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4.4 out of 5

"The room was very quiet. " More

By a verified traveller on Mon 04 Oct 2021

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Hotel Description

Eco-friendly hotel near Kingston Family Funworld

Rideau Heights stay

Your stay at this Rideau Heights hotel places you within 2 miles (3 km) of Kingston Family Funworld and Little Cataraqui Creek Conservation Area. Grand Theatre and Leon's Centre are also within 3 miles (5 km).

Free breakfast

This hotel features a gym and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the free on-the-go breakfast each morning.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 88 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 2 Queen Beds, Accessible (Mobil Roll Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $102* Per night/room 30 Jan. - 31 Jan.

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Mobil Roll Shwr)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Jetted Tub (Walk in Shwr)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express & Suites Kingston Central, an IHG Hotel ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express & Suites Kingston Central, an IHG Hotel

Everyone (4) Couples (2) Family (2)
5 out of 5
The room was very quiet.

Posted by on 4 Oct. 2021

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Comment from Hotel Management

4 Oct. 2021 by Sara Harrison, Guest Services Manager

We are happy you had a peaceful stay and look forward to welcoming you back again in the future.

5 out of 5

Posted by on 31 Jul. 2021

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5 out of 5
Great, very nice!

Posted by on 10 Jul. 2021

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4 out of 5

Posted by on 26 Sep. 2020

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Comment from Hotel Management

26 Sep. 2020 by Brittany - Guest Services Supervisor

Thank you for taking the time to leave us your rating. I'm delighted you enjoyed your stay with us and we hope to welcome you back again soon!

5 out of 5
Very clean, helpful staff, good complimentary breakfast, questions answered, comfortable bed.

Posted by on 12 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by Sara Cole, Guest Services Manager

Dear Rebecca, Thank you for choosing to stay with us and for taking the time to share feedback on your stay. We are thrilled you enjoyed our hotel, the complimentary breakfast and our wonderful team. We look forward to welcoming you back in the future.

5 out of 5
Staff was terrific and helpful. Room spacious and comfortable. Price was fair and reasonable. Excellent value.

Posted by , from toronto on 13 May 2018

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Comment from Hotel Management

1 Jun. 2018 by Leah

I'm so delighted to hear your thoughts on our staff, and that you enjoyed your room. We take great pride in all of our departments and the work they do to prepare for your arrival. Sincerely, Leah V. Front Office Supervisor

2 out of 5

Noisy

Pros: location
Cons: Replace the marble floors in the rooms with carpet and replace the doors.
Location: Thousand Islands
There's a huge flaw in the design of this hotel! The doors are too heavy and hung on too tightly so they swing back swiftly and "bang" can be heard down the hall and into your room every time anyone uses their door. Sometimes my bed would shake if the room was close by. You're unable to take a nap and relax, just waiting for the next bang. Very annoying. I cancelled my second night's stay, which is something I've never done. The entrance to every room is a marble like flooring, which looks nice but doesn't absorb the noise. The walls will shake at times. Even the stairway doors make that same noise. The inside of the room is standard and clean. The TV like most hotels in Canada are not HD.

Posted by , from Phoenix on 25 May 2016

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Comment from Hotel Management

23 Aug. 2016 by Guest Service Manager

Thank you for your comments. Sincerely, Todd D Guest Service Manager

About the Holiday Inn Express & Suites Kingston Central, an IHG Hotel

Location 11 Benson Street, Kingston, ON K7K5W2

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. Event space at this hotel measures 6727 square feet (625 square meters). A fitness center, a terrace, and multilingual staff are also featured at the eco-friendly Holiday Inn Express & Suites Kingston Central, an IHG Hotel. For a fee, parking is available. This Kingston hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 5 levels
  • 6727 sq ft of conference space
  • 625 sq m of conference space
  • Built in 2009
  • To-go breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Kingston Station (4.6 km / 2.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express & Suites Kingston Central, an IHG Hotel offers 88 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. This Kingston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 3:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. Minimum Spring Break check-in age is 19 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

  • No cribs (infant beds) available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 6 per day
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Kingston
  • Holiday Inn Express Kingston
  • Holiday Inn Express Hotel & Suites Kingston Ontario
  • Holiday Inn Express Kingston
  • Holiday Inn Express Hotel & Suites Kingston Ontario
  • Holiday Inn Express Hotel And Suites Kingston
  • Holiday Inn Express Hotel Suites Kingston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.