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4.2 out of 5

"We had the accessible room directly over the main entrance so the view out the window was limited by the facade, also the towel shelf was in the way g ... " More

By a verified traveller on Mon 20 Jan 2020

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Hotel Description

Hotel near Chicopee Ski and Summer Resort in Kitchener

Close to airport

Within 3 miles (5 km) of this Kitchener hotel, you'll find Chicopee Ski and Summer Resort and Chicopee Tube Park. Cambridge Butterfly Conservatory and Waterloo Region Museum are also within 6 miles (10 km).

24-hour fitness

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 2 onsite conference rooms. There's a 24-hour gym on site, and laundry facilities and concierge services are also offered.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $119* Per night/room 1 Feb. - 2 Feb.

Suite, 1 King Bed with Sofa bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Kitchener Inn & Suites ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Kitchener Inn & Suites

Everyone (3) Couples (2) Family (3)
5 out of 5
Nice place

Posted by on 17 Jan. 2023

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Comment from Hotel Management

18 Jan. 2023 by Front Desk Reservations

Hello Rachel, What a wonderful rating and comment for us to receive this morning. We are so pleased to know you enjoyed your stay. We just want to share with you moving forward, the hotel will be going through some exciting changes. WE do hope to be your hotel of choice, should you be in the area again.All The Best,Front Desk Reservations

4 out of 5

Posted by on 7 Aug. 2022

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4 out of 5
We had the accessible room directly over the main entrance so the view out the window was limited by the facade, also the towel shelf was in the way getting up from the Toilet. However the room was very clean and large and the continental breakfast excellent.

Posted by on 20 Jan. 2020

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Comment from Hotel Management

20 Jan. 2020 by Front Desk Reservations

Hello, We thank you for taking the time to share your review with us. We do apologize if the towel bar got in the way. We are not sure if that was using your accessible chair you brought with you, or just in general. We will have Maintenance look at it anyway. Thank you for the kind comments with regards to the cleanliness and the breakfast. It was our pleasure! Kind Regards, Front Desk Reservations Kitchener Inn and Suites

3 out of 5
No wifi access

Posted by on 17 Aug. 2022

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Comment from Hotel Management

18 Aug. 2022 by Kitchener Inn and Suites

Hello Dane, We recently upgraded our Wifi this summer, and to date have had no issues/customer concerns. You mentioned that you did get connected after we provided you with the Wifi Support number, when we did a follow up with you. Perhaps the type of phone or settings(Firewalls) can sometimes prevent the easy access to log on. We are happy that our Tech Support was able to assist you. Regards

5 out of 5
It was easy to find off 401 Easy next morning to get on 8

Posted by on 7 Dec. 2019

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Comment from Hotel Management

7 Dec. 2019 by Front Desk Reservations

Thanks very much for staying with us. We appreciate your feedback. Take care.

Property Features

As a guest of Kitchener Inn & Suites, you'll find a 24-hour fitness center, tour/ticket assistance, and multilingual staff. There are 2 meeting rooms available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Kitchener Inn & Suites also features gift shops/newsstands, coffee/tea in a common area, and concierge services. Free self parking is available. This Kitchener hotel is smoke free.

  • 82 guestrooms or units
  • 6 levels
  • Built in 2006
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Kitchener Inn & Suites offers 82 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers. This Kitchener hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 25.00 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and a shield is in place between staff and guests in main contact areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Hilton Hotel Kitchener
  • Hampton Inn Hilton Kitchener
  • Hampton Inn Kitchener
  • Hilton Kitchener
  • Kitchener Hampton Inn
  • Hampton Inn & Suites By Hilton Kitchener Hotel Kitchener
  • Hampton Inn & Suites By Hilton Kitchener Ontario
  • Hampton Inn And Suites By Hilton Kitchener
  • Hampton Inn Hotel Kitchener
  • Kitchener Inn & Suites Hotel
  • Kitchener Inn & Suites Kitchener
  • Kitchener Inn & Suites Hotel Kitchener

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Kitchener Inn & Suites.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.