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4.4 out of 5

"Pool area was beautiful! Open late and have floats to use. Also poolside games and hammocks. DJ on weekend for entertainment. There was also paint ni ... " More

By a verified traveller on Thu 13 May 2021

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Hotel Description

4-star hotel near Higgs Beach

Close to airport

Your stay at this New Town hotel places you within 3 miles (5 km) of Higgs Beach and Duval Street. South Beach and Smathers Beach are also within 3 miles (5 km).

Poolside dining

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the laundry service and WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 106 guestrooms also offer WiFi and flat-screen TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and hair dryers.

Room, 2 Queen Beds (Havana)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
C$473* Per night/room 1 Jul. - 2 Jul.

Room, 1 King Bed, Poolside (Malecon)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Balcony, Partial Ocean View (Vista Mar)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Partial Ocean View (Vista Mar)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Pool View (Cuban Laud)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Pool View (Cuban Laud)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Havana Cabana at Key West ratings based on 60 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Havana Cabana at Key West

Everyone (28) Couples (13) Family (14)
5 out of 5
Pool area was beautiful! Open late and have floats to use. Also poolside games and hammocks. DJ on weekend for entertainment. There was also paint night and bingo at pool. Room was cute. Small balcony with chairs overlooking pool. Microwave and small fridge. Felt there could of been more drawers for clothes. Bed was comfortable. A/C worked well but wish had ceiling fan too. Really loved the ambiance and price was very reasonable for accommodations. Free shuttle to Duval St. No complaints on location. Would definitely stay again.

Posted by on 13 May 2021

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Comment from Hotel Management

15 May 2021 by oksana

Thank you for your feedback. We will see you next time.

5 out of 5
I really like the pool area. Just enough mix of sun and shade areas. Bar area and food truck also available.

Posted by on 17 Apr. 2021

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Comment from Hotel Management

19 Apr. 2021 by wil

Thank you for taking your time and leaving us such a great review. We are so thrilled to read how much you enjoyed your stay with us here at Havana Cabana Key West

4 out of 5
Rooms are a little small but everything was clean and in working order. The pool is fantastic! The door at the outside restaurant was also very good. Another bartender is needed at the pool bar as the service was very slow at times. The housekeeping staff was very friendly even though service was on a per request only due to COVID. We would definitely stay at this hotel again!

Posted by on 8 Apr. 2021

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Comment from Hotel Management

9 Apr. 2021 by Front desk team

Thank you for staying with us

5 out of 5
Location was nice with free shuttle rides down to Duval St.

Posted by on 7 Apr. 2021

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Comment from Hotel Management

8 Apr. 2021 by Front desk team

Thank you for staying with us

5 out of 5
Enjoyed every minute. Courtesy staff, clean and nice.

Posted by on 14 Mar. 2021

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Comment from Hotel Management

17 Mar. 2021 by wil

Thank you for taking your time and leaving us such a wonderful and thoughtful review. We are so thrilled to read how much you enjoyed your stay with us here at Havana Cabana Key West

4 out of 5
This is a very nice hotel. The pool area is probably the best part about the hotel...it is large and has plenty of lounge chairs. We went to the sister hotel and their pool area was tiny and not nearly as nice. The food at Havana (we only ate there twice) was very good. Staff was welcoming and friendly. Negatives would be that they don't clean room daily and the $48 resort fee per day per person is absolutely ridiculous and really is a factor in why I don't know that I'd stay here again...yes it's nice to have a shuttle but other than that, it gets you nothing. One of the things the "resort fee" says it covers is pool access...when was the last time you went to a hotel and couldn't have access to the pool...seriously I was very, very upset about this fee!!

Posted by on 12 Mar. 2021

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Comment from Hotel Management

13 Mar. 2021 by wil

Thank you for taking your time and leaving us such a wonderful and thoughtful review. Sorry for the confusion; our resort fees covers pool towel services not access to the pool and the resort fee charge is per room not per person. We would love to host you again and make your stay much more enjoyable.

