Skip to main content
Beginning of main content
4.0 out of 5

"AMAZING! WILL STAY HERE AGAIN FOR SURE!!!😍 We got the room with the direplace and spa and it exceeded expectations, it was Beautiful! " More

By a verified traveller on Sun 16 Feb 2020

Enter dates to see availability

Hotel Description

3-star Victorian hotel with free WiFi

In shopping district

You'll be steps from St. Jacobs Country Playhouse and a 5-minute walk from St. Jacobs Outlets. Also, St. Jacobs Market District Visitor Information Centre is within half a mile (1 km) and Max's Golf Centre is within 2 miles (3 km).

Dining, fitness center

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 3 conference rooms, as well as free WiFi in public areas and free Internet in public areas. Free self parking, a snack bar/deli, and a grocery/convenience store are also offered.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 118 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include microwaves, free local calls, and hair dryers. Housekeeping is available on request.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$131* Per night/room 31 Oct. - 1 Nov.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking, Fireplace

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Fireplace (Spa)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking, Kitchenette

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Courtyard by Marriott Waterloo St. Jacobs ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Waterloo St. Jacobs

Everyone (3)
5 out of 5
AMAZING! WILL STAY HERE AGAIN FOR SURE!!!😍 We got the room with the direplace and spa and it exceeded expectations, it was Beautiful!

Posted by on 16 Feb. 2020

Was this review helpful to you?
5 out of 5

Posted by on 17 Feb. 2019

Was this review helpful to you?
Comment from Hotel Management

13 Apr. 2019 by Cassandra

Dear Guest, Thank you for taking the time to provide us with you feedback, we are so pleased to hear that you had a great stay! Should your travels ever bring you back to the area it would be our pleasure to welcome you again. Sincerely, Cassandra C.

1 out of 5

Posted by on 7 Aug. 2020

Was this review helpful to you?
Comment from Hotel Management

9 Aug. 2020 by Kay

sorry to see the score, and especially regret not any explanation to understand what we could have done better.

5 out of 5

I fantastic place in the burbs of Waterloo!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, farmer's market a short walk away on saturdays!
I'm not kidding or playing favorites here-every aspect of my stay at this hotel was just wonderful! The appearance and facade on the outside was classy and almost Victorian, the inside was contemporary and nicely decorated. The staff was always pleasant and eager to assist. The room had both a microwave and fridge and the TV remote was 'bagged' with the note, 'Fresh remote', to indicate it was sanitzed-wow! I've been to Best Westerns in the states and was underwhelmed, but apparently a Best Western 'Plus' is just that, 'up' a notch. The only thing I thought odd was that no plastic wear was offered but the front desk was more than happy to retrieve silverware from the kitchen for us to use (could be the whole conservation/green thing). It could also be the whole Canadian Hospitality thing which may have a lot to do with my positive experience.

Posted by , from RI, USA on 30 Nov. 2011

Was this review helpful to you?

About the Courtyard by Marriott Waterloo St. Jacobs

Location 50 Benjamin Rd, Township of Woolwich, ON N2V2J9

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1302 square feet (121 square meters). A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Courtyard by Marriott Waterloo St. Jacobs. Free self parking is available. This 3-star Township of Woolwich hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • 1302 sq ft of conference space
  • 121 sq m of conference space
  • Built in 1998
  • Dining venue
  • Bar or lounge
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Waterloo St. Jacobs offers 118 accommodations with designer toiletries and hair dryers. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

  • Pillowtop beds
  • HD television
  • Cable channels
  • Premium channels
  • Microwave
  • Luxury bedding
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 10:30 AM.

The Bistro - This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 75.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Car recommended
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorization
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay
  • Service fee: 3 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 8.00 and CAD 10.00 per person (approximately)
  • Pet fee: CAD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 89.50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Jacobs
  • Courtyard Marriott Jacobs Hotel
  • Courtyard Marriott Jacobs Hotel Waterloo St.
  • Courtyard Marriott Waterloo St. Jacobs
  • Courtyard Waterloo St. Jacobs
  • Courtyard Marriott Waterloo St. Jacobs Hotel
  • Courtyard Marriott St. Jacobs Hotel
  • Courtyard Marriott St. Jacobs
  • Courtyard Marriott Waterloo St. Jacobs Township of Woolwich
  • Courtyard riott Waterloo St J
  • Courtyard by Marriott Waterloo St. Jacobs Hotel
  • Courtyard by Marriott Waterloo St. Jacobs Township of Woolwich

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://fr.travelocity.ca/Kitchener-Hotels-Courtyard-by-Marriott-Waterloo-St.-Jacobs.h124791-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Kitchener-Hotels-Courtyard-by-Marriott-Waterloo-St.-Jacobs.h124791-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://fr.travelocity.ca/Kitchener-Hotels-Courtyard-by-Marriott-Waterloo-St.-Jacobs.h124791-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.