my boyfriend and I anyway. I am so happy I did! Arenal Kioro was absolutely amazing! First, everyone was very nice. Our servers taught us Spanish and the bartender, Cesar is the nicest man ever. Next, the room was HUGE and the views are spectacular. The icing on the cake was the food. It was to die for! Breakfast and dinner was amazing every night!!!!!! We did tours during the day so we didn't eat lunch at the hotel. There is not 1 bad thing we could say about this hotel. We'd go back in a heart beat!!!!!

Posted by , from Charlotte, NC on 17 Jul. 2016

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Comment from Hotel Management

20 Jul. 2016 by Customer Service

Dear Jen, We'd like to say Thanks for your positive comments regarding your recent stay at our hotel. It is very nice to know that you enjoyed all aspect about our property; the rooms, the food, and the service offered by our staff. We work hard to make sure our guests have a good time with us.

5 out of 5

Costa Rica 5 Star

Arenal Kioro is the definition of "Costa Rica 5 Star" This hotel is the CLOSEST to the volcano - it looms over your room and the entire resort. The grounds are beautifully landscaped - but also the natural rain forest begins where the landscaping ends - amazing! The rooms and the views will take your breath away. The rooms are large - in floor space, high ceilings, huge glass doors/windows facing directly to the volcano and the rain forest. The wood doors are gorgeous. The hotel has a nice pool w/ a great deck area, and the hot springs are a series of pools pouring down one into the next - all w/ a view and lushly landscaped. Breakfast (included) was delicious each morning. Other area attractions (Ecoglide zip line, Tabacon Hot Springs, town of La Fortuna) all 10 minutes away. La Fortuna is a $* cab ride away if you are looking for other restaurants or shops. The drive from Liberia to Arenal Kioro is 3.5 hours - but is an adventure/activity in itself - so enjoy it - but on do it during the daylight! Lots of twists and turns. Our family (w/ 2 kids) can not say enough about the positive impression this hotel made on our Costa Rican vacation!

Posted by on 24 Mar. 2011

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5 out of 5

Great

I really liked this hotel, nice grounds, great rooms and good food. The service was by far the winner, and makes you feel very comfortable. The only thing I would suggest they change is the music in the restaurant:-)

Posted by on 5 Jun. 2007

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Property Features

Arenal Kioro Suites & Spa offers its guests a full-service spa, hot springs, and an outdoor pool. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Event space at this hotel measures 3411 square feet (317 square meters) and includes conference space. A children's pool, a spa tub, and a fitness center are also featured at the luxury Arenal Kioro Suites & Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4.5-star La Fortuna hotel is smoke free.

  • 53 guestrooms or units
  • 2 levels
  • 12 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 3411 sq ft of conference space
  • 317 sq m of conference space
  • Buffet breakfast (free)
  • Bar by the pool
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Juan Santamaria Intl. Airport (SJO) (125 km / 77.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Arenal Kioro Suites & Spa offers 53 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Accommodations offer separate dining areas and include sofa beds. Beds feature down comforters. 27-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, complimentary toiletries, and hair dryers. This La Fortuna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony
  • Dining room
  • Sitting area
  • Jetted tub
  • Pull-out sofa bed
  • Minibar
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Down blanket
  • Separate shower and tub
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Heliconias - This restaurant serves breakfast and dinner.

Orquideas - Overlooking the pool, this restaurant serves breakfast and lunch. Open daily.

El Pilon - This restaurant serves lunch and dinner. Reservations are required. Open daily.

Bar El Higueron - This poolside bar serves breakfast, lunch, dinner, and light fare. Open daily.

Room service is available.

Spa Services

  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Hydrotherapy treatments
  • Hot springs/mineral springs in spa
  • Massages
  • Number of hot springs - 7

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • No rollaway/extra beds available
  • No elevators
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 217.00 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arenal Kioro
  • Arenal Kioro Suites
  • Arenal Kioro Suites Fortuna
  • Arenal Kioro Suites Hotel
  • Arenal Kioro Suites Hotel Fortuna
  • Kioro
  • Kioro Arenal
  • Kioro Suites
  • Kioro Suites Arenal
  • Arenal Kioro Costa Rica/Arenal Volcano National Park
  • Arenal Kioro Hotel La Fortuna De San Carlos
  • Arenal Kioro Suites Hotel La Fortuna
  • Arenal Kioro Suites La Fortuna
  • Arenal Kioro Suites Spa
  • Arenal Kioro Suites Spa
  • Arenal Kioro Suites & Fortuna
  • Arenal Kioro Suites & Spa Hotel
  • Arenal Kioro Suites & Spa La Fortuna
  • Arenal Kioro Suites & Spa Hotel La Fortuna

You should know

  • Arenal Kioro Suites & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Hot springs access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.