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4.2 out of 5

"The hotel was very quiet; which was perfect since I had an early flight. " More

By a verified traveller on Thu 07 Mar 2019

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Hotel Description

3-star ski hotel near Orchard Park Mall

Near the slopes

A stay at this Downtown Kelowna hotel places you within half a mile (1 km) of Okanagan Lake and 2 miles (3 km) of Kelowna General Hospital. Okanagan College and Orchard Park Mall are also within 3 miles (5 km).

Free perks

This hotel features a restaurant, a gym, and a bar/lounge. Enjoy the ski shuttle and onsite ski passes. Enjoy the a rooftop terrace and free perks like continental breakfast and free self parking.

Free WiFi, balconies

The 64 guestrooms feature comforts like premium bedding and down comforters, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, balconies, and flat-screen TVs with cable channels.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $115* Per night/room 6 Feb. - 7 Feb.

Premier Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Royal Anne Hotel ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Royal Anne Hotel

Everyone (4) Couples (1)
5 out of 5
Stay was great

Posted by on 2 Jan. 2022

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Comment from Hotel Management

4 Jan. 2022 by Christa

Hi Bernice, Happy new Year & thank you for letting us know you enjoyed your stay. It's so rewarding to know your stay was a great experience. Safe travels! Christa park ~ Hotel Manager ~ Royal Anne Hotel

1 out of 5
I like the downtown location & the discount at the nearby pub. The bIt & switch on our room booking. We booked & paid for a king executive suite with a private balcony & view of the lake. We were given a room with 2 queen beds, a common balcony & a view of a gravel roof & vack alley. Parking is not easily accessible in anything larger than a small car.

Posted by on 20 Oct. 2021

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Comment from Hotel Management

20 Oct. 2021 by Britta

Cindy, Thank you for your review. I am grateful I was given the opportunity to speak with you personally this morning. Again, we apologize for the mix up, it was a mistake on our behalf. We take great pride in our customer service and our reviews do show that. Glad I was able to make it up to you and as I mentioned please, if you come back, come see us again. Have a wonderful winter season. Britta Taschereau Royal Anne Hotel

5 out of 5

Posted by on 5 Feb. 2021

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Comment from Hotel Management

15 Feb. 2021 by Christa

Thank you for your 5* star review! We are absolutely delighted you enjoyed your stay with us & hope to welcome you back very soon! Warm regards, Christa Park ~ Hotel Manager

5 out of 5
The hotel was very quiet; which was perfect since I had an early flight.

Posted by on 7 Mar. 2019

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Comment from Hotel Management

8 Mar. 2019 by Wambui

Thank you very much for taking the time to give us such lovely feedback! We look forward to hosting you again in the future! :) Guest services

5 out of 5

Posted by on 23 Oct. 2021

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4 out of 5

Posted by on 2 Feb. 2020

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Comment from Hotel Management

5 Feb. 2020 by Christa

We really hope you enjoyed your stay with us & thank you for your 4* out of 5 star, review! Hopefully we'll have opportunity to welcome you back in future. Warm regards, Christa Park ~ Hotel Manager ~ Royal Anne Hotel

About the The Royal Anne Hotel

Location 348 Bernard Ave, Kelowna, BC V1Y6N5

Property Features

After a day on the slopes, enjoy use of the hotel's facilities like a fitness center and a sauna. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). At the end of the day, order après-ski drinks at the hotel's bar. There's a restaurant on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis. This 3-star Kelowna hotel is smoke free.

  • 64 guestrooms or units
  • 5 levels
  • 4500 sq ft of conference space
  • 418 sq m of conference space
  • Continental breakfast (free)
  • Terrace on the roof
  • Ski lift tickets
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Free airport shuttle; ski shuttle
  • Parking: Free self parking

Room Amenities

The Royal Anne Hotel offers 64 accommodations with complimentary newspapers and coffee/tea makers. Rooms open to balconies. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 10 AM.

The Royal Anne Hotel has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CAD 20 per pet, per night (maximum CAD 2 per stay)
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • No rollaway/extra beds available
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 48 hours
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night (maximum CAD 2 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Royal Anne
  • Royal Anne Hotel
  • Royal Anne Hotel Kelowna
  • Royal Anne Kelowna
  • The Royal Anne Hotel Kelowna, Okanagan Valley
  • The Royal Anne Hotel Hotel
  • The Royal Anne Hotel Kelowna
  • The Royal Anne Hotel Hotel Kelowna

You should know

  • The Royal Anne Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.