5 out of 5
The Hotel exceeded expectations. We stayed 10 days and everything was just great. Would book again in a second. Wanted to stay longer but could not as hotel was book already.

Posted by on 9 Mar. 2021

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Comment from Hotel Management

10 Mar. 2021 by wil

Thank you for taking your time and leaving us such a wonderful and thoughtful review. We are so thrilled to read how much you enjoyed your stay with us here at Havana Cabana Key West.

5 out of 5
This place was fabulous. The rooms are beautiful and the lobby is very unique. The staff were very friendly and eager to help with any needs we may have had. We found the shuttle very useful and the location was centrally located. We lived it.

Posted by on 7 Mar. 2021

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Comment from Hotel Management

7 Mar. 2021 by wil

Thank you for taking your time and leaving us such a wonderful and thoughtful review. We are so thrilled to read how much you enjoyed your stay with us here at Havana Cabana Key West and how our team were helpful to you. It looks like you were able to fully enjoy our wonderful property and the amenities it provides for our guests. We look forward to having you with us again in the future.

5 out of 5
Nice property. Very well maintained. The pool is large and clean. The grounds around it are immaculate.

Posted by , from Detroit mi on 3 Feb. 2021

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Comment from Hotel Management

4 Feb. 2021 by Front Office Manager

Thank you for taking your time and leaving us a review. We are thrilled you enjoyed your stay with us here at Havana Cabana Key West and we look forward to having you back with us in the future.

5 out of 5
The Havana Cabana never fails us, the staff is always there to make your stay comfortable. The rooms were nice and clean, room assistance is great! Front Desk Staff such as Anette was absolutely amazing as always, very kind and generous to make sure we celebrate our 5 year anniversary, with the utmost of accommodations. She made our stay a Grand! Thank you once again. Reina also was so very kind to make sure all of our services, questions, and amenities were up to par. Make sure you visit the Lovely Rachel right next to the front desk to book all your tours and events they have great deals. However the only downside to our stay was the Floridita Food Truck, we were not happy with the quality nor food portions for the amount you pay, the prices aren't steep but you won't be satisfied off of the portions they feed and the food isn't really made with love tbh. I don't recommend them for breakfast but poolside service is always worth it.

Posted by , from Fort Lauderdale on 31 Aug. 2020

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Comment from Hotel Management

1 Sep. 2020 by Front Office Manager

Thank you for taking your time and leaving us a review. We are happy you enjoyed your stay with us at Havana Cabana Key West. Thank you for the mentions of the staff members who made an impact during your stay and hope to see you again in the near future.

About the Havana Cabana at Key West

Location 3420 N. Roosevelt Blvd, Key West, FL 33040

Property Features

Havana Cabana at Key West offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the pool bar. Public spaces have WiFi for a fee. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Havana Cabana at Key West. Free self parking is available. This 4-star Key West hotel is smoke free.

  • 106 guestrooms or units
  • Dining venue
  • Bar by the pool
  • Charging station for electric cars
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Havana Cabana at Key West offers 106 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10 AM.

Floridita Food Truck - This poolside restaurant specializes in Cuban cuisine and serves breakfast, lunch, and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 84 per pet, per night
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

  • No rollaway/extra beds available
  • No elevators
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A 3.0 percent city/local tax will be charged
  • Service fee: 1 percent
  • Resort fee: USD 54.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Shuttle service
  • Internet access
  • Newspaper
  • In-room safe
  • In-room coffee
  • Concierge service
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 0.00 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 0.00 per night (rates may vary)
  • Pet fee: USD 84 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Havana Cabana Key West Hotel
  • Havana Cabana Hotel
  • Havana Cabana Key West
  • Havana Cabana
  • Havana Cabana at Key West Hotel
  • Havana Cabana at Key West Key West
  • Havana Cabana at Key West Hotel Key West

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.